Joy car rental, Christchurch Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Joy car rental - Christchurch Airport Information, Car Rental Instructions & Policies

Address

218 Roydvale Avenue, Burnside, Christchurch

Telephone

+64221878599

Pick-up Instructions

The Joy car rental - Christchurch Airport car rental location is located out of the airport

Please contact the staff to pick you up to Joy car rental - Christchurch Airport car rental when you arrived.

Pick-up Instructions: We highly recommend that guests add our store's WeChat (JCRCHC) or call +64 22 187 8599 in advance to receive detailed pick-up instructions. For pick-ups between 9:00 AM and 5:00 PM: After your flight lands at Christchurch Airport, please proceed to Door 4 in the main terminal. Contact our store hotline at +64 22 187 8599 or reach out via WeChat for shuttle pickup assistance. Please note: After-hours shuttle service (after 5:00 PM) incurs an additional $50 NZD fee, so please plan your pick-up time accordingly. For after-hours pick-ups: Please check the "Express Pre Check-in" email sent in advance by our store and complete the online check-in registration before your pick-up date to simplify the after-hours process. Upon arrival at Christchurch Airport, proceed to Door 1 in the main terminal and call +64 3 360 3113 to arrange shuttle pickup.

Drop-off Instructions

Our staff will explain the return location and process to you when you pick up the vehicle, with details clearly noted in your rental agreement. The day before your return, we will also send return instructions via email and WeChat to ensure a smooth experience tailored to your needs. A complimentary shuttle service to the airport is available after you return the vehicle.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 10 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Full driver's license issued in New Zealand

Original US Driver's License

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

NZD 999/day

Cross Border

To be updated

Cross Islands

Must-not:

Towards any New Zealand islands, taking rental cars crossing border is not allowed.

Ferry Transportation: Not Allowed

Joy car rental does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

Third Party Liability Insurance Excess:

NZD 5000

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 mi from Christchurch Airport

Hotels

1.1 mi from Sudima Christchurch Airport

1.3 mi from North South Holiday Park

4.3 mi from Fino Hotel and Suites

FIND ME A CHEAP RENTAL

Map view of Joy car rental Store Location

coordinates: -43.4901875 172.5664178

Guest Reviews

Total points： 9.6 / 10 Excellent

Vehicle condition: 0.3
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.4
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Boyd Nichol(s)
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car rental company was excellent. Both pickup and drop-off were very quick and efficient. Overall, I am very satisfied. The car was very new, and the staff was very friendly. This is the honest truth.
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Natalie Springhall
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Highly satisfied. Detailed instructions for both picking up and returning the car. Pickup and drop-off service is very convenient.
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Andre Isabel
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent customer service
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Cara Garden
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Extremely satisfied. Rented for three weeks, the service was excellent and very attentive. Whenever I had questions, the staff provided satisfactory answers. I will definitely rent from them again. By the way, the car I got was in great condition, having only around 20,000 kilometers, which was a pleasant surprise.
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Lewis Bartholomew
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Communication in Mandarin was very clear. All formalities were completed quickly. The car charger and holder were very thoughtful. They were honest and helpful, arranging for my phone, which was left in the car, to be returned to China. Very thankful.
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Natividad Harrison
Christchurch
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Zebulon Lena
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good.
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P.Wiesenbauer
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Besides my comments above, I would like to express my appreciation for the complementary airport shuttle service by Joy car rental to the Christchurch Airport. Thank you!
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C.Lee
Christchurch
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
We had an upgrade to Mazda Premacy which is a bigger car at point of pickup. Customer service is good. The staff is helpful and answers our questions on wechat during our journey.
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Edward Francis
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was excellent, truly responsive to all requests. Since my language skills are not great, I encountered a rural gas station on the way to Lake Tekapo, and the process was a bit complex and different from what I'm used to in my home country. I decided to give the owner a video call, and to my surprise, they responded quickly. The owner calmly guided me through the fueling process via video. I’m very grateful!
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Clara Bernal
Christchurch
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Quite satisfied, but the deposit authorization refund is slow.
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Tom Funk
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Thoughtful, meticulous, and enthusiastic.
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Hardy Malachi
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service! The owner is very friendly and helpful, picking you up from the airport and patiently answering any questions. The pickup process is efficient—only takes about 10 minutes. The car is in great condition, very new and easy to drive.
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Caroline Polly
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Ella Baldwin
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was very satisfactory. Excellent.
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Malcolm Symons
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The driver was very friendly, provided clear guidance and explanations. The process was simple and efficient, and I completed the car pickup in less than 10 minutes. Overall, it was an excellent experience.
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Edison Chamberlain
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was excellent, efficient, and prompt.
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Maureen Ruskin
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The owner is very kind and considerate of customers' needs. He genuinely advises against renting unnecessary items, such as snow chains. The car was easy to drive, spacious, and had strong power. We were incredibly lucky that the license plate coincidentally matched our birthday. Everything went very smoothly, and both the car and the rental company made our trip an excellent experience.
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Reginald Thoreau
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Quick, convenient, reliable, affordable, fuel-efficient, and time-saving. Will choose them again next time.
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Tom Cotton
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The owner's service and attitude are excellent and very friendly. Highly recommended!
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Veromca Juliet
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied, highly recommend.
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David Noah
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Enthusiastic, patient, and professional, very reassuring!
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Susie Hudson
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service
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Lucy Wyat(t)
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Highly satisfied.
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Faithe Peggy
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent experience, definitely worth recommending!
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Walter Davy
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent. The staff were warm and attentive, and the procedures were well-organized.
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Eli Buck
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Extremely satisfied
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Mavis Eveline
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied, the owner is very friendly and answers all questions.
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Ian Zacharias
Christchurch
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Werner Bloomer
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Bella Hamilton
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The owner is very kind and patiently helps us.
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Abbott Nahum
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied. You can contact the store to pick you up, and after returning the car, they will drop you off at the airport.
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Lindsay Smollett
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Theresa Crane
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good.
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Felix Hume
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car is a Japanese import with a 4WD version, easily handling the road conditions in the South Island. No need to worry about choosing an SUV, it's sufficient. There's plenty of space for two people.
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Isabel Grace
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Fantastic. The owner warmly welcomed us and thoroughly explained the local traffic rules. When we returned the car without a full tank due to our own oversight, the owner kindly helped resolve the issue.
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Ruby Ulysses
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied, friendly service.
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Vivien Pritt
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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King Ford
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car rental company is great! The staff are very friendly!
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Aubrey Holmes
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
This was honestly the fastest car pick-up experience I've had across the country.
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Victoria Hoyle
Christchurch
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The female staff member was quite friendly, and the overall service was good.
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Sandra Edison
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied!
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Jonas Wilson
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service
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Virgil Ted
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Montague Clare
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good.
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Mark Kathleen
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service. The store is run by Chinese staff, making communication easy. The staff are very nice.
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Milo Ruth
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service
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