Satisfied

The process was handled quite quickly.

Overall, the vehicle was decent, but the return location entrance was hard to find. The staff service was poor. When asking for help, they mentioned it was right next door but didn't explain how to drive to the store entrance. The staff responsible for returns didn't provide assistance and asked me to scan and search on Google Maps by myself.

The front desk staff was very friendly, but there was a half-hour delay in picking up the car. No upselling, and the pre-authorization was 200 euros.

The car was supposed to have a full tank but only had a little over half. I tried to reach them to inform them but could never get through.

Great service. Fast and easy.