It seems to be a local Italian car rental company with very high ratings. The actual service was indeed excellent. The staff checking the car during return was very enthusiastic and completed the inspection quickly, allowing customers to return the car promptly.

I saw online that some people mentioned this company aggressively promotes insurance, but luckily, I didn't experience any of that. During the entire rental process, they didn't push anything on me. I simply told them I had purchased full insurance through the platform. They even upgraded my car to a Volkswagen T-Cross. When returning the car, make sure to follow the GPS directions; otherwise, it's easy to miss the correct route. However, even if you make a wrong turn, Google Maps will guide you back in about five minutes, so there's no need to worry. There's a gas station near the return location, so refueling is convenient. Finally, when you arrive at the drop-off point and park the car in the designated spot, the staff will come over to inspect the car. After that, you'll just need to sign, and the process is done. Within about fifteen minutes, the pre-authorized deposit was returned to me. Overall, this car rental experience was fantastic!

Satisfied

Overall satisfied. They did try to upsell their insurance, but their attitude was good after I declined.

It took ages to collect the car, staff was rude and constantly try to cross sell and up sell other insurance package and car upgrade etc.

They are perfect.