Routes, Calgary Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Routes - Calgary Airport Information, Car Rental Instructions & Policies

Address

130-588 Aero Dr. NE, Alberta,T2E 7Y4,Canada

Telephone

+14033983930 / +18664676883

Pick-up Instructions

The Routes - Calgary Airport car rental location is located out of the airport

You can arrive of Routes - Calgary Airport car rental by free shuttle bus.

The free shuttle van will pick you up at bay#22 at the shuttle pickup area- opposite to door#6.Upon arrival please call us at 403-398-3930 and press #2 to receive shuttle pickup.

Drop-off Instructions

Please return the vehicle to the store and the free shuttle van will take you to the airport.If you return the car after business hours,please park the car in the designated position and place the key in key box out of store.Please consult the staff when picking up the car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -20:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -20:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 74 years old

Young Driver Fee applies at 21 - 24 years old with charge of CAD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in Canada

Additional Extras

To be updated

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
United States, Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

CAD 2000-3500

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 mi from Calgary Airport

Railway Stations

6.2 mi from City Hall C Train

6.2 mi from Centre Street C Train

16.4 mi from Somerset - Bridlewood

Hotels

0.2 mi from Hyatt Place Calgary Airport

0.2 mi from Applause Hotel by CLIQUE

0.3 mi from The Westin Calgary Airport

Other Landmarks

6.2 mi from McDougall Centre

6.3 mi from Avatamsaka Buddhist Monastery

6.3 mi from Fort Calgary

FIND ME A CHEAP RENTAL

Map view of Routes Store Location

coordinates: 51.134918 -114.034286

Guest Reviews

Total points： 8.6 / 10 Very good

Vehicle condition: 6.6
Vehicle cleanliness: 6.4
Spaciousness: 6.9
Counter staff: 6.6
Pick-up location: 6.3
Drop-off location: 6.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Avril
Calgary
9.6 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Like: They didn’t have any Kia Rio’s available when I picked up, so was upgraded to an SUV which I was very happy about! The Jeep was in excellent condition with low mileage. Quick and friendly service. I ended up needing an extra day plus had to add another driver for that day, and this was done with no problem at all. No issues on returning the vehicle at all, as in they didn’t try to rip you off. I will definitely rent from them again next time I’m in Calgary.
Dislike: We had trouble finding the address. Probably because we were not paying as much attention as we should have! We put the unit # in Google maps instead of the correct address. Also I was looking for Easy Rent Cars which now I’m assuming is a 3rd party Next time I’ll know.
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S.Liang
Calgary
9.8 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Like: Staffs were friendly and it took less then 10 min getting paper work done. They gave us a free upgrade.
Dislike: No
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D.Swanner
Calgary
9.4 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Like: Don’t let other reviews deter you from renting here at Routes based on location/proximity to airport. The location is plenty close to the airport, the value compared to other big name rental companies is excellent, and all the vehicles we saw and the one we drove are in excellent, super clean condition.
Dislike: Nothing
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W.Eaton
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Like: Everything was exactly as stated. No high pressure up selling. Courteous staff.
Dislike: Nothing.
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N.Del Balso
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Like: Good value, professional service, timely and courteous.
Dislike: Not in terminal
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Evgeni Y
Calgary
9.8 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Dislike: We got dropped at domestic wing of the airport despite telling the driver we were going back to London. Other than that the service and car were excellent. Will use again
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Anonymous
Calgary
7.7 /10 Good
Reviewed: Tuesday, February 10, 2026
Great vehicle, pricing, and customer service. It would have been helpful to have a snow brush in the car. I will definitely use their services again.
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R.Brunet
Calgary
9.3 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Great car to ride, great service from the staff. Robert
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Anonymous
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
The car was booked and paid for prior to the pick up. When I got there they had no record of the booking in their system. The service lady resolved the discrepancy satisfactorily. This was the second time in 3 months I used Routes and I used it the second time because of very good experience the first time and I would use them again.
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B.Menchaca
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Best rental I’ve ever had. Very accommodating as we got there and didn’t have our sedan so they upgraded us to a Jeep for no extra charge.
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M.Barker
Calgary
9.7 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Routes seemed to be a local and very friendly run business. Simple and efficient car hire just what you want after a long haul flight.
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K.Weinke
Calgary
8 /10 Very good
Reviewed: Tuesday, February 10, 2026
It was fine. Took a dirty Jeep so we could have the experience we paid for.
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Anonymous
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Great customer service. Friendly and informative. They told me to be careful as Alberta has speed cameras every where. So I very much appreciated that. No tickets for me.
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Traveler
Calgary
9 /10 Excellent
Reviewed: Tuesday, February 10, 2026
The car had a cracked window and the driver’s side sun shield’s mirror had fallen off. The car was great otherwise and we got a free upgrade. The counter staff were sarcastic and seemed to be judgmental upon pickup. At drop off the same people were present and they were much nicer.
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Anonymous
Calgary
6.3 /10 Average
Reviewed: Tuesday, February 10, 2026
The company hold $500 from me and gave me the reason that in case I got any speeding tickets then they will adjust. After two days they still didn't release the holds. Which is very annoying.
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D Fisk
Calgary
7.3 /10 Good
Reviewed: Tuesday, February 10, 2026
Our car was broken in by breaking of a rear passenger window. Routes replacement and repair charge was ridiculous. Over $200 from estimates Plus they charged an administration fee of$50 apparently to fill out paperwork. Our insurance would not pay for the down time days or admin fees. Their “extra” insurance offered had a $1000 deductible. So nothing was covered. The extra fees after already being stolen from by the break in left a very bad feeling.
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M.Lesser
Calgary
6.7 /10 Average
Reviewed: Tuesday, February 10, 2026
We had to drive a KIA SUV as the Toyota wasn't available. It was a bit more difficult to get in and out but I enjoyed driving it.
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Windy Willow
Calgary
9.3 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Although we booked Honda Civic but we've got KIA Soul but the car is really new, about 1xxx KM. Drop Off is so fast but on pick up, we need to wait for car cleaning like half an hour since I thought it has just returned to Routes. Also waiting to be picked up at the airport is quite long.
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K.Penner
Calgary
9 /10 Excellent
Reviewed: Tuesday, February 10, 2026
I waited a long time for the shuttle to pick me up at the airport
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Anthony
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Small operation in YYC. Pick up and drop off at the front of the store. Need to call for pickup which takes 15-25 minutes. Rental place is about 5-10 minutes from airport. Easy processing, pickup and drop off.
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A.Nguyen
Calgary
9.7 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Small operation at YYC, they bring the car out front when you pickup. Friendly, fast service. Car seats had some stains from previous renter but was not dirty. They cleaned as much as they could.
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T.Tran
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Nice, friendly Canadians at the YYC location. Pickup time is closer to 10 minutes than 30.
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L,Tiffany
Calgary
7 /10 Good
Reviewed: Tuesday, February 10, 2026
Positive •Stuff are amazing friendly • Shuttle bus was waiting for us at the airport so no waiting time for us • The rate is definitely the lowest Negative • Jeep was old and had 65.000km on it already • our rental car Jeep didn’t have spare tire on the back which was disappointing. It looked uncool • we saw one Jeep that had a huge crack line from bottom to the top on the windshield (someone else was driving) • shuttle bus was missing door parts so he had to open from inside • car had many scratches and dent. I could tell their cars are low maintenance If you don’t mind tiny flaws and want to save money, it is a good place If you want perfect nice flawless car, go others. You get what you pay for!!
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back packer
Calgary
9.7 /10 Excellent
Reviewed: Tuesday, February 10, 2026
The shuttle was small and we had to wait for 2-3 shuttles, we weren't pushy enough and a large group jumped the line and got on before us. Perhaps another shuttle at peak times? Staff helpful warning about speeding tickets and automatic photo speeding enforcement and buffer speeds.
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Gilles
Calgary
9.7 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Very convenient with the shuttle that picked us up at the airport
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N.Christie
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Very good
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Anonymous
Calgary
8.7 /10 Very good
Reviewed: Tuesday, February 10, 2026
Friendlier customer service representatives would be nice at the front office.
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Anonymous
Calgary
9.3 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Excellent experience!
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r.baczynski
Calgary
8.7 /10 Very good
Reviewed: Tuesday, February 10, 2026
GPS they rented me didn't have all the parts. No suction window cap mount so it was very inconvenient and not safe and thety charged for it 9.99 a day.GPS NEED UPDATING Otherwise everything great.
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Anonymous
Calgary
9 /10 Excellent
Reviewed: Tuesday, February 10, 2026
It seemed like we had to wait a long time for a pick up. Longer than we were told it was going to be. Everything else was fine.
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Y.Supavatanakul
Calgary
7.7 /10 Good
Reviewed: Tuesday, February 10, 2026
The staff at pick up was ok. They explained everything to you. The car was nice and new. But it was not cleaned before pick up. Dirty windows, dirty on skin. The drop off process was so slow. I had to wait half an hour for returning the car.
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S.CHUNG
Calgary
6.3 /10 Average
Reviewed: Tuesday, February 10, 2026
ANYBODY CHECK THEIR CHARGE RECORDS FOR WINDSHIELD DAMAGE. THEY MAY MAKE A FEW SMALL CHIPS ON THE WINDSHIELD THAT MAY BE DIFFICULT TO NOTICE IN CHECK AROUND, AND CHARGE FOR THEM WHEN THE CAR IS RETURNED. THEY MAY CHARGE FOR CHIP DAMAGE OVER AND OVER. SCAM. COULD REALLY FEEL THAT. SENT SEPARATE EMAIL FOR THE SUBJECT TO YOUR OFFICE ALREADY.
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J.Chahal
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Amazing experience with routes. Staff was very friendly and the process was super smooth.
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C.WATSON
Calgary
7.3 /10 Good
Reviewed: Tuesday, February 10, 2026
Car had no snow tires on as unexpected snow hit.
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E from MTL
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Pickup of the rental was smooth and easy. I was given an upgrade because they didn’t have the compact car I had requested.
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M.Haghjoo
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
I should appreciate the concern, kindness and support of Nisha and Sunny, the supervisor and their great behaviour and kind advice.
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F.Obodozie
Calgary
8.7 /10 Very good
Reviewed: Tuesday, February 10, 2026
As a car rental service, i believe the car rental service should be offered on a 24/7 basis. I had to return the car at 5:30am on 31/12/2019 before they opened shop and had to pay almost CAD20 to UBER to get back to the airport. Not cool at all.
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Sur
Calgary
9.7 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Everyone at counter and shuttle were all very nice and helpful. The only small thing was that with the cold conditions the car was washed and there was much ice buildup in the wheels. I needed to pull over and break ice from wheels then everything was ok.
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M.R. Johnson
Calgary
9.7 /10 Excellent
Reviewed: Tuesday, February 10, 2026
I found Nisha on the counter extremely polite, helpful and always smiling. She was very very helpful and knowledgeable. WELL DONE NISHA
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D.Nadon
Calgary
9.3 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Excellent service and very proffessionel by Danielle at the front desk.i'm very satisfait.
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M.Reay
Calgary
9.3 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Got a free upgrade which was nice. Easy to pick up and drop off
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Ai
Calgary
9.7 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Overall, Routes gave us a good service. We arrived an hour early for the pick up time but they were able to pick us up at the airport. The car was a little dirty but it did not ruin the experience for us.
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P.Esquivel
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Great experience. Will Definitely return for a future rental!
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A.Martin
Calgary
8 /10 Very good
Reviewed: Tuesday, February 10, 2026
Changes price based on local drivers.
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J.Chowdhury
Calgary
8.3 /10 Very good
Reviewed: Tuesday, February 10, 2026
Good
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P.Esquivel
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
This was a fantastic experience! I was even able to get a free upgrade to a Wrangler, which I understand is rare, but was totally appreciated! Although I may have paid more in gas, the luxury of the vehicle was worth it!
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P.Esquivel
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Easy to coordinate with. Always organized and easy to get a hold of shuttle. Staff was super friendly as usual
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Bryan Gregorski
Calgary
5.3 /10 Average
Reviewed: Tuesday, February 10, 2026
The car had invalid printed insurance. When I called Routes, they emailed me an invalid digital copy. I had to scrap my plans that day, took photos of the invalid insurance.
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Lydia Scott
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Great service, with shuttle service from the airport to the rental location.
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Gene Bell
Calgary
2 /10 Poor
Reviewed: Tuesday, February 10, 2026
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Moira Fowler
Calgary
2 /10 Poor
Reviewed: Tuesday, February 10, 2026
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Dawn Meredith
Calgary
6 /10 Average
Reviewed: Tuesday, February 10, 2026
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Alan Harry
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Good attitude and short queue times.
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Reg Moses
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
A Canadian local company with a 21-year history and a good reputation!
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Herbert Ted
Calgary
8 /10 Very good
Reviewed: Tuesday, February 10, 2026
The rental company is quite small with limited staff, so the wait time is relatively long.
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Wendell Nehemiah
Calgary
8 /10 Very good
Reviewed: Tuesday, February 10, 2026
Good attitude, but the wait for the shuttle bus was a bit long.
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Olivia Jeremiah
Calgary
6 /10 Average
Reviewed: Tuesday, February 10, 2026
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Marjorie Nelly
Calgary
8 /10 Very good
Reviewed: Tuesday, February 10, 2026
The car was in great condition! Efficient pickup and return process!
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Penelope Charley
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
The location is close to our hotel, and the car is very new.
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Taylor Cook(e)
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Not many people in line
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Caesar Dunlop
Calgary
4 /10 Average
Reviewed: Tuesday, February 10, 2026
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Alice Philip
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Satisfactory
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Jesse Lamb
Calgary
8 /10 Very good
Reviewed: Tuesday, February 10, 2026
Couldn't rent the desired car, but the service was decent. Not sure when the $500 deposit will be refunded.
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Olivia Jeremiah
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Satisfied
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Ives Cooper
Calgary
4 /10 Average
Reviewed: Tuesday, February 10, 2026
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Nicholas Yule
Calgary
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
The process took a bit long, but the service attitude was very good.
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