Sicily By Car, Milan Malpensa Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Sicily By Car - Milan Malpensa Information, Car Rental Instructions & Policies

Address

APT Malpensa 2000 - Desk in Terminal 1, Piano -1

Telephone

+390258581048 / +393457313708

Pick-up Instructions

The Sicily By Car - Milan Malpensa car rental location is in terminal

You can walk to the counter of Sicily By Car - Milan Malpensa car rental.

Office is located in Terminal 1, right inside the Milan Malpensa airport. You can find Sicily by Car on floor -1, the same floor as the railway station (for the Malpensa express train). To reach counter, please leave the baggage claim area and go straight to the lifts.

Drop-off Instructions

Please confirm your return to the multi-level car park facing T1 terminal. Entrance google map link:https://maps.app.goo.gl/MR9SWKtP5xcQgh6B6 Please follow the signs with rental company logo direction to the correct area.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59 08:00 -19:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59 08:00 -19:59	07:00 -23:59	07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

19 - 82 years old

Young Driver Fee applies at 19 - 22 years old with charge of EUR 14.13 - 21.2 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 3 year(s).

The following models require 1 year's of license holding time: Nissan Leaf, Opel Astra, Volkswagen Golf Vii, Kia Ceed, Vauxhall Corsa, Fiat Panda Or Similar, Mx 5 Cabrio, 4 Series Convertible

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

EU Driving Licence

Full driver's license issued in Italy

If you are renting a Citroen DS7 CROSSBACK or similar, Nuova C5 X Hybrid or similar, Jeep Compass or similar, AUDI Q5 or similar, or Q5 S-Tronic or similar, please ensure that both your driving license and ID document are issued by the same country.

For local renters, you need to bring:

Full driver's license issued in Italy

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Portugal, Spain, Andorra, Vatican City State, The Republic of San Marino, Monaco, France, United Kingdom, Ireland, Belgium, Netherlands, Luxembourg, Liechtenstein, Switzerland, Austria, Denmark, Norway, Sweden, Slovenia, Croatia

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Germany

All vehicles entering these areas must display an environmental sticker indicating the vehicle's carbon emission level.Drivers of vehicles that fail to display an environmental label sticker will be fined 40-80 euros. We suggest to check with the counter when you pick up the car if you need to prepare the sticker for yourself.

Must-not:

Taking rental cars to following countries is not allowed:
Montenegro, North Macedonia, Poland, Kosovo, Bosnia and Herzegovina, Czech Republic, Greece, Hungary, Latvia, Lithuania, Romania, Moldova, Serbia, Slovakia, Albania, Bulgaria, Estonia

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 900 for Nissan March,Vauxhall Corsa,Fiat Panda Or Similar,Mx 5 Cabrio,

EUR 1200 for Nissan Leaf,Opel Astra,Volkswagen Golf Vii,Kia Ceed,Opel Grandland,Peugeot 3008 Automatic 4x4 Or Similar,Jeep Compass,4 Series Convertible,

EUR 3500 for Audi Q8 4x4-diesel-4wd,Volvo Xc60,Audi Q5 S-tronic 4wd 2.0 Automatic Or Similar,Mercedes Benz Gle-diesel--4wd,

EUR 1200 for Jeep Compass,

EUR 1200 for Nissan March,

EUR 900 for Nissan Leaf,

EUR 2200 for Mercedes Vito Long 2.2 9pax Wt Automatic Or Similar,Ford Transit 2.0 9pax Wt Or Similar,

Theft Insurance Excess differs by car model:

EUR 4000 for Audi Q8 4x4-diesel-4wd,Volvo Xc60,Audi Q5 S-tronic 4wd 2.0 Automatic Or Similar,Mercedes Benz Gle-diesel--4wd,

EUR 1600 for Nissan Leaf,Opel Astra,Volkswagen Golf Vii,Kia Ceed,Opel Grandland,Peugeot 3008 Automatic 4x4 Or Similar,Jeep Compass,4 Series Convertible,

EUR 1400 for Nissan March,Vauxhall Corsa,Fiat Panda Or Similar,Mx 5 Cabrio,

EUR 1600 for Jeep Compass,

EUR 1600 for Nissan March,

EUR 1400 for Nissan Leaf,

EUR 2500 for Mercedes Vito Long 2.2 9pax Wt Automatic Or Similar,Ford Transit 2.0 9pax Wt Or Similar,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Milan Malpensa Airport

29.9 mi from Milan Linate Airport

4565.2 mi from Segrate Airport

Railway Stations

25.7 mi from Milan Central Station

28.4 mi from Milan Rogoredo - Train Station

Hotels

25.8 mi from Hintown Conchetta

27 mi from Grand Visconti Palace

Other Landmarks

25.5 mi from Darsena

25.8 mi from Missoni

26.1 mi from Porta Venezia

FIND ME A CHEAP RENTAL

Map view of Sicily By Car Store Location

coordinates: 45.626872522366 8.7122167734348

Guest Reviews

Total points： 8.2 / 10 Very good

Vehicle condition: 2.5
Vehicle cleanliness: 2.6
Spaciousness: 2.4
Counter staff: 2.3
Pick-up location: 2.4
Drop-off location: 2.3
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

Anonymous
Milan
4.3 /10 Average
Reviewed: Friday, May 2, 2025
Extremely slow service, it took two hours after arriving to finally get the car. No easily visible signs anywhere at MXP, which made both pickup and drop off even more frustrating.
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o.gil
Milan
9.7 /10 Excellent
Reviewed: Friday, May 2, 2025
The Best company from value for money point of view
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Anonymous
Milan
9 /10 Excellent
Reviewed: Friday, May 2, 2025
Quite slow service in picking up point, the car was not ready to be taken.
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Gerry
Milan
6.7 /10 Average
Reviewed: Friday, May 2, 2025
I received a Romanian made Dacia car even without parking sensor a model of 5 years a go , even if the car was new with low kilometers on the records It’s true it was saying ford siesta or similar but the Dacia even if new car was an old model All other was fine, maybe they guess I was the one to give a unwanted car , as I see other Ford Fiesta and in the similar range several cars It’s the second time I use Sicily by car the previous one was fine this time I am not really satisfied only for the car received, such car shall not new be there ! I am not sure I will use them again as with this experience I am but discouraged
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S.Walker
Milan
8.7 /10 Very good
Reviewed: Friday, May 2, 2025
Given nice choice of vehicles in class. Good service.
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L.Law
Milan
6.3 /10 Average
Reviewed: Friday, May 2, 2025
It took ages to collect the car, staff was rude and constantly try to cross sell and up sell other insurance package and car upgrade etc.
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Anonymous
Milan
7 /10 Good
Reviewed: Friday, May 2, 2025
Car was not that good technical condition
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N.Melnikova
Milan
8.3 /10 Very good
Reviewed: Friday, May 2, 2025
Long queue at pick up. Instruction on pick up location in Milan airport could be more detailed .
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M.Shaw
Milan
5 /10 Average
Reviewed: Friday, May 2, 2025
Absolutely dreadful service and was swindled our of more money as well
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G.Brambilla
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
Car was in good state and easy to find. Return was easy BUT we had to wait 1h40m to collect our car. Staff at the desk were extremely helpful and kind, but two people can hardly deal with twenty customers in a reasonable time. And I understand it is always like this in the evening. The counter is seriously understaffed.
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A.Hamouch
Milan
2 /10 Poor
Reviewed: Friday, May 2, 2025
Société de location de voiture horrible avec un personnel formé pour arnaquer les clients. Nous avons du attendre plus de 2 heures notre tour avec un personnel très désagréable Scicily by car voulait me faire payer 135 euros supplémentaires sous prétexte que ma carte était de débit et non de crédit. J ai donc laissé tomber cette réservation même si elle était payée et j ai fait une autre réservation avec Sixt quelle différence service impeccable un personnel très courtois et surtout il n y avait aucun problème avec ma carte de crédit. Je déconseille tous les clients de louer un véhicule avec scicily by car
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D.Chalchal
Milan
7 /10 Good
Reviewed: Friday, May 2, 2025
Paid extra for booking a Ford fiesta but got a Vauxhall corsa which was cheaper to book. They didn't have the car I booked and downgraded me
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Anonymous
Milan
8.7 /10 Very good
Reviewed: Friday, May 2, 2025
Машина новая чистая. Имела недокаченные колеса и нет омывателя стекла и ад блю заканчивался.
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B.Widyono
Milan
9 /10 Excellent
Reviewed: Friday, May 2, 2025
easy to pick up the car and quick
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Dmitry
Milan
8.7 /10 Very good
Reviewed: Friday, May 2, 2025
The car was nice, though it had some outer cosmetic damage from the previous rides. Didn't mind it, because everything was functional and the price was great. The rental process was easy, but you have to keep in mind that there are too many people renting the car at Milano Airport - I was 17th in line and with the 4 counters it took about an hour. The only big gripe I have - I forgot my wallet with driving license in the car and though I did call and wrote an email when I found it missing 10 hours later in another country I'm still waiting for the answer to my request! They said they are currently too busy to look for it and it's been 18 hours.
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Anonymous
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
T
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Ffm9
Milan
9.7 /10 Excellent
Reviewed: Friday, May 2, 2025
Carefully check in absolute details your vehicle conditions upon pickup, as at the return they will look for ANY paint scratch which was not documented. They did find very light scratches made by vegetation on the car which hard to spot and not noted on the original contract, luckily I had pictures of all the car body parts and could show them it was present. I suggest you heavily document the car condition using the same method, they have little leniency on ANY damage
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Anonymous
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Good company. Thanks a lot.
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G.Bisanti
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
The car was supposed to have a full tank but only had a little over half. I tried to reach them to inform them but could never get through.
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V.Palma
Milan
8.3 /10 Very good
Reviewed: Friday, May 2, 2025
The drop off point was not clearly reported by Sicily by Car and it took a while to ask and understand where to go
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Anonymous
Milan
9.3 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied with their service, the car was impeccable and it was as same model as advertised, so we could enjoy the Italian summer with this Italian convertible car!
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K.Chang ho
Milan
8.7 /10 Very good
Reviewed: Friday, May 2, 2025
Sono sempre gentili e veloce
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S.Gomez
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
They was pretty good. It was a long process for the check in and for the return it was a struggle cause they weren’t any space to return the car. But otherwise it was really good.
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Vince
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
First-time customer. Fantastic service and value for money. Highly recommended!
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Anonymous
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
GOOD, NORMAL
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Anonymous
Milan
9.3 /10 Excellent
Reviewed: Friday, May 2, 2025
The car was what I expected. The pickup and drop off processes were very quick, smooth, and seamless. The
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Harold Kellogg
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
The overall service was pretty good, but the pickup time was a bit long, probably over an hour.
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Sandy Jenny
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Extremely satisfied
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Wordsworth Alcott
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
Good service attitude
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Dylan Aldridge
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very good
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Evelyn Gallacher
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied!
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Maud Lynd
Milan
4 /10 Average
Reviewed: Friday, May 2, 2025
No invoice available, bad service. Downloading invoices online never works, rubbish system.
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Rupert Sophy
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
Hardly any waiting in line
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Constance Antoinette
Milan
2 /10 Poor
Reviewed: Friday, May 2, 2025
The staff's attitude was poor, that's the first issue. Secondly, we arrived during their opening hours, but right after we got there, it was their closing time. Therefore, the staff charged us a 44 Euro system fee.
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Vic Tobias
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
Overall satisfied. They did try to upsell their insurance, but their attitude was good after I declined.
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Alston Cecillia
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
I will choose this company again next time, very efficient service
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Eden Dutt
Milan
2 /10 Poor
Reviewed: Friday, May 2, 2025
This car rental experience was very unpleasant. This company is not only fraudulent but also extorts money! I had prepaid for full insurance through the rental platform and showed the printed proof to the driver. When renting the car, they mentioned a deposit and charged my friend's credit card 501.73 euros. Unfortunately, I wasn't present to see the so-called 'contract,' and my friend, who signed, didn't understand it at all. A nearby Italian speaker confirmed it was a 'deposit.' However, only 200 euros was a deposit; the remaining 301.73 was for additional insurance and handling fees. Upon returning the car, there was no settlement receipt provided, and when I asked, they only said the deposit would be refunded in two weeks. We returned to our country on November 8th, and in December and January, the credit card was charged two separate amounts of 61 euros. After contacting the rental platform, I was informed these were violation handling fees by Sicily By Car! Note that these were just administrative fees and didn't include the actual fines. After persistent inquiries, the platform managed to get details on the violations—time, location, and reasons. While we don't dispute the fines, the rental company charging 61 euros per ticket as a handling fee is outrageous! The platform mentioned this is a common practice among Italian rental companies due to high labor costs. I consulted a friend who was also fined by an Italian rental company, and he said Sixt clearly charges 22% of the fine amount as an administration fee! Sicily By Car, where did you get the 61 euros from? They claimed it was stated in the contract and have the right to keep charging without limits from the credit card because of the signed agreement. I want to emphasize that I have been mostly satisfied with the platform’s follow-up since I lodged a complaint on December 2nd, but without a regulatory system for vendors on the platform, how can rental customers feel safe? This makes renting through the platform no different than renting directly! You can't justify it by saying you earn little from each rental. One last thing: the girl who helped me with the follow-up was very responsible, but there are many issues she can't solve! This is a problem with the platform's mechanism!
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Gill Christ
Milan
6 /10 Average
Reviewed: Friday, May 2, 2025
Had to pay an extra 45 euros because I checked in after midnight, but it was due to waiting for the previous customer to finish their procedure.
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Joseph Pater
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
Too many unnecessary upsells for other vehicles. Booked the car so early but it's never available, always trying to upsell you on other cars, insurance, and additional services. In the future, better to automate it and avoid dealing with people.
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Genevieve
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
The prices are relatively reasonable, there are plenty of cars, and the staff are quite decent.
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Audrey Salome
Milan
4 /10 Average
Reviewed: Friday, May 2, 2025
Too many people, waited for an hour
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Nydia Huntington
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
The rental counter was a bit slow
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Archer Broad
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
The pick-up and drop-off processes were very quick. I was initially worried about potential hassles or pushy sales pitches, but none of that happened. They even upgraded me to a larger, newer car.
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Leonard Clark(e)
Milan
6 /10 Average
Reviewed: Friday, May 2, 2025
We scheduled a pickup time, but there were no cars available when we arrived and we had to wait for over an hour.
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Hamiltion O'Connor
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
The front desk staff was very friendly, but there was a half-hour delay in picking up the car. No upselling, and the pre-authorization was 200 euros.
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Bertram Toynbee
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Pretty good
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Yedda Lucy
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Overall, it was good. It felt better than some of the larger car rental companies I have used before.
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Regan Moore
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very good
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Elliot Strachey
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied
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Jennifer Sapir
Milan
2 /10 Poor
Reviewed: Friday, May 2, 2025
I rented an Audi Q5 but got a Citroën model I had never heard of; they insisted it was a comparable model. The fuel cap was broken, the car was dirty and fairly old. I couldn't fill the gas tank completely when returning the car, which was odd. This was my worst car rental experience; I will avoid small companies in the future.
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Lilith Maria
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
It was pouring rain in Milan when I returned the car, and I couldn't see the road clearly. I didn't find a gas station near the airport, so I returned the car with two fuel bars empty, thinking they would just deduct it from the deposit. The car was in good condition otherwise, but why did they charge me €74.58?! Filling up the tank only costs around €50.
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Kerr Adelaide
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Overall, it was acceptable, except for the return process.
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Wright Beaufort
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied
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Betty Roosevelt
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
This car rental experience was excellent. The car was new and there were no overcharges. Highly recommended.
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Vic Ezekiel
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied, efficient, answered insurance questions without pushing.
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Spencer Toland
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
It was actually quite easy to find and very convenient. However, I thought it would be a pure petrol manual car, but I was given a hybrid car. The staff who checked the car during the return was very thorough.
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Suzanne Clarissa
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied, the Peugeot 208 driving experience was excellent
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Afra Nichol(s)
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Satisfied
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Ada Clement
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
It's good, quite satisfactory.
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Cornell Warner
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very good.
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Ternence Theresa
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
The service attitude was excellent, and although I rented a small car, they provided an SUV.
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Maureen Ruskin
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
The price is reasonable, overall quite satisfactory.
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Poppy Boyle
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied.
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Zoe Charles
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
It's okay.
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Page Rhys
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Overall okay, but they try to upsell insurance.
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Setlla Wilcox
Milan
2 /10 Poor
Reviewed: Friday, May 2, 2025
When picking up the car, they tried to give me a DS instead of the Audi Q5 I had booked. They only agreed to switch after we pointed out the location of the car I had reserved. The staff seemed to intentionally delay the process, their attitude was extremely poor, and the service was very unsatisfactory.
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Brian Clara
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied.
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Joanna Shakespeare
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Service was satisfactory and standard.
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Mark Kathleen
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
It's okay, everything went smoothly with no major issues.
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Nancy Leonard
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Pretty good.
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Jocelyn Thomas
Milan
6 /10 Average
Reviewed: Friday, May 2, 2025
It was alright. I rented a Q5, but the vehicle provided was not of the same class—it was a lower-tier small car, the domestic model Deep Blue. This had never happened before.
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Stan Saroyan
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied. There weren't many people when we arrived. Although the rental process took about 20 minutes, the return process was very quick.
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Gabriel Frances
Milan
2 /10 Poor
Reviewed: Friday, May 2, 2025
The service was just average. They were half an hour late compared to the reserved pickup time, and no one really cared to assist properly.
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Lucy Wyat(t)
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very professional.
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Roy Daniell
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Everything was great in all aspects!
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Tiffany Carl
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Highly satisfied
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Lester Horatio
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied
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Sigrid Luke
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very satisfied
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Ingram Matthew
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Satisfied
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Beacher Eve
Milan
8 /10 Very good
Reviewed: Friday, May 2, 2025
Overall, the vehicle was decent, but the return location entrance was hard to find. The staff service was poor. When asking for help, they mentioned it was right next door but didn't explain how to drive to the store entrance. The staff responsible for returns didn't provide assistance and asked me to scan and search on Google Maps by myself.
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Max Adam
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
The service attitude was good, and there was no forced insurance upselling during car pickup.
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Eli Nicholas
Milan
2 /10 Poor
Reviewed: Friday, May 2, 2025
The staff at the Milan location displayed clear racial discrimination. They mocked me as soon as I entered, tossed my credit card onto the table, and refused to type my Chinese address into their own Google Maps. Instead, they made me find it myself on their outdated phone. After spending a long time locating my Chinese address and showing it to them, they still doubted that my luxurious, modern home was truly my residence. Extremely poor service overall. During my 17-day road trip in Italy, I used three different car rental companies. Europcar was excellent, but Sicily by Car at Milan MXP Airport was absolutely terrible.
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Lillian Scripps
Milan
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Satisfied
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