CARHOME - Rental & Services Ltd. Information, Car Rental Instructions & Policies

The CARHOME - Rental & Services Ltd. car rental location is in terminal

Please contact the staff to pick you up to CARHOME - Rental & Services Ltd. car rental when you arrived.

Official Guidelines: 1. Please contact our staff in advance via email at carhomerentalcanada@gmail.com or by phone/text at 1-825-886-6861, 1-780-953-8985 to confirm your flight arrival time. 2. Expected wait time for vehicle pickup: During busy periods, please allow up to 45 minutes; vehicles will be delivered in the order of arrival. 3. Airport shuttle service: Must be booked at least 24 hours in advance and provide flight information. After arrival, please contact our staff and wait at Door #16. Our staff will greet you there and escort you to the store for rental procedures. If arriving outside of business hours, you may complete the process directly in the parking lot and conduct a vehicle inspection. 4. Airport shuttle must be booked at least 24 hours in advance. Pickup Time and Fees: 1. Monday–Friday 09:00–16:59 → Free airport shuttle (must be booked at least 24 hours in advance). 2. Outside of business hours → +$100 (to be paid upon pickup). 5. Rental Agreement: A Vehicle Rental Agreement must be signed upon pickup, which can also be completed electronically in advance. 6. Deposit Terms: At the start of the rental period, the renter must pre-authorize and pay a $1000 deposit on their credit card. (If the renter cannot provide a valid credit card and two forms of government-issued identification at pickup, a $2000 deposit is required instead of the standard $1000 deposit.) This deposit will be refunded to the original payment credit card within 3–14 business days after vehicle return, provided that: The vehicle is returned in accordance with this agreement; and no violations of policies or regulations have occurred (see Section 1a for details). Refunds will only be returned to the original credit card used for the deposit payment. By signing this agreement, the renter acknowledges and agrees to these terms. 7. Vehicle Condition Record: Please take a video of the rental vehicle for your records. We will also document the condition of the vehicle through photos and/or videos. 8. Identification | Credit Card | Driver's License 9. CDW $25→$5,000; $35→$2,000 | Glass $25 | Tires $25 | Combo $35 (-$15/day) 10. 24-hour free self-pickup: Electronic signing of Vehicle Rental Agreement Payment of $1,000 deposit (credit card pre-authorization) Customer service sends one-time password for key retrieval Self-take 360° photos (corners/wheels, interior, mileage & fuel level) as per guidelines (can send to carhomerentalcanada@gmail.com) Chinese (simplified/card) Self-pickup: Electronic sign → Deposit received → One-time password for key → Take 360° photos for record.

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

• For foreign renters, you need to bring:

  Original driving licence + International Driving Permit (IDP)

  Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

• For local renters, you need to bring:

  Full driver's license issued in Canada

Additional Extras

To be updated

• Airports

  2.3 mi from Calgary Airport

• Railway Stations

  3.4 mi from City Hall C Train

  3.5 mi from Centre Street C Train

  13.6 mi from Somerset - Bridlewood

• Hotels

  0.9 mi from Best Western Plus Port O'Call Hotel

  1.2 mi from Hilton Garden Inn Calgary Airport

  1.2 mi from Hilton Garden Inn Calgary Airport

• Other Landmarks

  3.5 mi from Fort Calgary

  3.6 mi from Calgary Tower

  3.6 mi from McDougall Centre