Alamo, Paris Charles De Gaulle Airport Car Rental

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Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Paris Charles De Gaulle Airport Information, Car Rental Instructions & Policies

Address

PARIS CH DE GAULLE APT T1 T2, ROISSY APT BP 332 CEDEX CDG, ROISSY, J, 95716, FR

Telephone

+33148626581

Pick-up Instructions

The Alamo - Paris Charles De Gaulle Airport car rental location is in terminal

You can walk to the counter of Alamo - Paris Charles De Gaulle Airport car rental.

Our counters are situated at Terminal 2E/F and Terminal 1. For Terminal 2E/F: When you arrive from Terminal 2E/F/G or by TGV, please follow the signs to find Terminal 2E/F until rental area "location de voitures". The counter is situated outside the terminal building. For Terminal 1, exit your flight via the baggage reclaim and you will find our counter to the right. Please note if your reservation is for a minibus (9 seater), you will need to collect this from Terminal 2E/F due to height restrictions.

Drop-off Instructions

Please return to the rental car park between T2 E/F terminal buildings. Google map link: https://maps.app.goo.gl/Ba2VcLx8NpxGKJBb6

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 70 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Opel Movano-e, Fiat Ducato, Opel Mokka X Aut. Or Similar, Skoda Octavia, Citroen Berlingo, Mg Ehs Hybrid, Mg Hs, Volkswagen T-roc, Mercedes-benz Evito, Opel Vivaro, Citroen C4 Picasso, Citroen C4 Picasso, Peugeot 5008, Peugeot 5008, Peugeot 508, Volkswagen Passat, Mercedes-benz Eqb, Mitsubishi Outlander, Kodiaq 4x4 At, Skoda Karoq, Maxus Edeliver 9 Elektro-transporter, Mercedes Vito L1h1 5m³ O Similar, Skoda Octavia Sw Aut., Skoda Superb Kombi

The following models require 7 year's of license holding time: Bmw 1 Series, Bmw 1 Series, Ds Ds3, Bmw Ix3, Vw Caravelle, Ssanyong Rodius, Ford Custom Kombi, Toyota Proace Combi 9p, Bmw Ix1, Peugeot 5008

The following models require 10 year's of license holding time: Toyota Rav4 Le, Bmw 5 Series, Ford Luton Van With Tail-lift, Mercedes E220, Peugeot 508, Bmw X1, Audi A5 4x4 Convertible Gps, Mercedes E250 Convertible, Bmw X5 Xdrive *model Guaranteed*

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in France

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Denmark Liechtenstein Luxembourg Austria Germany Italy Norway Monaco Belgium Show More Denmark Liechtenstein Luxembourg Austria Germany Italy Norway Monaco Belgium Sweden Switzerland Finland United Kingdom Netherlands Portugal Spain Andorra The Republic of San Marino	EUR 55 per rental

If you rent a car on the island of Corsica, you are not allowed to drive it outside Corsica.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1500-3500 for other car models.

EUR 1500 for Renault Sandero,Kia Picanto,

EUR 3500 for Peugeot 5008,

EUR 1500 for Kia Picanto,

EUR 1700 for Volkswagen Golf,Volkswagen Golf,Vauxhall Mokka,Kia Niro,Suzuki Vitara,Nissan Juke,Seat Leon St,Renault Megane,Opel Astra,Fiat 500,Citroen E-c3,Toyota Yaris,Renault Sandero,Cronos,Opel Mokka X Aut. Or Similar,Skoda Octavia,Citroen C4 Picasso,Peugeot 5008,Kia Picanto,Mystery Car,

EUR 2500 for Vw Caravelle,Ssanyong Rodius,Citroen Berlingo,Mg Ehs Hybrid,Mg Hs,Volkswagen T-roc,Citroen C4 Picasso,Peugeot 5008,Peugeot 508,Volkswagen Passat,Mercedes-benz Eqb,Mitsubishi Outlander,Kodiaq 4x4 At,Skoda Karoq,Skoda Octavia Sw Aut.,Skoda Superb Kombi,Ford Transit,

EUR 3500 for Bmw 1 Series,Bmw 1 Series,Ds Ds3,Skoda Octavia,Ford Focus,Bmw Ix3,Bmw 5 Series,Mercedes E220,Peugeot 508,Bmw Ix1,Bmw X1,Audi A5 4x4 Convertible Gps,Mercedes E250 Convertible,Bmw X5 Xdrive *model Guaranteed*,

EUR 1700 for Volkswagen Golf,Volkswagen Golf,Nissan Juke,Seat Leon St,Renault Megane,Opel Astra,Fiat 500,Citroen E-c3,Toyota Yaris,Renault Sandero,Cronos,Kia Picanto,

EUR 2500 for Vw Caravelle,Ssanyong Rodius,Citroen Berlingo,Mg Ehs Hybrid,Mg Hs,Volkswagen T-roc,Citroen C4 Picasso,Peugeot 5008,Peugeot 5008,Peugeot 508,Volkswagen Passat,Mercedes-benz Eqb,Mitsubishi Outlander,Kodiaq 4x4 At,Skoda Karoq,Skoda Octavia Sw Aut.,Skoda Superb Kombi,Ford Transit,

EUR 2000 for Vauxhall Mokka,Kia Niro,Suzuki Vitara,Opel Mokka X Aut. Or Similar,Skoda Octavia,Citroen C4 Picasso,

EUR 3500 for Bmw 1 Series,Bmw 1 Series,Ds Ds3,Bmw Ix3,Toyota Rav4 Le,Bmw 5 Series,Ford Custom Kombi,Toyota Proace Combi 9p,Mercedes E220,Peugeot 508,Bmw Ix1,Bmw X1,Audi A5 4x4 Convertible Gps,Mercedes E250 Convertible,Peugeot 5008,Bmw X5 Xdrive *model Guaranteed*,

EUR 1500 for Nissan Townstar Cargo Van (3m3),Fiat Doblo Cargo 3.5m³ O Similar,Renault Clio Societe,Mystery Car,

Theft Insurance Excess differs by car model:

EUR 1500 for Renault Sandero,Kia Picanto,

EUR 3500 for Peugeot 5008,

EUR 1500-3500 for other car models.

EUR 1700 for Volkswagen Golf,Volkswagen Golf,Nissan Juke,Seat Leon St,Renault Megane,Opel Astra,Fiat 500,Citroen E-c3,Toyota Yaris,Renault Sandero,Cronos,Kia Picanto,

EUR 2000 for Vauxhall Mokka,Kia Niro,Suzuki Vitara,Opel Mokka X Aut. Or Similar,Skoda Octavia,Citroen C4 Picasso,

EUR 1500 for Nissan Townstar Cargo Van (3m3),Fiat Doblo Cargo 3.5m³ O Similar,Renault Clio Societe,Mystery Car,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Paris Charles de Gaulle Airport

6.1 mi from Paris-Le Bourget Airport

21.3 mi from Paris Orly Airport South

Railway Stations

12.5 mi from Gare du Nord

12.6 mi from Gare de l\'Est

13.7 mi from Gare Saint Lazare

Hotels

12.1 mi from Hipotel Paris Gare du Nord Merryl

12.8 mi from Aparthotel Adagio Paris Montmartre

13.3 mi from Sweet Inn Apartments- Galeries Lafayette Saint Lazare

Other Landmarks

13.7 mi from Fontaine Stravinsky

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 49.00947 2.54885

Location Images

Alamo-Paris Charles De Gaulle Airport-45630-store

The Rental Desk

Guest Reviews

Total points： 8.3 / 10 Very good

Vehicle condition: 1.3
Vehicle cleanliness: 1.3
Spaciousness: 1.5
Counter staff: 1.3
Pick-up location: 1.3
Drop-off location: 1.2
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

rj***@gmail.com
Paris
8.2 /10 Very good
Reviewed: Sunday, November 9, 2025
Like: We did not get the mercedes and got an older infinity. It was fine eventually and the car performed well
Dislike: Car had a high mileage
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Anonymous
Paris
3.7 /10 Poor
Reviewed: Sunday, November 9, 2025
will never book with them
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Rockinrodders
Paris
8 /10 Very good
Reviewed: Sunday, November 9, 2025
We arrived at the rental station after a late flight with the family and young kids. There was only one staff member and 2 other customers joined the line with us. But the guy was chatting up the two female friends that had come to visit him at work for over 20 minutes whilst ignoring us and other customers. Eventually a colleague arrived and was able to serve the customers. When it was our turn they tried to give us a 5 seater despite us booking a 7 seater as there was 6 of us. The guy had given a free upgrade to a group of 4 girls in front of us and given away the last 7 seater. So they had to then arrange to get one delivered from a different depot. The lady serving was helpful but the whole process was slow and unacceptable given that it was late and pretty quiet.
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A.Gallwey
Paris
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
staff at Alamo where extremely pleasant and friendly and very helpful
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K.Lteif
Paris
8.3 /10 Very good
Reviewed: Sunday, November 9, 2025
I would recommend Alamo for sure!!
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M.Weidemann
Paris
2.7 /10 Poor
Reviewed: Sunday, November 9, 2025
I got my car too late, uncleaned and with plenty off damages. When I complained I was told that I was too late and that my car was given to other customers. When I called to extend my stay, I was promised a call back which I never got. So far I’m still missing my security payment of 250 Euros which I’m afraid they will try to keep as the car purportedly had new damages upon return and a missing luggage cover. By far one of my worst rental experiences and I travel a lot! Please fix this and make sure I get my deposit back.
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TYK
Paris
6.7 /10 Average
Reviewed: Sunday, November 9, 2025
Picked up the car from CDG airport without problem. Tested fine except noisy wheel and braking. 1 hour into the journey, problem of the braking system got worse. Called the technical support and offered 2 options: car tow without replacement or drive back to the airport for a swap. We chose to drive back with slowly to the airport to avoid accident. Countered already closed after midnight. Rented hotel room at the airport at our own cost and got the car replaced the next day. The staffs said the car was checked and certified before handed over to us and will do another round of testing and will give us the report.
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B.Tan
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
good car good service
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K. Boehme
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very friendly staff
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Muda
Paris
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy pick up although there were nobody at the counter. Was told that there are at the car pickup area so there I went. Paperwork is fast and had to wait 15 mins for car to arrive and it's fine for me. Car is in good condition and everything explained in detailed. Car drop off is smooth within less than few minutes. Overall good experience with Alamo.
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barry
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Helpful counter staff, quick service
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Elie
Paris
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
alamo service was great eventhough we waited an hour and a half for the car
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Song Teck Chua
Paris
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
I need a damage report for the claim that they currently put on me for 2500 Euro. I had an incidence where the right front Tyre was flat prior to me returning the car. The recovery number which I called, I have hard time trying to communicated for language barrier.
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Alfred Tout
Paris
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Other than the difficulty in finding the counter, everything else was quite satisfactory. The car was new and communication was smooth. It would be helpful if QEEQ could inform in advance about the counter-sharing company to avoid inconvenience.
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Alexander Truman
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service, quick processing, free upgrade. Originally booked a seven-seater manual, got a Ford seven-seater automatic. Return was quick, deposit of 250 euros refunded immediately.
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Marsh Carey
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Rented the car at CDG Airport T2 and returned it at T1. I booked a station wagon but received a Citroën C4 instead. It accommodated four people, three 22-inch suitcases, one 20-inch suitcase, and some soft bags, with no room to spare. The trunk seemed smaller compared to the Opel station wagon I rented before, which could fit four 20-inch suitcases and one 22-inch suitcase. The Citroën C4 had a 1.6T turbo engine, was fuel-efficient and performed well. The car came with GPS and was almost new with less than 4,000 kilometers on it. At return, the customer service agent thoroughly inspected the car with a flashlight, which was the first time I encountered such diligence in my years of self-driving. The contract stated to return the car with a full tank, but I got it with three-quarters of a tank. When returning, I filled the tank and drove another 40 kilometers, essentially returning it full. It is important to take pictures and clearly communicate with the staff during pick-up and drop-off to avoid any misunderstandings about the fuel level.
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Yetta Vogt
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was excellent. Although there were some minor hiccups when picking up the car, the staff remained patient and resolved the issues. There was no crowding as there weren't many people picking up cars that day.
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Anna Zechariah
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great attitude
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Herman Milne
Paris
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Evelyn Gallacher
Paris
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Nelson Jerry
Paris
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Jo Bessie
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great, very enthusiastic. We arrived early in the morning by plane, and there were very few rental companies open at that time, so other customers from different rental companies came here to ask questions. They answered enthusiastically. There are three companies sharing one counter in a small workspace, but they are all friendly and helpful. Props! The workspace seems to belong to Enterprise! The people at Alamo were also very friendly, but I never received a contract. Not sure if it was because they didn't have my email in the system or if the staff weren't familiar with the system. The staff used a Pad to operate and said I would receive an email later, but I didn't! When returning the car, there was a small scratch, and they charged me 1000 euros. Still said I needed to wait for an email, but I didn't dare to, so I waited there until another person helped me. I think it was someone from Enterprise who finally gave me a paper receipt.
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Malcolm Rutherford
Paris
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Lawrence Christie
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service attitude of the car rental company was quite good, and QEEQ customer service intervened very promptly. Initially, we went to Terminal 1 to find the car rental company, but we were informed by the staff that all car rental companies at Terminal 1 were closed. However, the pickup address on the slip was not updated to Terminal 2, which wasted nearly an hour. Fortunately, the subsequent pickup process was smooth. We booked a Citroen C3, but the store upgraded us for free to a Peugeot 2008 SUV with less than 30k mileage.
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Cecilia Arnold
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied with the service overall. The car we reserved was at another terminal, so we had to wait a bit, but the process was quick.
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Verna Howard
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Xanthe Service
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Be aware that the store might try to sell additional insurance.
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Page Kitty
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car rental company has very good service.
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Yedda Murray
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Professional service.
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Ella Baldwin
Paris
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Wanda Copperfield
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was excellent, no upselling, completely autonomous.
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Solomon
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Friendly service, returning the electric car doesn't require a full charge.
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Ryan Theresa
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The rental service quality is excellent, no upselling. Since the small car we booked was unavailable, they upgraded us for free. The car was in good condition, full tank on pickup and return, quick drop-off process, and deposit was refunded immediately.
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Hazel Cook
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car rental company is very good. Pickup and return were smooth.
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Virginia Alerander
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good
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Ben Emily
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Initially, I received the reserved Peugeot 508, which was brand new with less than 1000 kilometers. Unfortunately, the air conditioning broke down after a day. Luckily, I was in Paris, so I went to the airport to exchange the car and was given a Ford KUGA hybrid with 8000 kilometers. It had more space and was fuel-efficient. When picking up the car, they only asked about insurance and explained how to claim it with the insurance I bought from QEEQ. There was no further upselling, and the service attitude was excellent.
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Hannah Laurie
Paris
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Satisfied
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Lambert Jennings
Paris
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Lawrence Christie
Paris
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Cedric Flynn
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
A brand-new car with 7,000 km was provided, and the return process was simple—just a quick inspection. The deposit was refunded the next day. Overall, French drivers are very rule-abiding, so as long as your skills are above average and you don't speed, there's no need to buy additional insurance!
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George Anthony
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient and quick, very satisfied.
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Raymond Moulton
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied, renewing the rental and returning the car were both very convenient.
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Morgan Tony
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I just asked if additional insurance was needed, they said no, and I got the car smoothly.
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Lawrence Christie
Paris
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Todd Southey
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It's okay.
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Broderick Lambert
Paris
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Coral Edward
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Picking up the car was very convenient. The reserved XC60 was unavailable and required a transfer, but the front desk staff asked me if I would like a free upgrade to a BMW 4 Series.
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Grover Gabriel
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service attitude was excellent, warm, and attentive.
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Aries Becky
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was excellent, and both pick-up and drop-off were very quick.
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Elijah Belloc
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff had a good attitude. There were many people queuing on the pickup day, and they gave a small discount.
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Vic Ezekiel
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied, have rented from this company many times.
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Lawrence Christie
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car provided surpassed expectations. Initially, I booked an XC60, but they gave me an XC90 instead, which was a pleasant surprise. If there's anything to complain about, it's that the car is too large and not easy to park.
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Fitch Euphemia
Paris
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Good service attitude, but the return location is hard to find.
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Glenn Morse
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Norma Gibbon
Paris
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Abner Timothy
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service
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Burke Jacob
Paris
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Easy to find the pickup location and the process was quick without excessive upselling.
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Berton Harold
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I am very satisfied with the car rental company's service, especially Sarah's reception and assistance, which brought many pleasant surprises to the trip.
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Stanford Garcia
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied. At the time, there was no XC60, so they upgraded us to an XC90 for free. It was fantastic!
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Nicole Macadam
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Phil Adela
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Highly satisfied
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Letitia Taylor
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Martina Beck
Paris
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall, it's fairly satisfactory.
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Hobart Gilbert
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied!
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Arvin Ben
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was excellent! They even upgraded the car model.
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Ethel Conan
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service is very enthusiastic!
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Walter Davy
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service!
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Lucy Wyat(t)
Paris
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Lena Bryce
Paris
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Yale Valentine
Paris
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Jo Bessie
Paris
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Fairly reliable. Initially booked an automatic, but had to wait and ended up switching to a manual, which was a bit challenging.
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Dana Haywood
Paris
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Evan Morley
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff was enthusiastic and acknowledged QEEQ insurance. Electronic contracts were available, the vehicle was in good condition, and the deposit was released within one hour after returning the car. The KONA is a hybrid vehicle, achieving 25 kilometers per liter of fuel, with fuel consumption in the city being lower than on highways.
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Abel Pulitzer
Paris
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service
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Jessica MacArthur
Paris
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car rental staff were very friendly and helpful. When picking up the car, I didn’t like the reserved yellow-colored vehicle, so they immediately switched it to a Renault Captur. At drop-off, I informed the staff that the car wasn’t cleaned at pickup and that the drop-off location had been changed without prior notice. The staff quickly deducted 50 euros from the rental cost, which was very considerate. Additionally, regarding the absence of an environmental sticker on the car, we had to delay our journey to contact the rental company and QEEQ. The rental company provided no response, and QEEQ claimed they were reaching out to the rental company. The long communication process did not yield a definitive answer. The staff at the drop-off location clearly stated that rental cars in France no longer require an environmental sticker. Surprisingly, QEEQ also lacked this information.
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Cathy Dobbin
Paris
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Returning a car at Paris North Station is quite troublesome and the process is somewhat inefficient. Other aspects are fine, but the tire pressure was low and the car wasn't very clean inside.
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