CARWIZ, Zagreb Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

CARWIZ - Zagreb Airport Information, Car Rental Instructions & Policies

Address

Ulica Rudolfa Fizira 21, 10410 Velika Gorica

Telephone

+38515626599

Pick-up Instructions

The CARWIZ - Zagreb Airport car rental location is in terminal

You can walk to the counter of CARWIZ - Zagreb Airport car rental.

Starting from 10.01.2024. Carwiz Croatia desk will be inside Zagreb Airport at the terminal. Upon arrival at Zagreb airport, after security check please call us or write at: +385 (0)91 4091 000 (WhatsUp and Viber).

Drop-off Instructions

Please inquiry the staff about how to return at the time of pick up.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -21:00	07:00 -21:00	07:00 -21:00	07:00 -21:00	07:00 -21:00	07:00 -21:00	07:00 -21:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 100 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Croatia

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Czech Republic Denmark Finland France Germany United Kingdom Hungary Show More Austria Belgium Czech Republic Denmark Finland France Germany United Kingdom Hungary Iceland Italy Liechtenstein Latvia Luxembourg Lithuania Morocco Netherlands Norway Portugal The Republic of San Marino Serbia Spain Sweden Switzerland Vatican City State Greece Bulgaria Poland Romania Slovakia Montenegro Bosnia and Herzegovina Slovenia North Macedonia	EUR 80 per rental

Countries

Charges

Austria

Belgium

Czech Republic

Denmark

Finland

France

Germany

United Kingdom

Hungary

EUR 80 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Kosovo, Albania, Ukraine, Russia

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 990 for Toyota Aygo,

EUR 990 for Fiat Mobi,

EUR 990 for Ford Fiesta, Skoda Fabia, Volkswagen Polo Or Similar,

EUR 990 for Susuki Ignis Glx,

EUR 990 for Skoda Fabia Estate,

EUR 1400 for Skoda Kamiq,

EUR 1400 for Ford Focus,

EUR 1400 for Peugeot 308,

EUR 1400 for Seat Arona,

EUR 1800 for Audi A3,

EUR 1800 for A Class Matic,

EUR 1800 for Skoda Octavia,

EUR 1800 for Ford Mondeo,

EUR 1800 for Volkswagen Touran 5+2 Seats,

EUR 1800 for Kia Sportage,

EUR 1800 for Toyota RAV4,

EUR 2500 for Mg Hs,

EUR 1800 for Volkswagen Vento,

EUR 1800 for Renault Talisman,

EUR 1800 for V60 Cc,

EUR 2500 for Audi A6,

EUR 3000 for Mercedes E-class,

EUR 2000 for Opel Vivaro,

EUR 2000 for Volkswagen Multivan,

EUR 2000 for Renault Traffic,

EUR 3000 for Hiace 12 Seats,

Theft Insurance Excess differs by car model:

EUR 990 for Toyota Aygo,

EUR 990 for Fiat Mobi,

EUR 990 for Ford Fiesta, Skoda Fabia, Volkswagen Polo Or Similar,

EUR 990 for Susuki Ignis Glx,

EUR 990 for Skoda Fabia Estate,

EUR 1400 for Skoda Kamiq,

EUR 1400 for Ford Focus,

EUR 1400 for Peugeot 308,

EUR 1400 for Seat Arona,

EUR 1800 for Audi A3,

EUR 1800 for A Class Matic,

EUR 1800 for Skoda Octavia,

EUR 1800 for Ford Mondeo,

EUR 1800 for Volkswagen Touran 5+2 Seats,

EUR 1800 for Kia Sportage,

EUR 1800 for Toyota RAV4,

EUR 2500 for Mg Hs,

EUR 1800 for Volkswagen Vento,

EUR 1800 for Renault Talisman,

EUR 1800 for V60 Cc,

EUR 2500 for Audi A6,

EUR 3000 for Mercedes E-class,

EUR 2000 for Opel Vivaro,

EUR 2000 for Volkswagen Multivan,

EUR 2000 for Renault Traffic,

EUR 3000 for Hiace 12 Seats,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Zagreb Airport

Railway Stations

6.5 mi from Glavni Kolodvor

6.5 mi from Zagreb Central Station

Other Landmarks

5.9 mi from Zagreb Main Bus Station

6.2 mi from Faculty Of Agriculture

6.9 mi from Croatian State Archives In Zagreb

FIND ME A CHEAP RENTAL

Map view of CARWIZ Store Location

coordinates: 45.740516 16.07665

Guest Reviews

Total points： 7.0 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Blair Ramsden
Zagreb
2 /10 Poor
Reviewed: Tuesday, February 10, 2026
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Nicholas Yule
Zagreb
2 /10 Poor
Reviewed: Tuesday, February 10, 2026
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Beacher Eve
Zagreb
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Okay
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Mick Flower
Zagreb
8 /10 Very good
Reviewed: Tuesday, February 10, 2026
The staff explained everything clearly and provided detailed instructions.
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Sara Bartholomew
Zagreb
6 /10 Average
Reviewed: Tuesday, February 10, 2026
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Maria Felix
Zagreb
6 /10 Average
Reviewed: Tuesday, February 10, 2026
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Ronald Augustus
Zagreb
6 /10 Average
Reviewed: Tuesday, February 10, 2026
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Patricia Whitehead
Zagreb
8 /10 Very good
Reviewed: Tuesday, February 10, 2026
The car's condition was good, but the process of picking up the car was extremely slow. It took two hours before I got the car, and they insisted on waiting until our scheduled time to start the procedures.
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Guy Haywood
Zagreb
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
If you have purchased QEEQ's full insurance, definitely avoid buying local insurance. You can also refer to the vehicle inspection checklist in the pictures.
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Yedda Lucy
Zagreb
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
The overall service was good. Since I was staying in Zagreb for a layover before flying back home the next day, I opted to rent a manual car for just one day for convenience. The rental company provided a car that had not been repaired after an accident, and the right door was scraped and deformed. However, both the pick-up and drop-off processes went smoothly. Kudos to the rental staff! Driving a manual car does require practice; I stalled in the city center of Zagreb and got honked at by a taxi behind me.
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Josephine Irving
Zagreb
10 /10 Excellent
Reviewed: Tuesday, February 10, 2026
Convenient and efficient, good vehicle quality, and the staff at the counter and elsewhere were very nice.
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