All licences issued in the European Union are accepted.
Driver's licenses from non-EU countries (except Switzerland) are accepted if you have a visa in your passport and at the time of hire have not been in Europe for longer than 6 months. If your domestic driver's license is printed with non-Roman Alphabet (Arabic, Japanese, Cyrillic etc), an International Driving Permit (IDP/IDL) or an official translation in English is required together with your domestic driver's licence when you drive in the Czech Republic.
To drive in the Czech Republic, the driver must present a valid national driver's license that has been held for at least 1 or 2 years (according to different car rental company).
*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.
The staff misled me and charged for a vehicle upgrade, which used to be free. I was charged over 200 euros extra. There was also a prepaid fuel option, which was quite expensive. Fortunately, I filled up the tank before returning the car and got the fuel charge canceled. Be cautious and avoid these traps.
No waiting in line.
The staff was very friendly, and we had a pleasant chat. I had read earlier about staff pushing insurance on customers, but the attendant was nothing like that. He was very patient and helped resolve my issues.
When renting the car, they strongly recommended purchasing full insurance from them, but I insisted I already bought it through the rental platform, and they immediately proceeded to provide the car. I was lucky to get a Toyota hybrid vehicle this time, which saved me a lot on fuel costs. Returning the car was surprisingly easy; it only required entering the parking lot and using an automated camera to scan the car, and the return process was complete without any staff physically inspecting the car at pickup or return. About a week later, the full deposit was refunded—very trustworthy.
The store clearly explained the service details during pickup and specifically reminded us about the need to buy tickets for crossing national borders. Very satisfied with the service.
Do not rent from this company! It's the worst rental company ever. The deposit required is around 15,000 yuan, and refunds take forever. It's been half a month, and when we called to ask why we haven't received the refund, they claimed they had already processed it and told us to check with the bank, which had nothing to do with it. When we called for roadside assistance, they said they couldn't help because we didn't have their insurance and provided no useful suggestions, just repeating 'I cannot help you.' Basically, they are useless. We had to resolve the issue ourselves in the end.
Do not rent from this company! The worst rental company ever. The deposit is around 15,000 RMB and the refund takes forever. It's been half a month and I've called them to ask why I haven't received my refund. They shirk responsibility saying it was refunded long ago and that I should ask the bank, which has nothing to do with it. We called for their roadside assistance and they said: 'You don't have our insurance, we can't help you.' They provided no useful advice, just kept repeating: 'I cannot help you.' Overall, a useless and terrible experience. We ended up solving the problem ourselves.
Right cars was great, I was very skeptical that everything will go smooth but it was, the pick up and drop off was quick and without any problems
I dropped of the dirty car so I assumed they will charge me with cleaning fee but they said it’s included in the rental
Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed.
Excellent car condition, good service, nice people. Only one with the office directly inside the station, very practical. I could keep the car in their parking for another night since my travel plans had changed.
Pros:
- friendly staff
Cons:
- manual transmission instead of automatic reserved in booking
- instead of full-to-full policy we got partial full and did not get refund for extra fuel we bought
- super long waiting time for pickup
- hard to find pickup point
8.7Satisfactory resolution to a renting issue with a car rental agency
The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.
Hertz se Porto muy bien conmigo, tuvimos que hacer un upgrade del vehículo porque no entraba el equipaje que llevamos y la verdad es que el personal se porto de maravilla con nosotros, buscamos varias opciones juntos hasta encontrar la adecuada. Muy agradecido por el servicio!
You can rent a car with a Hong Kong driver's license without an IDP... Rented a sedan, got a station wagon instead, felt like a good deal... The car was very new, had only run a little over 4000 km... 1.5T + DSG engine, satisfactory power... High vehicle configuration, key feature includes Carplay, very convenient... Super large trunk, can easily fit two 28-inch suitcases... The car was new and comfortable to drive...
We ordered Mazda CX-3 or similar, but we got Golf
Variant. Car was new (10.000 km) and clean, small damage was marked in the documents (scratch on paint).
Handover was fast and without any problems.
Best rates found by QEEQ users in the last 30 days.
Frequently asked questions
Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results. However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available. After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with. If you're planning to cross any borders during your trip, bear in mind: 1. You may have to pay more. There are often extra fees, taxes or additional cover you'll pay at the car hire counter. 2.It may not be allowed. Depending on where you're hiring, you may not be able to take your car to another country. Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ. Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
April 8, 2025
Destination: Prague
Very good, keep it up.
View moreMarch 8, 2025
Destination: Prague
Truly has the vibe of a big company!
View moreFebruary 26, 2025
Destination: Prague
The staff misled me and charged for a vehicle upgrade, which used to be free. I was charged over 200 euros extra. There was also a prepaid fuel option, which was quite expensive. Fortunately, I filled up the tank before returning the car and got the fuel charge canceled. Be cautious and avoid these traps.
View moreFebruary 12, 2025
Destination: Prague
Quick pick-up process. The car provided for one-day rental was only 1000cc, which felt slightly underpowered.
View moreJanuary 30, 2025
Destination: Prague
The rental details were thorough, and they reminded us to book highway tickets. They assisted in handling the process, which was very convenient.
View moreDecember 30, 2024
Destination: Prague
No waiting in line. The staff was very friendly, and we had a pleasant chat. I had read earlier about staff pushing insurance on customers, but the attendant was nothing like that. He was very patient and helped resolve my issues.
View moreDecember 22, 2024
Destination: Prague
It's okay.
View moreOctober 5, 2024
Destination: Prague
When renting the car, they strongly recommended purchasing full insurance from them, but I insisted I already bought it through the rental platform, and they immediately proceeded to provide the car. I was lucky to get a Toyota hybrid vehicle this time, which saved me a lot on fuel costs. Returning the car was surprisingly easy; it only required entering the parking lot and using an automated camera to scan the car, and the return process was complete without any staff physically inspecting the car at pickup or return. About a week later, the full deposit was refunded—very trustworthy.
View moreSeptember 16, 2024
Destination: Prague
Very satisfied.
View moreAugust 27, 2024
Destination: Prague
The service was acceptable, and the customer support took a few minutes before someone showed up.
View moreJuly 6, 2024
Destination: Prague
Very satisfied
View moreJuly 4, 2024
Destination: Prague
The store clearly explained the service details during pickup and specifically reminded us about the need to buy tickets for crossing national borders. Very satisfied with the service.
View moreJuly 3, 2024
Destination: Prague
Not bad
View moreJune 22, 2024
Destination: Prague
There will be some upselling.
View moreJune 15, 2024
Destination: Prague
Do not rent from this company! It's the worst rental company ever. The deposit required is around 15,000 yuan, and refunds take forever. It's been half a month, and when we called to ask why we haven't received the refund, they claimed they had already processed it and told us to check with the bank, which had nothing to do with it. When we called for roadside assistance, they said they couldn't help because we didn't have their insurance and provided no useful suggestions, just repeating 'I cannot help you.' Basically, they are useless. We had to resolve the issue ourselves in the end.
View moreJune 15, 2024
Destination: Prague
Do not rent from this company! The worst rental company ever. The deposit is around 15,000 RMB and the refund takes forever. It's been half a month and I've called them to ask why I haven't received my refund. They shirk responsibility saying it was refunded long ago and that I should ask the bank, which has nothing to do with it. We called for their roadside assistance and they said: 'You don't have our insurance, we can't help you.' They provided no useful advice, just kept repeating: 'I cannot help you.' Overall, a useless and terrible experience. We ended up solving the problem ourselves.
View moreMay 24, 2024
Destination: Prague
Very friendly
View moreMay 8, 2024
Destination: Prague
Very satisfied
View moreApril 5, 2024
Destination: Prague
Very clear explanation! The vehicle is new and clean!
View moreFebruary 17, 2024
Destination: Prague
Satisfied, but the car was a bit worn out and had trouble starting in the morning.
View moreJanuary 7, 2024
Destination: Brno
The car rental staff was very patient in explaining and answering questions.
View moreSeptember 21, 2023
Destination: Prague
Great car with free upgrade, waited an hour to collect, only one staff member for extended queue- staff member was friendly and helpful
View moreOctober 10, 2022
Destination: Prague
Right cars was great, I was very skeptical that everything will go smooth but it was, the pick up and drop off was quick and without any problems I dropped of the dirty car so I assumed they will charge me with cleaning fee but they said it’s included in the rental
View moreAugust 15, 2022
Destination: Prague
The car was lovely and looked new but it was smaller than we expected so struggled to get luggage in .
View moreMay 11, 2022
Destination: Prague
Everything was clear and smooth
View moreApril 5, 2022
Destination: Prague
Ordered Skoda Octavia or similar, received Skoda Karoq
View moreApril 20, 2021
Destination: Prague
Everything was perfect
View moreDecember 6, 2020
Destination: Prague
Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed.
View moreOctober 11, 2020
Destination: Prague
Quick to collect and return.
View moreSeptember 29, 2020
Destination: Prague
Excellent car condition, good service, nice people. Only one with the office directly inside the station, very practical. I could keep the car in their parking for another night since my travel plans had changed.
View moreSeptember 12, 2020
Destination: Prague
Quality cars with very kind employees
View moreSeptember 2, 2020
Destination: Prague
The person who received us when picking up the car was not that friendly but the one who received us when dropping the car of was very firendly!
View moreJune 4, 2020
Destination: Prague
Satisfied
View moreMarch 30, 2020
Destination: Prague
Excellent
View moreMarch 15, 2020
Destination: Prague
Good
View moreMarch 10, 2020
Destination: Prague
Amazing Car rental....they are beginner and can do miracles.... They supported with everything I wanted
View moreMarch 9, 2020
Destination: Prague
Staff si always Very helpful. Car is adequate to what was booked.
View moreFebruary 23, 2020
Destination: Prague
Very nice company, the staff was very friendly, and the vehicle was in very good condition
View moreFebruary 20, 2020
Destination: Prague
Pros: - friendly staff Cons: - manual transmission instead of automatic reserved in booking - instead of full-to-full policy we got partial full and did not get refund for extra fuel we bought - super long waiting time for pickup - hard to find pickup point
View moreFebruary 17, 2020
Destination: Prague
The rental company's attitude was average. Their service is far inferior to Hertz, let alone Sixt.
View moreFebruary 11, 2020
Destination: Prague
100% perfect
View moreJanuary 16, 2020
Destination: Prague
Polite, quick and easy to deal with
View moreJanuary 15, 2020
Destination: Prague
The car complately fulfill my expection.
View moreJanuary 15, 2020
Destination: Prague
The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.
View moreJanuary 15, 2020
Destination: Prague
Hertz se Porto muy bien conmigo, tuvimos que hacer un upgrade del vehículo porque no entraba el equipaje que llevamos y la verdad es que el personal se porto de maravilla con nosotros, buscamos varias opciones juntos hasta encontrar la adecuada. Muy agradecido por el servicio!
View moreJanuary 7, 2020
Destination: Prague
You can rent a car with a Hong Kong driver's license without an IDP... Rented a sedan, got a station wagon instead, felt like a good deal... The car was very new, had only run a little over 4000 km... 1.5T + DSG engine, satisfactory power... High vehicle configuration, key feature includes Carplay, very convenient... Super large trunk, can easily fit two 28-inch suitcases... The car was new and comfortable to drive...
View moreJanuary 5, 2020
Destination: Prague
The car (VW T Cross) was smaller compared to the booked Peugot 3008 Other than that all good
View moreJanuary 5, 2020
Destination: Prague
We ordered Mazda CX-3 or similar, but we got Golf Variant. Car was new (10.000 km) and clean, small damage was marked in the documents (scratch on paint). Handover was fast and without any problems.
View moreJanuary 3, 2020
Destination: Prague
Great car great price
View moreJanuary 3, 2020
Destination: Prague
Great car great price
View more