You need to pick up the car at the scheduled time; they won’t allow early pickups. I booked an Audi A5 wagon, but the staff replaced it with a Mercedes E300e wagon when I picked it up. Excellent!
The staff at the airport provided me with a brand-new hybrid Volkswagen Golf, with only 10km on the odometer and the scent of new leather. The VW Golf performs excellently, offering a smooth driving experience and great fuel efficiency. There were three of us in total, and the trunk accommodated one medium-sized and one small suitcase, while a medium suitcase was placed on the back seat. Europcar employees routinely ask whether insurance is needed; I informed them that I had already purchased insurance through a third-party rental platform, and they were fine with it.
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