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Dollar, Hilo International Airport Car Rental

Dollar 3000+ ratings, 19 reviews

Hawaii - Hawaii Island, Hawaii, United States

8.2 / 10 Very good

Best Price Car Rentals at Hilo Airport(ITO)

Last updated on: November 6, 2025

Dollar - Hilo International Airport Information, Car Rental Instructions & Policies

Address

1 GENERAL LYMAN FIELD,HILO,HI,96720,US

Telephone

+18664342226

Pick-up Instructions

The Dollar - Hilo International Airport car rental location is in terminal

You can walk to the counter of Dollar - Hilo International Airport car rental.

The counter of the car rental company is opposite to the exit of the airport, and it is possible to walk to the store following the "Car Rental" sign.

Drop-off Instructions

Please follow the "Rental Car Return" signs to designated parking lot and drop off your car. Then, you can walk back to airport.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:30 -21:30
06:30 -21:30
06:30 -21:30
06:30 -21:30
06:30 -21:30
06:30 -21:30
06:30 -21:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 999/day
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 13.5/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).
USD 13.99/day
capped at USD 98
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 13.99/day
capped at USD 98
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
USD 13.99/day
capped at USD 98

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada
The renter must have a valid driver's license and rental record to cross the border into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Theft Insurance Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from Hilo Airport

65.3 mi from Kona Airport

FIND ME A CHEAP RENTAL
Map view of Dollar Store Location
coordinates: 19.714353 -155.039617

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Dollar-Hilo International Airport-32093-store The Rental Desk
Guest Reviews

Total points： 8.2 / 10 Very good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Rupert Sophy

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Convenient, fast, good vehicle condition
    Read More >

  • Rudolf Sophia

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Good
    Read More >

  • Denise Robin

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Edith Henry

    Hawaii - Hawaii Island

    2 /10 Poor

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Cornelius Gill

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    The man was quiet but very genuine!
    Read More >

  • Godfery Wheatley

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Page Rhys

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    I am very satisfied with the overall service.
    Read More >

  • Yvette Haydn

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Marico Sheridan

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    It was alright. Initially got a white Nissan with around 30,000 miles on it. After a week, the undercarriage cover screws came loose, so I went to the dealership to exchange the car. They gave me a similar model but in dark gray. They processed the full insurance I had taken out, probably to avoid their staff being held accountable. I didn't pay anything extra, and they weren't responsible for any damage. They didn't upgrade my car, but maybe there were no luxury models available at the time. I didn't mind. Returned the car after five days without any issues.
    Read More >

  • Doreen Barrie

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Good
    Read More >

  • Ingram Matthew

    Hawaii - Hawaii Island

    2 /10 Poor

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Egbert Eve

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    The waiting time was very short.
    Read More >

  • Cecilia Arnold

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    The process was very fast and satisfying. You need to inspect the car yourself, mark any scratches on paper, and give it to the front desk. The rental period starts from the time you receive the keys. When returning the car, you need to check the fuel level and mileage.
    Read More >

  • Beverly Locke

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Satisfied
    Read More >

  • Malcolm Rutherford

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Professional and considerate of customer needs.
    Read More >

  • Gerald Gray

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    The service was excellent, no unnecessary upselling, and the deposit process was straightforward.
    Read More >

  • Randolph Titus

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Excellent
    Read More >

  • Zona Sheridan

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    It's alright.
    Read More >

  • Jo Bessie

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Audrey Turner

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    When I arrived, there were no flights landing, so it wasn't crowded and I quickly got the car.
    Read More >

  • Mortimer Adams

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    Thank you very much.
    Read More >

  • Carol Hamlet

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Extremely satisfied
    Read More >

  • Emma Craigie

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very good, they provided a new car.
    Read More >

  • Norma Gibbon

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    Unable to select Kia Soul as an option.
    Read More >

  • Martha Orlando

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    Easy to find and pretty fast. The car is good. However, there's one concern: I don't know when the deposit will be refunded.
    Read More >

More Car Rental Brands at Hilo Airport

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What's the address of the rental location?

1 GENERAL LYMAN FIELD,HILO,HI,96720,US

What is the Telephone Number?

+18664342226

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Dollar - Hilo International Airport car rental location is in terminal

You can walk to the counter of Dollar - Hilo International Airport car rental.

The counter of the car rental company is opposite to the exit of the airport, and it is possible to walk to the store following the "Car Rental" sign.

How to Return to the Store, Car Park or Key Box & After Hours Return Instructions?

Please follow the "Rental Car Return" signs to designated parking lot and drop off your car. Then, you can walk back to airport.

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

20 - 99 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

  • For local renters, you need to bring:

    Full driver's license issued in United States

Additional Extras

  • GPS rental USD 999/day

    Provided by the local stores. Usually, interface and voice are of the local language.

  • Additional driver USD 13.5/day

    Note that all drivers must provide their valid documentation.

  • Infant car seat rental USD 13.99/day

    capped at USD 98

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

  • Child car seat rental USD 13.99/day

    capped at USD 98

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental USD 13.99/day

    capped at USD 98

    Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.3 mi from Hilo Airport

    65.3 mi from Kona Airport

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