The company's service was excellent. The staff patiently explained every detail and gave a general overview of the car's condition. We arrived in Santorini by ferry, and there were staff members holding lists waiting for us as soon as we disembarked.
We contacted the company for airport delivery service, and the staff was very friendly and explained all the precautions clearly. However, it felt less formal, possibly because it was a smaller rental company. They didn't ask us to inspect the car’s exterior beforehand, nor did they check it upon return, making the process simpler and saving time. The car was relatively inferior compared to other available options but worked just fine.
There is no office at Santorini Airport. At the agreed time, a staff member will come to you with the car. The guy who assisted was very friendly and explained everything clearly. When returning the car, you might sometimes leave it directly at the airport parking lot without locking it or meeting anyone. Although this feels a bit unsettling, it seems to be fine.
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