Ezi, Christchurch Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Toyota Corolla
Compact
US$56.00/day
Rent a car
- Collision Damage Waiver & TP

Ezi - Christchurch Airport Information, Car Rental Instructions & Policies

Address

Rental Car Kiosk, Terminal Building Christchurch Airport New Zealand 8053

Telephone

0800 545 000 / +6492544397

Pick-up Instructions

The Ezi - Christchurch Airport car rental location is in terminal

You can walk to the counter of Ezi - Christchurch Airport car rental.

The office located inside the terminal, near Door 7.

Drop-off Instructions

Please go along Durey Rd to the Rental return car park behind Novotel Hotel. Follow the Rental Cars signs. Google map link: https://maps.app.goo.gl/e7JRvGnJ1DLqt8cz8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -02:00 07:00 -23:59	00:00 -02:00 07:00 -23:59	00:00 -02:00 07:00 -23:59	00:00 -02:00 07:00 -23:59	00:00 -02:00 07:00 -23:59	00:00 -02:00 07:00 -23:59	00:00 -02:00 07:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	NZD 400	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, JCB, AMEX

UnionPay is not accepted.

Car rental with debit cards is also accepted and listed as below: UnionPay, Visa, Master, JCB

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

20 - 100 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Provisional licence is not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

Customers need to purchase and bear the cost of vehicle and passenger ferry tickets in advance, please consult local counter staff, there may be additional cross-island service fees.

Ferry Transportation: Allowed

Ezi allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Christchurch Airport

Railway Stations

5 mi from Christchurch Railway Station

Hotels

0.3 mi from Sudima Christchurch Airport

2 mi from North South Holiday Park

5.5 mi from Fino Hotel and Suites

CHECK RATES

Map view of Ezi Store Location

coordinates: -43.4880772 172.5385214

Location Images

The Rental Desk

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 0.1
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.1
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

B.Ramsay
Christchurch
10 /10 Excellent
Reviewed: Tuesday, March 26, 2024
All was great
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Sandy Jenny
Christchurch
10 /10 Excellent
Reviewed: Tuesday, May 3, 2016
Located just to the left of the exit, the service was enthusiastic, and they explained the precautions in detail. Highly recommended.
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Blake Morton
Christchurch
4 /10 Average
Reviewed: Saturday, February 13, 2016
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Meroy Longman
Christchurch
10 /10 Excellent
Reviewed: Sunday, July 17, 2016
Not bad, the store is located right inside the airport.
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Bill Graham
Christchurch
6 /10 Average
Reviewed: Saturday, February 6, 2016
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Teresa Herty
Christchurch
6 /10 Average
Reviewed: Monday, October 19, 2015
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Valentina Bethune
Christchurch
8 /10 Very good
Reviewed: Tuesday, September 8, 2015
Both pickup and return are self-service, and no one inspects the car upon return. It’s very fast and convenient. The store's location is also very prominent, right next to the baggage claim area at Christchurch Airport. My only minor complaint is that the store pushes various services aggressively. I ended up renting snow chains due to their persistent selling but didn't use them at all.
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Joshua George
Christchurch
10 /10 Excellent
Reviewed: Thursday, March 3, 2016
The car rented from Ezi was in average condition. It had already driven over 140,000 kilometers when I picked it up. The air conditioning was poor, but luckily, it's not too hot in New Zealand during summer. After a few days, the cigarette lighter charging function also broke and couldn't charge anything!
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Willie Haggai
Christchurch
2 /10 Poor
Reviewed: Friday, October 9, 2015
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Irene London
Christchurch
8 /10 Very good
Reviewed: Tuesday, February 23, 2016
The Maori guy at reception wanted to charge us an extra 122 NZD even though we had already paid in full. He told us to contact QEEQ. After about 10 minutes, he admitted they made a mistake. Be cautious. The car was good, with only 17,000 kilometers driven.
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Michelle Vincent
Christchurch
8 /10 Very good
Reviewed: Thursday, October 29, 2015
Convenient pickup at Christchurch Airport.
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Leo Tours
Christchurch
2 /10 Poor
Reviewed: Tuesday, February 16, 2016
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Elaine Burns
Christchurch
4 /10 Average
Reviewed: Monday, February 4, 2019
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Curitis Steele
Christchurch
6 /10 Average
Reviewed: Thursday, February 7, 2019
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Jocelyn Thomas
Christchurch
10 /10 Excellent
Reviewed: Friday, March 1, 2019
Pickup and return were simple and convenient, with email reminders.
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Laura Larkin
Christchurch
2 /10 Poor
Reviewed: Friday, October 28, 2016
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Ulysses Terry
Christchurch
6 /10 Average
Reviewed: Wednesday, June 7, 2017
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Gustave Malory
Christchurch
8 /10 Very good
Reviewed: Monday, October 31, 2016
The service is quite satisfactory. There are a series of sales pitches when renting the car, but it's okay if you don't buy them. The staff is still very friendly. Returning the car is very convenient, just hand over the keys and you’re done. The RAV4 provided was very new, only had 15,000 kilometers on it, it’s a great car!
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Ternence Theresa
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 6, 2016
Picked up the car directly at Christchurch Airport. The counter staff were extremely friendly, and I spent 90 NZD for a full tank of fuel.
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Marlon Gosse
Christchurch
10 /10 Excellent
Reviewed: Friday, November 3, 2017
The company is very responsible; you can pick up the car right at the airport.
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Yale Valentine
Christchurch
10 /10 Excellent
Reviewed: Friday, November 3, 2017
The service of this company is good.
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Joan Hardy
Christchurch
4 /10 Average
Reviewed: Sunday, February 5, 2017
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Guy Lyly
Christchurch
10 /10 Excellent
Reviewed: Sunday, February 5, 2017
Great service, very convenient and responsible.
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Theobald Swinburne
Christchurch
10 /10 Excellent
Reviewed: Wednesday, July 5, 2017
Satisfied, Convenient and Quick
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Joseph Pater
Christchurch
8 /10 Very good
Reviewed: Monday, February 6, 2017
Pretty good
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Owen Thorndike
Christchurch
6 /10 Average
Reviewed: Friday, November 18, 2016
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Leonard Christy
Christchurch
6 /10 Average
Reviewed: Saturday, November 19, 2016
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Marsh Price
Christchurch
10 /10 Excellent
Reviewed: Sunday, January 7, 2018
Great car rental company
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Jonas Wilson
Christchurch
10 /10 Excellent
Reviewed: Saturday, February 11, 2017
First time renting a car for a self-drive trip, the process was very smooth.
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Dawn Meredith
Christchurch
10 /10 Excellent
Reviewed: Sunday, August 6, 2017
It's okay
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Harlan Isaiah
Christchurch
8 /10 Very good
Reviewed: Tuesday, February 14, 2017
When returning the car at the airport, the service staff were right where the car was parked.
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Barnett Bray
Christchurch
10 /10 Excellent
Reviewed: Wednesday, February 15, 2017
Very good
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Henry Reed
Christchurch
10 /10 Excellent
Reviewed: Wednesday, January 31, 2018
Friendly attitude and simple procedure
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Wordsworth Alcott
Christchurch
2 /10 Poor
Reviewed: Monday, August 14, 2017
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Anna Jim
Christchurch
8 /10 Very good
Reviewed: Sunday, February 19, 2017
We waited for the car for an hour on the day of arrival, which was quite frustrating. However, the car was upgraded for free, and we were given an additional three hours for returning it. The staff at noon were very friendly.
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Tammy Macaulay
Christchurch
2 /10 Poor
Reviewed: Tuesday, February 21, 2017
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Sally Austin
Christchurch
6 /10 Average
Reviewed: Monday, December 19, 2016
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Guy Lyly
Christchurch
2 /10 Poor
Reviewed: Wednesday, December 28, 2016
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Willie Emmie
Christchurch
6 /10 Average
Reviewed: Thursday, December 29, 2016
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Neil Margaret
Christchurch
10 /10 Excellent
Reviewed: Friday, March 24, 2017
Located inside the airport, walkable distance, and offers an extra driver for free.
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Lindsay Smollett
Christchurch
10 /10 Excellent
Reviewed: Sunday, April 2, 2017
At the Christchurch International Airport branch, even though I bought the super full insurance, they recommended a deposit-free direct compensation for up to 2500 NZD with a 300 NZD premium, which I didn't opt for. Also, I purchased the fuel-empty return option in Queenstown but felt it was overpriced; they charged 135 NZD while the fuel price was 1.98 NZD per liter.
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Dawn Meredith
Christchurch
8 /10 Very good
Reviewed: Sunday, April 2, 2017
When picking up the car, they informed me that the reserved model had already driven 200,000 kilometers and was in poor condition. They suggested upgrading to a Corolla for an additional 10 NZD per day. I'm not sure if this issue is on the rental company's side or QEEQ's.
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Sandy Piers
Christchurch
10 /10 Excellent
Reviewed: Wednesday, February 14, 2018
It was a fantastic journey with a brand new car. Everything went smoothly.
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Aubrey Holmes
Christchurch
8 /10 Very good
Reviewed: Thursday, September 7, 2017
The car was in great condition and very new.
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Nigel Jane
Christchurch
8 /10 Very good
Reviewed: Saturday, September 9, 2017
It's okay.
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Geraldine Evan
Christchurch
10 /10 Excellent
Reviewed: Saturday, April 8, 2017
Pretty good experience
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Yetta Twain
Christchurch
10 /10 Excellent
Reviewed: Monday, September 11, 2017
The rental process was very smooth, and the car was in good condition, although the exterior was a bit dusty. The interior was quite clean. Returning the car at Queenstown Airport was easy; just hand the keys to the staff. The staff member who helped me was a middle-aged woman, and she was very nice.
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Pamela Douglas(s)
Christchurch
10 /10 Excellent
Reviewed: Friday, April 14, 2017
Excellent!
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Georgia Stuart
Christchurch
10 /10 Excellent
Reviewed: Thursday, April 20, 2017
The service at the store was excellent
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Simon Gibson
Christchurch
6 /10 Average
Reviewed: Friday, April 21, 2017
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Omar Hazlitt
Christchurch
10 /10 Excellent
Reviewed: Friday, April 28, 2017
Quite good. The car was very clean when I received it. I booked an Outlander but got a RAV4.
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Nora Violet
Christchurch
2 /10 Poor
Reviewed: Tuesday, May 2, 2017
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Amos Ella
Christchurch
10 /10 Excellent
Reviewed: Wednesday, May 17, 2017
EZi is quite good. They have a store inside the airport, so it's easy to find. The car condition is very new. I booked a Qashqai, but they upgraded me to an X-Trail without extra charge. In our country, the X-Trail is considered a higher tier than the Qashqai.
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Tom Cotton
Christchurch
10 /10 Excellent
Reviewed: Friday, May 19, 2017
The counter is right in the airport hall, the staff are friendly, and the procedures are simple.
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Marico Sheridan
Christchurch
10 /10 Excellent
Reviewed: Monday, October 9, 2017
The car was very clean, and they had already put a 'Drive on the Left' label for us. Also, because the Qashqai we reserved was unavailable, they upgraded us to a RAV-4 automatically.
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Edwina Bloor
Christchurch
10 /10 Excellent
Reviewed: Wednesday, February 21, 2018
There was hardly any wait at the counter, and the service was excellent!
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Dylan Aldridge
Christchurch
10 /10 Excellent
Reviewed: Saturday, October 14, 2017
Easy pick-up and drop-off, friendly staff, excellent experience
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Bart Ernest
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 8, 2019
We scheduled the car pickup at Christchurch airport at 3 PM, but the vehicle wasn’t cleaned and ready until around 3:50 PM. We waited for nearly an hour.
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Jeffrey Carnegie
Christchurch
6 /10 Average
Reviewed: Saturday, January 12, 2019
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Lauren Margaret
Christchurch
10 /10 Excellent
Reviewed: Thursday, March 21, 2019
My international driver's license translation wasn't certified by NZTA, so I couldn't complete the rental process. Thankfully, the staff was very patient and helped me print out last year's NZTA translation.
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Blair Ramsden
Christchurch
4 /10 Average
Reviewed: Friday, January 18, 2019
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Edith Henry
Christchurch
6 /10 Average
Reviewed: Wednesday, August 22, 2018
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Stanford Garcia
Christchurch
8 /10 Very good
Reviewed: Tuesday, January 22, 2019
Nothing much to praise
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Adair Jonson
Christchurch
10 /10 Excellent
Reviewed: Wednesday, May 8, 2019
Service attitude was enthusiastic, there were two to three staff members at the counter, almost no queue.
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Edmund Waters
Christchurch
10 /10 Excellent
Reviewed: Friday, October 26, 2018
Very good
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Upton Newton
Christchurch
10 /10 Excellent
Reviewed: Tuesday, October 30, 2018
The two Indian girls at the front desk were quite nice.
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Laurel Ellis
Christchurch
10 /10 Excellent
Reviewed: Thursday, April 12, 2018
Chosen for the convenience of pick-up and drop-off
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Norton Simpson
Christchurch
6 /10 Average
Reviewed: Friday, August 31, 2018
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Devin Gunther
Christchurch
2 /10 Poor
Reviewed: Monday, November 5, 2018
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Darlene Leopold
Christchurch
6 /10 Average
Reviewed: Monday, April 1, 2019
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Burton Dewar
Christchurch
2 /10 Poor
Reviewed: Friday, November 9, 2018
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Viola Patience
Christchurch
6 /10 Average
Reviewed: Thursday, September 6, 2018
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Jacqueline Huggins
Christchurch
10 /10 Excellent
Reviewed: Thursday, July 12, 2018
It was the off-season and quite late, so there were only two or three people in line.
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Ron Saul
Christchurch
8 /10 Very good
Reviewed: Friday, November 23, 2018
Very convenient location, the counter is right behind the baggage claim
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Moses Mark
Christchurch
8 /10 Very good
Reviewed: Friday, April 26, 2019
Easy car pickup
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Lauren Margaret
Christchurch
6 /10 Average
Reviewed: Thursday, April 26, 2018
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Deborah Joshua
Christchurch
10 /10 Excellent
Reviewed: Thursday, September 20, 2018
Excellent service.
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Ophelia Housman
Christchurch
10 /10 Excellent
Reviewed: Friday, March 8, 2019
The attendant was pregnant at the time and she was very helpful.
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Enoch Dodd
Christchurch
10 /10 Excellent
Reviewed: Saturday, December 8, 2018
Convenient
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Adela Quiller
Christchurch
10 /10 Excellent
Reviewed: Tuesday, September 25, 2018
Pretty good
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Lilith Cissie
Christchurch
8 /10 Very good
Reviewed: Tuesday, May 1, 2018
The waiting time in line was a bit long, service staff were slow, roughly 1.5 hours. The car pickup was quick once the paperwork was done.
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Corey
Christchurch
10 /10 Excellent
Reviewed: Saturday, June 6, 2020
Very satisfied
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Elizabeth Longfellow
Christchurch
8 /10 Very good
Reviewed: Friday, March 27, 2020
Added insurance at the airport, service was satisfactory
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Alvin Dolly
Christchurch
10 /10 Excellent
Reviewed: Thursday, March 26, 2020
Located right inside the airport, easy to find, and the staff is very friendly.
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Vivien Eliot
Christchurch
8 /10 Very good
Reviewed: Thursday, February 27, 2020
Everything else was fine, but the staff had a poor attitude.
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Marsh Carey
Christchurch
8 /10 Very good
Reviewed: Tuesday, February 18, 2020
The option to return the car at a different location is very convenient, especially since both the pickup and drop-off points are at the airport.
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Alvin Dolly
Christchurch
10 /10 Excellent
Reviewed: Thursday, February 13, 2020
The counter is right next to the airport arrival exit. Turn right and you'll see it next to the coffee shop. This place is very popular, so sometimes you might have to wait in line. After finishing the paperwork, it only takes five minutes to walk to the parking lot to get the car. I booked an RAV4 but actually got a Nissan X-Trail, which was almost new with only 5800 kilometers on it. It came with a built-in GPS, which is very convenient given many places in the South Island lack cell phone signal. Renting with basic insurance from QEEQ, I upgraded to full insurance at the EZI counter for 28 NZD a day, with zero deductible. This proved useful, as many roads in New Zealand are gravel and quite a few stones fly around. The second day, a stone kicked up by an oncoming car cracked the windshield in two places. When returning the car, I informed the staff about the damage, they checked the rental record and told me I was free to go without any charges. I will rent from EZI again next time.
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Andre Isabel
Christchurch
10 /10 Excellent
Reviewed: Thursday, January 18, 2024
Very good
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Alvin Dolly
Christchurch
10 /10 Excellent
Reviewed: Wednesday, September 25, 2019
Satisfied
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Darcy Hill
Christchurch
10 /10 Excellent
Reviewed: Thursday, March 21, 2024
It's better to buy full insurance at the store for just 300 dollars, then you won't need to pay a deposit. It's easy for stones to chip the windshield, and the damn goats even climbed on the car and scratched it.
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Kimberley Howell(s)
Christchurch
10 /10 Excellent
Reviewed: Monday, March 25, 2024
Satisfied! Issues were quickly resolved after coordination.
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Bowen Carroll
Christchurch
10 /10 Excellent
Reviewed: Tuesday, March 26, 2024
Very good
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Polly Spenser
Christchurch
10 /10 Excellent
Reviewed: Tuesday, February 13, 2024
Very satisfied
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Berton Harold
Christchurch
10 /10 Excellent
Reviewed: Saturday, February 17, 2024
The process was simple and fast, very satisfied.
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Diana Coverdale
Christchurch
10 /10 Excellent
Reviewed: Monday, February 19, 2024
Very satisfied
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Dempsey Aled(k)
Christchurch
2 /10 Poor
Reviewed: Monday, February 19, 2024
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Blithe Petty
Christchurch
10 /10 Excellent
Reviewed: Tuesday, February 20, 2024
Both pickup and drop-off were very convenient, located right inside the airport and easy to find.
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Burgess Bowen
Christchurch
10 /10 Excellent
Reviewed: Wednesday, February 21, 2024
After picking up our luggage at Christchurch Airport, the rental company was right there inside the airport. It was very convenient. The staff were very professional.
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Yedda Murray
Christchurch
10 /10 Excellent
Reviewed: Thursday, February 22, 2024
Excellent, very satisfied, no issues
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Debby Dierser
Christchurch
8 /10 Very good
Reviewed: Saturday, February 24, 2024
Quite satisfied
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Meredith Juliana
Christchurch
10 /10 Excellent
Reviewed: Saturday, February 24, 2024
Extremely satisfied
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Sophia Buckle
Christchurch
10 /10 Excellent
Reviewed: Wednesday, February 28, 2024
Simple and convenient
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Willie Emmie
Christchurch
10 /10 Excellent
Reviewed: Thursday, February 29, 2024
Very satisfied
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Earl David
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 3, 2024
Very satisfied, customer-oriented service!
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Christine Duncan
Christchurch
10 /10 Excellent
Reviewed: Sunday, March 3, 2024
Satisfactory
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Jerry Lucas
Christchurch
10 /10 Excellent
Reviewed: Tuesday, May 7, 2024
Very satisfied, extremely convenient
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Gale Stone
Christchurch
8 /10 Very good
Reviewed: Sunday, April 28, 2024
Very good
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Omar Hazlitt
Christchurch
10 /10 Excellent
Reviewed: Thursday, April 25, 2024
Very satisfied, picking up and returning the car was very convenient and quick.
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Thera Jeames
Christchurch
10 /10 Excellent
Reviewed: Thursday, April 18, 2024
Very nice. Although we didn’t get the exact model we booked and got a Ford Cross instead (we weren't sure about the specific model), the car was very new (almost brand new) with only a little over 3,000 kilometers on it. The vehicle was clean and had no odors. It came with a full tank of gas and a large screen supporting CarPlay (so we didn’t need the phone mount). It exceeded our expectations. Very satisfied with this car rental experience!
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Marico Sheridan
Christchurch
10 /10 Excellent
Reviewed: Friday, July 12, 2024
Extremely satisfied, a perfect car rental experience. The car had only 15 km on it when we got it, brand new. We drove 1960 km in 10 days, touring the major cities of New Zealand's South Island.
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n.singh
Christchurch
10 /10 Excellent
Reviewed: Thursday, August 22, 2024
We meet Andrew and he is a great person .
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Clement Sonmerfield
Christchurch
10 /10 Excellent
Reviewed: Tuesday, August 13, 2024
Very satisfied
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Len Carter
Christchurch
10 /10 Excellent
Reviewed: Monday, October 7, 2024
Very satisfied.
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Jack Roy
Christchurch
10 /10 Excellent
Reviewed: Monday, October 7, 2024
Very satisfied.
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Asa Peg
Christchurch
10 /10 Excellent
Reviewed: Tuesday, October 8, 2024
Returning the car was very convenient, though communication during pick-up was a bit challenging, the process was still quite efficient.
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Eileen Eveline
Christchurch
10 /10 Excellent
Reviewed: Wednesday, October 9, 2024
Very convenient, you can pick up the car directly at the store.
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Tess Obadiah
Christchurch
10 /10 Excellent
Reviewed: Monday, October 14, 2024
Excellent service
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Gustave Malory
Christchurch
10 /10 Excellent
Reviewed: Sunday, October 20, 2024
Very convenient, the overall process of picking up and returning the car was very smooth, and the rental company provided a brand-new car.
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Byron Bertie
Christchurch
10 /10 Excellent
Reviewed: Thursday, October 24, 2024
Satisfied, highly recommend
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Stanford Garcia
Christchurch
10 /10 Excellent
Reviewed: Saturday, November 2, 2024
Very convenient!
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Gilbert Amelia
Christchurch
10 /10 Excellent
Reviewed: Sunday, November 17, 2024
Very satisfied
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Page Kitty
Christchurch
10 /10 Excellent
Reviewed: Sunday, October 20, 2024
Very satisfied
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Felix Hume
Christchurch
10 /10 Excellent
Reviewed: Saturday, October 12, 2024
Excellent
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Bing Smith
Christchurch
10 /10 Excellent
Reviewed: Tuesday, August 27, 2024
The service was very fast, unlike YES, which is always so slow.
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Victor Forster
Christchurch
10 /10 Excellent
Reviewed: Wednesday, December 4, 2024
Satisfied
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Ingrid Fox
Christchurch
10 /10 Excellent
Reviewed: Thursday, December 5, 2024
Very satisfied. The car was a 20-month-old Mitsubishi Cross with great acceleration.
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Griselda Nathaniei
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 8, 2024
Very straightforward and easy to communicate.
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Marsh Carey
Christchurch
10 /10 Excellent
Reviewed: Tuesday, December 10, 2024
Very satisfied
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Jocelyn Thomas
Christchurch
10 /10 Excellent
Reviewed: Monday, January 6, 2025
Everything was fine except the high price; the full insurance cost over 500 NZD.
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Xavier Sweet
Christchurch
10 /10 Excellent
Reviewed: Monday, January 6, 2025
Excellent service.
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Sandy Madge
Christchurch
10 /10 Excellent
Reviewed: Monday, January 27, 2025
Professional service, new cars, very satisfied.
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Norma Gibbon
Christchurch
10 /10 Excellent
Reviewed: Thursday, January 30, 2025
Pretty good.
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Leo MacPherson
Christchurch
10 /10 Excellent
Reviewed: Saturday, February 1, 2025
The vehicle model at Christchurch Airport matched the reservation.
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Gloria Louisa
Christchurch
10 /10 Excellent
Reviewed: Thursday, February 6, 2025
The car pickup process was very smooth, but remember to prepare all the necessary documents if you need a second driver.
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Bert Holt
Christchurch
10 /10 Excellent
Reviewed: Thursday, February 6, 2025
Very convenient.
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Quinn Michelson
Christchurch
10 /10 Excellent
Reviewed: Friday, February 7, 2025
Very satisfied with the smooth and convenient car pickup after a long-distance flight arriving at midnight.
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Meredith Flynn
Christchurch
10 /10 Excellent
Reviewed: Wednesday, February 12, 2025
The EZI counter is right at the exit.
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Sophia Buckle
Christchurch
10 /10 Excellent
Reviewed: Friday, February 14, 2025
Convenient and fast.
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Sigrid Luke
Christchurch
4 /10 Average
Reviewed: Monday, March 10, 2025
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Stan Saroyan
Christchurch
10 /10 Excellent
Reviewed: Friday, March 14, 2025
The car pickup process was very convenient, and the service was excellent.
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Julie Maltz
Christchurch
10 /10 Excellent
Reviewed: Saturday, February 8, 2025
Satisfied
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Barret Sander
Christchurch
10 /10 Excellent
Reviewed: Thursday, February 6, 2025
The car was in good condition, the staff handled the procedures quickly, and the full insurance pre-authorization was refunded instantly.
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Poppy Sidney
Christchurch
10 /10 Excellent
Reviewed: Monday, February 3, 2025
The service at the store was standard, not very enthusiastic, just business as usual. The car was excellent, very new, and exceeded expectations in terms of features!
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Randolph Titus
Christchurch
10 /10 Excellent
Reviewed: Wednesday, April 16, 2025
Very good, the staff at the front desk was very patient.
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Daniel Alfred
Christchurch
10 /10 Excellent
Reviewed: Wednesday, April 23, 2025
Very satisfied
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Roxanne Bacon
Christchurch
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Great customer service.
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Chloe Roland
Christchurch
10 /10 Excellent
Reviewed: Thursday, May 8, 2025
No queuing, very fast!
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Janet Webster
Christchurch
10 /10 Excellent
Reviewed: Monday, June 16, 2025
Very satisfied.
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Laura Joule
Christchurch
8 /10 Very good
Reviewed: Tuesday, July 15, 2025
This was my first time renting a car in New Zealand, driving through the South Island from the central route to the eastern route. Over 9 days, I drove more than 1500 kilometers and was very satisfied overall. The hybrid vehicle was fuel-efficient and provided an excellent driving experience, even better than my own gasoline car. Andrew, the staff member at the shop, was extremely helpful and patiently explained everything. He even recommended a local weather forecast app and quickly assisted in answering my questions about snow chains.
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Xaviera Eden
Christchurch
8 /10 Very good
Reviewed: Friday, September 26, 2025
It's acceptable.
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Owen Thorndike
Christchurch
10 /10 Excellent
Reviewed: Wednesday, October 8, 2025
The car was in excellent condition, and the return process was quick.
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Lynn John
Christchurch
10 /10 Excellent
Reviewed: Wednesday, October 8, 2025
After picking up my luggage, the rental car store was right next to me. The staff checked my driver's license and verification documents, filled out some information, and gave me the keys. Exit through Gate 5 to find the parking lot, and the location provided by the staff made it easy to locate the car. The new car was clean, comfortable, and in excellent condition. When returning the car, simply park it, hand the key back at the store counter, and answer whether the tank is full. That’s it.
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Montague Dorothea
Christchurch
10 /10 Excellent
Reviewed: Thursday, October 9, 2025
The store is convenient to locate. Returning the car was especially easy, just handed over the keys and that's it. However, the car model I reserved did not match the one I received; the actual vehicle was a Ford. Additionally, I had booked a compact SUV expecting unrestricted routes, but when I got the car, I was informed that I couldn't go to Deer Garden Heights and Paradise Road, which disrupted my plans.
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Adelaide Rayleign
Christchurch
10 /10 Excellent
Reviewed: Saturday, October 11, 2025
Pick-up and drop-off were very efficient.
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Marsh Price
Christchurch
10 /10 Excellent
Reviewed: Saturday, October 18, 2025
We received a Ford Puma that was very new with only 20,000 kilometers on it. The entire trip went smoothly without any issues. I would rent again next time.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Thursday, December 4, 2025
Super satisfied with the whole experience.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Sunday, December 7, 2025
The whole rental process was super smooth and fast, the car was really new and drove great. It carried us through more than ten amazing days in New Zealand—absolutely loved it!
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Anonymous
Christchurch
8 /10 Very good
Reviewed: Friday, December 19, 2025
Very professional, super friendly and the whole pick-up and drop-off process was really straightforward.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Thursday, December 25, 2025
Staff were really nice, the girl at the counter was quick and efficient, and there wasn’t much of a line.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Friday, December 26, 2025
The rental counter is right inside the airport, super easy to find. There were quite a lot of people so I had to wait a bit, but the paperwork was done really fast and the car pickup area was also very easy to locate.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Friday, February 20, 2026
Really good experience overall – super efficient and the car was in great condition.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Monday, February 23, 2026
Everything from the process to communication went really smoothly.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Tuesday, February 24, 2026
Super friendly and attentive service. When I returned the car they weren’t picky at all—barely even inspected it, just took the keys and I was done.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Tuesday, February 24, 2026
Service was great, super efficient, I’m really happy with the whole experience.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Wednesday, February 25, 2026
Really good overall.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Wednesday, February 25, 2026
Really great.
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Anonymous
Christchurch
8 /10 Very good
Reviewed: Friday, February 27, 2026
When a lot of flights arrive at once, you have to wait in line. The queue is pretty chaotic with no staff directing people, so it all depends on everyone behaving themselves.
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Anonymous
Christchurch
8 /10 Very good
Reviewed: Tuesday, April 21, 2026
Super easy to communicate with, and since I got full coverage I don’t have to worry at all about the current damage on the car.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Saturday, April 25, 2026
Service was professional and well organized.
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Anonymous
Christchurch
8 /10 Very good
Reviewed: Sunday, June 14, 2026
Everything went smoothly overall and the car was in good condition. The staff at the counter seemed a bit inexperienced—maybe we just happened to run into a newbie—but in the end it didn’t really cause any issues.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Wednesday, July 15, 2026
Super convenient – finished all the paperwork right in the airport and just walked outside to pick up the car. Returning it was just as easy.
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Anonymous
Christchurch
10 /10 Excellent
Reviewed: Wednesday, August 5, 2026
The whole process was really quick and hassle‑free.
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Anonymous
Christchurch
8 /10 Very good
Reviewed: Saturday, August 22, 2026
Pretty good overall, no complaints.
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