Alamo, Hilo International Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Honda Civic
Compact
US$45.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Volkswagen Jetta
Compact
US$45.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Nissan Versa
Compact
US$46.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Toyota Corolla
Compact
US$46.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Hyundai Elantra
Compact
US$46.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Kia Rio
Economy
US$46.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Mitsubishi Mirage
Mini
US$46.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
- Chevrolet Malibu
  US$47.00/day
- Nissan Altima
  US$47.00/day
- Toyota Camry
  US$47.00/day
Show other 35
Fold up
- Alamo Hilo Airport(ITO) Nissan Rogue Rental
  US$51.00/day
- Alamo Hilo Airport(ITO) Toyota RAV4 Rental
  US$51.00/day
- Alamo Hilo Airport(ITO) Honda CR-V Rental
  US$51.00/day
- Alamo Hilo Airport(ITO) Jeep Renegade Rental
  US$52.00/day
- Alamo Hilo Airport(ITO) Hyundai Kona Rental
  US$52.00/day
- Alamo Hilo Airport(ITO) Nissan Kicks Rental
  US$52.00/day
- Alamo Hilo Airport(ITO) Chevrolet Equinox Rental
  US$53.00/day
- Alamo Hilo Airport(ITO) Hyundai Santa Fe Rental
  US$53.00/day
- Alamo Hilo Airport(ITO) Jeep Wrangler Rental
  US$55.00/day
- Alamo Hilo Airport(ITO) Jeep Wrangler Unlimited Rental
  US$58.00/day
- Alamo Hilo Airport(ITO) Chrysler Pacifica Rental
  US$58.00/day
- Alamo Hilo Airport(ITO) Chevrolet Tahoe Rental
  US$64.00/day

Alamo - Hilo International Airport Information, Car Rental Instructions & Policies

Address

2350 KEKUANAOA ST, HILO, HI, 96720, US

Telephone

+18449130734

Pick-up Instructions

The Alamo - Hilo International Airport car rental location is in terminal

You can walk to the counter of Alamo - Hilo International Airport car rental.

Follow the signs to baggage claim, exit airport terminal to the car rental area. Please proceed to the Alamo counter to obtain your rental agreement and vehicle keys.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:30 -22:00	06:30 -22:00	06:30 -22:00	06:30 -22:00	06:30 -22:00	06:30 -22:00	06:30 -22:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	USD 400	10-30
Tesla 3 Carnival 6 Seater Jeep Grand Wagoneer L Chevrolet Corvette Maserati Ghibli Lucid Air Mercedes-benz Gla 250 Or Similar Rivian R1s Audi Q8 Automatico Porsche Boxster Maserati Quattroporte, Mercedes Benz S-class Range Rover Mercedes Benz Sprinter Van Pack up ^	USD 850	10-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, Discover, AMEX

UnionPay is not accepted.

Debit card accepted: Visa, Master, AMEX

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada

Vehicles rented in the United States can be driven into Canada, with the exception of 12 or 15 passenger vans,cargo van，SUV,luxury,Premium, Specialty cars.All vehicle must be returned to the United States unless Renter has pre-arranged with Provider to drop the vehicle off at one of Provider’s approved locations in Canada whereby a transborder fee may apply. Please reach to the renting location directly for details on cross-border restrictions. Rentals originating at any Alaska location are not eligible to be driven outside of Alaska. If you have any questions about this policy, please ask the renting branch.

Not allowed:

Taking rental cars to following countries is not allowed:
Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 200-300 for other car models.

USD 0 for Toyota Sienna,

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from Hilo Airport

65.3 mi from Kona Airport

CHECK RATES

Map view of Alamo Store Location

coordinates: 19.7147 -155.03948

Location Images

Alamo-Hilo International Airport-19642-store

The Rental Desk

Guest Reviews

Total points： 8.9 / 10 Very good

Vehicle condition: 0.2
Vehicle cleanliness: 0.2
Spaciousness: 0.2
Counter staff: 0.2
Pick-up location: 0.2
Drop-off location: 0.2
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Anonymous
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Monday, June 1, 2026
Fantastic car rental company—they even gave us two cars to choose from.
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Jerome Stephen
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Sunday, October 26, 2025
Alamo was the first rental service after leaving the airport, making car pickup straightforward and convenient. The drop-off was at the same location. We opted for a full-tank fuel policy. The Wrangler felt a bit stiff but comes with four-wheel drive, perfect for exploring the Big Island. The reverse camera has guiding lines but requires manual setup.
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Cecil Cronin
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Thursday, July 3, 2025
Simple and efficient, no unnecessary delays.
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Bradley Jefferson
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Thursday, July 3, 2025
I originally thought I would get a Rubicon, but it turned out to be a white Sahara. The car was in great condition, although the interior was a bit dirty. There were two staff members—one was a chubby woman who seemed unfriendly based on her facial expression, so we approached the young man instead. He didn't try to upsell insurance and even helped us with our luggage after completing the paperwork. He was incredibly kind, so we tipped him to show our appreciation. Of course, tipping is not usually required when picking up a car, but this gentleman truly went above and beyond.
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Brian Clara
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Saturday, June 28, 2025
Satisfactory
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Gary Tom
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Tuesday, February 11, 2025
Pickup process was very quick.
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Adam Bloomfield
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Friday, February 7, 2025
Excellent service.
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Scott Tate
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Tuesday, January 14, 2025
The car rental service at Hiroshima Airport was excellent.
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Xenia Browne
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Wednesday, November 20, 2024
Excellent, will only choose Alamo in the future.
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Blake Morton
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Saturday, August 17, 2024
Very good
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Andy Carmen
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Sunday, July 28, 2024
Great
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Booth Whittier
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Sunday, July 21, 2024
Pretty good
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Hugo Bridges
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Sunday, June 16, 2024
Very satisfied! The person at the counter was a female trainee who wasn't familiar with the business or the vehicle. She gave me an old 2019 Chevrolet Tahoe, and the trunk couldn't fit my stuff. I went back to the counter and chatted with another experienced white male staff member. He apologized for giving me such an old car and upgraded me to a brand-new 2024 Jeep Grand Wagoneer! It’s 5.75 meters long, similar to a Chevrolet Suburban. It easily fit three 24-inch suitcases, a 22-inch suitcase, two carry-ons, and a bunch of backpacks.
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Claude Peter
Hawaii - Hawaii Island
8 /10 Very good
Reviewed: Saturday, February 24, 2024
I am satisfied. The pickup was very quick. I bought full insurance and they didn't push any additional sales. They provided the Jeep Wrangler 4WD as I reserved, even the grey color was the same, haha.
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Cliff McCarthy
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Sunday, February 18, 2024
Very good
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Humphrey Birrell
Hawaii - Hawaii Island
8 /10 Very good
Reviewed: Monday, December 5, 2022
Not bad
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Lynn John
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Sunday, October 13, 2019
No upselling, quick paperwork process, and the staff was extremely nice and welcoming. They upgraded our car for free!
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Beatrice Daisy
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Saturday, June 15, 2019
Pretty good, their English was understandable and the service was prompt.
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J.Furukawa
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Saturday, May 18, 2019
カウンタースタッフはとても迅速に対応してくれました。アラモだけすごく混んでいたせいか、準備できる車を出してくれて、コンパクトを頼んでいたのに、カバンのサイズを見て大きめの車を出してくれた。とてもグレードのいい車で、最高だった。旅行前に聞きたいことがあり、何度も連絡したが、電話は出てくれなかった。返却はフルカバーだったからか、簡単なチェックで終わり、スムーズだった。
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Renee Adolph
Hawaii - Hawaii Island
6 /10 Average
Reviewed: Friday, May 10, 2019
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Duncan Leacock
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Thursday, April 4, 2019
Got the return date wrong in the system, but the company extended the rental by a day and refunded the extra cost after contacting customer service. Grateful for their understanding and considerate service. Felt very secure using their service.
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Liz Louise
Hawaii - Hawaii Island
6 /10 Average
Reviewed: Thursday, February 21, 2019
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Xenia Browne
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Thursday, January 10, 2019
The rental location is right near the airport, less than a five-minute walk. We went the wrong way and wasted a bit of time, but luckily it was late, so there weren’t many people, and there was no need to queue. When picking up the car, the domestic rental company repeatedly reminded us to check if the American company added insurance. I specifically checked, and the company was very straightforward. They saw I had bought insurance domestically and did not try to sell any additional insurance. Returning the car was also convenient. We returned it at a different location, and it was hassle-free—just needed a receipt from the rental office. Fortunately, we kept ours. Moreover, this company didn’t require a deposit. The previous company required a $100 deposit to cover potential violations or damages. Maybe it was because we had comprehensive insurance this time. They mentioned that even minor scrapes would be handled by the insurance company, so there's no need to worry at all.
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Jacob Jennings
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Thursday, September 20, 2018
Waited in line for 30 minutes
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Moses Mark
Hawaii - Hawaii Island
8 /10 Very good
Reviewed: Monday, May 7, 2018
The rental counter was right outside the airport, very close.
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Tina Judd
Hawaii - Hawaii Island
6 /10 Average
Reviewed: Thursday, April 19, 2018
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Daniel Alfred
Hawaii - Hawaii Island
8 /10 Very good
Reviewed: Thursday, February 22, 2018
The car rental company is right across from the airport exit, separated by only one lane, making it very convenient to find.
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Dominic Palmer
Hawaii - Hawaii Island
8 /10 Very good
Reviewed: Monday, December 18, 2017
The car was very new, but you might not get the exact model you initially wanted. Usually, you have to pay for an upgrade. However, the upgraded car will exceed your expectations.
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Abel Pulitzer
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Saturday, June 17, 2017
I've rented a few times from Alamo already, and both the pickup and return process have been very quick and smooth.
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Burton Dewar
Hawaii - Hawaii Island
4 /10 Average
Reviewed: Sunday, March 12, 2017
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Florence Tennyson
Hawaii - Hawaii Island
8 /10 Very good
Reviewed: Monday, February 20, 2017
The pick-up and drop-off locations were not as stated on the booking form.
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Elizabeth Longfellow
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Saturday, December 17, 2016
The car is new and the service is excellent.
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Eli Buck
Hawaii - Hawaii Island
2 /10 Poor
Reviewed: Monday, December 12, 2016
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Yvonne Carllyle
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Friday, August 12, 2016
Rental and return process was very efficient. Great value for money and very friendly service.
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Belinda Alsop(p)
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Wednesday, October 21, 2015
Excellent service
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Regan Child
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Wednesday, September 9, 2015
Big car rental company, great service, received a brand new car!
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Dylan Aldridge
Hawaii - Hawaii Island
8 /10 Very good
Reviewed: Sunday, July 27, 2014
The service attitude and car condition were good. However, the GPS had low battery and was set to Japanese, so I had to go back to the staff to reset it, which took some time and caused me to arrive at the hotel late.
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Drew Berkeley
Hawaii - Hawaii Island
10 /10 Excellent
Reviewed: Thursday, April 10, 2014
Excellent service
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