Europcar, Brisbane Airport Car Rental

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Brisbane Airport Information, Car Rental Instructions & Policies

Address

TERMINAL BUILDING, BRISBANE AIRPORT, 4007, BRISBANE, QUEENSLAND, AUSTRALIA

Telephone

+61738748150

Pick-up Instructions

The Europcar - Brisbane Airport car rental location is in terminal

You can walk to the counter of Europcar - Brisbane Airport car rental.

Domestic Arrivals: Europcar has two counters located within the Domestic Terminal (Qantas & Virgin Arrivals) and are located opposite the baggage carousels. If these counters are unattended, please proceed to the main Europcar booth which is located in the car park directly opposite the terminal by crossing the Skybridge and then taking the lifts located at the far end to 'Level 1, Car Rentals'.The Europcar booth is located at the far end of the car park, accessible by the pedestrian walkway. International Arrivals: The Europcar counter is located in the Arrivals Hall on Level 2 within the International Terminal.

Drop-off Instructions

Domestic Returns: Follow signs to Domestic Airport, then follow ‘Rental Cars’ lane markings and signage (This is in black with White writing on the road and on overhead signs on the way into the domestic terminal). Guests must use the entrance. to the car park signed for car rentals and continue to Europcar. at the far end of the car park. When entering, use the first entry. lane and park the vehicle in the section marked ‘Returns’ on the left after the building. International Returns: Follow signs to the International Terminal, then follow ‘Rental Cars’ lane markings and overhead signage. Europcar is the final company in the section. Guests must park. the vehicle and return keys to Level 2 ‘Arrivals’ to staff or into dropbox located on the right-hand side of the desk.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 27.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island, Mornington Peninsula

The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete. Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: • Kangaroo Island • Stradbroke Island • Magnetic Island • Bribie Island • Phillip Island • Bruny Island

Must-not:

Taking rental cars to the Australian islands that are not listed in Conditional is not allowed.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Brisbane Airport

Railway Stations

1.3 mi from International Terminal Railway Station

8 mi from Central Station

Hotels

0.2 mi from Pullman Brisbane Airport

0.2 mi from ibis Brisbane Airport Hotel

2.9 mi from Comfort Inn & Suites Northgate Airport

Other Landmarks

9 mi from Sky Needle

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: -27.3855 153.1188

Location Images

Europcar-Brisbane Airport-6785-telegraph

The Sign

The Rental Desk

Guest Reviews

Total points： 8.1 / 10 Very good

Vehicle condition: 5.3
Vehicle cleanliness: 4.8
Spaciousness: 5.0
Counter staff: 5.0
Pick-up location: 4.6
Drop-off location: 4.7
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

H.Yong
Brisbane
9.6 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: The vehicle was as good as new
Dislike: Nil
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R.Ballestra
Brisbane
9.6 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Good servic
Dislike: Nothing
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J.Frankham
Brisbane
9.6 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Very Enjoyable with a New Car
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Simon Neo
Brisbane
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: I rented cars from Europcar in both Melbourne and Brisbane, and their vehicles were in good condition.
Dislike: For Europcar, they could consider providing a summary of information about the nearest petrol stations to Europcar car return locations. It would provide drivers an ease of mind when returning the vehicles in full petrol tank. In addition, Europcar could consider pasting a decal on the windscreen that provide information on the type of petrol (RON91,95,98) to refill, as well as helpline contact number (24 hours) to call in case of emergency. As for EasyRentCars, maybe you could consider having a points reward system so that customers will always use your system and services. It could be free upgrade of vehicle, extra days drive, waiver of baby seat fees etc. If possible, it would be great to tie up with other online platform such as Hotel.com or booking.com, so that if we book a vehicle through them or hotel through EasyRentCars, customers could enjoy better rates. Just some feedbacks to stay ahead of competitions.
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J.Darcey
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Free upgraded to a new luxury BMW SUV, staff friendly and professional with no hard sell for extras.
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W.McKelleher
Brisbane
8.8 /10 Very good
Reviewed: Sunday, November 9, 2025
Like: We were upgraded to a better vehicle.
Dislike: very little explanation on how to use the car. Since we were not familiar, it took some time to become acquainted.
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I.Pasca
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Service
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C.Scott
Brisbane
8.2 /10 Very good
Reviewed: Sunday, November 9, 2025
Dislike: Info from Easyrent not clear about passing on the rental to Europcar. Made it confusing when picking up car.
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A.gibson
Brisbane
9.8 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Got a 1.4lt turbo Golf automatic. A great little car, solid feel on the road and not bad economy.
Dislike: Nothing. Quite happy with the rental.
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J.Wise
Brisbane
8.2 /10 Very good
Reviewed: Sunday, November 9, 2025
Like: The upgrade to a BMW for a low additional fee with unlimited kms and same insurance
Dislike: Additional fees not disclosed which added up to $30-$40
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K.McTigue
Brisbane
6 /10 Average
Reviewed: Sunday, November 9, 2025
The car was dirty on the outside and windows were very dirty with marks all over them . The body of the car was also marked and dirty. The inside was grubby and dirty and generally unkempt with rubbish still inside from last customer. I raised the concerns and was told two day rental would be discounted from my bill. I have emailed and been told that this was not possible as I’d prepaid,so was told money already taken in the form of additional drivers ! I am not clear how much this is in relation to two days of rental , I am not clear how this money was paid back to my account without a card or pin present, I would Like clarifyication
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Ellie
Brisbane
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Got upgraded to a SVU/ larger car than the one we booked. Very competitive price.
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j.stewart
Brisbane
8.3 /10 Very good
Reviewed: Sunday, November 9, 2025
Annoyed that they hit you with extra insurance sales talk as explain that I have booked through another party and hard to sort out insurance if anything goes wrong
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Anonymous
Brisbane
7.3 /10 Good
Reviewed: Sunday, November 9, 2025
Car had not had its interior cleaned. Rubbish in the car from a previous customer (water bottle, hire car signage etc)
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A.H
Brisbane
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
It was busy at the counter but staff were quick to try and sort people out. We paid for a sat nav as extra with them and it was pretty useless and we relied on our phone for maps the whole trip. otber than that all smooth.
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K.Large
Brisbane
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great customer service on pick up.
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k.whitby
Brisbane
8 /10 Very good
Reviewed: Sunday, November 9, 2025
good counter staff
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A.White
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Anonymous
Brisbane
2 /10 Poor
Reviewed: Sunday, November 9, 2025
Ridiculously expensive compared to competitors! Charging a extra fee for a 22yo full license driver that equals to nearly the entire rental amount is insane! Will never book with Europcar again! Save your money and book with the smaller less known companies and you’ll save a fortune
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James
Brisbane
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service from staff at pick up
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Anonymous
Brisbane
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Awesome prices! Car was picked up in excellent condition and very satisfied
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J.ONeill
Brisbane
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
Counter staff very helpful. The website easy to use.
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Anonymous
Brisbane
6.7 /10 Average
Reviewed: Sunday, November 9, 2025
The counter staff were negative that I booked through easy rent cars. There was a discrepancy between the deposit listed on the website and the actual deposit they charged. The lady challenged our choice of car insisting we needed to upgrade to a larger one.
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D Estreich
Brisbane
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The drop off location in Hervey Bay charges for $60 of fuel when the vehicle was completely refuelled at the airport fuel station (some 100 metres down the road) which we paid special attention to do because I am very aware of the exorbitant rates charges to refuel. It was completely full, the fuel bowser clicked multiple times as I continued to try to fill it. It was not possible for us to put any more fuel into the vehicle.
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Anonymous
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
As expected car was new, rental staff very friendly and efficient.
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Anonymous
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall great experience, no issues whatsoever. Will book again
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Anonymous
Brisbane
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
We tried to drop off the car at 12.55pm on Saturday, 4 Jan in their city location but they refused to accept the car as they close at 1pm. We had to pay parking fees of 25$ over night due to that.
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cliver12
Brisbane
8 /10 Very good
Reviewed: Sunday, November 9, 2025
friendly staff
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K.Fung
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
In-terminal pick-up and drop-off is simply a fantastic experience, great convenience! Would be perfect if child boost seat cost less.
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M.Edwards
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Thomas who served us was brilliant. We were upgrade to a skoda....terrific car for our trip.
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C.Buchanan
Brisbane
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
As a business customer, I would like to find a way of going straight to the car and not repeating all the application details which are very time-consuming. However Stephen, our customer service guy was excellent and made the process as painless as possible. And everything else was as it should be. Thank you.
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Anonymous
Brisbane
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Call centre staffed in Philippines - no idea of local operation in Brisbane or vehicles etc... reluctant to transfer to local office. Call centre advised that desk would be open til midnight as my flight was delayed. However internaltional desk was not staffed and had to go all the way to domestic terminal to collect car which added over 60mins. Wish I was told this could happen in advance.
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Nikkita
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pick up and drop was quick and easy. Car was new and perfect for our trip, opted for a larger SUV so that we had a bit more comfort and was super happy with the price and glad we made that choice.
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Gordon Russell
Brisbane
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Dawn Meredith
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient and fast
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Maxine Commons
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The counter is right inside Brisbane Airport. You go to the parking lot to pick up the car yourself. When returning the car, you just drop the keys in a box at the counter.
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Bernard Sara(h)
Brisbane
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The staff handling the rental process were excellent and provided thoughtful service. However, the elderly man at the domestic airport reception had a poor attitude and has been complained about. Picking up and returning the car was convenient. It's better to rent from a major company.
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Abigail Harrod
Brisbane
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Theresa Needham
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service
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Paula Winifred
Brisbane
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Pretty standard, nothing standout or unexpected
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Elma Ferdinand
Brisbane
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Polite and friendly
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Humphrey Marlowe
Brisbane
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Gregary Mansfield
Brisbane
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The handover process was swift. As soon as you exit the airport, the counters are on the right-hand side.
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Genevieve
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy pick-up and drop-off procedures, friendly service.
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Hogan Vogt
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall service was fine. They replaced the car immediately upon request.
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Darlene Leopold
Brisbane
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Kyle Amelia
Brisbane
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Burke Jacob
Brisbane
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Steward Jenkin(s)
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service, timely replacement of the vehicle.
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Eli Buck
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Extremely satisfied
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Dunn Raphael
Brisbane
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Hale Benson
Brisbane
8 /10 Very good
Reviewed: Sunday, November 9, 2025
We were a group of 6, and the trunk had enough space for all our luggage, which included 5 suitcases.
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Anonymous
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great and meet expectation
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D.Huang
Brisbane
5 /10 Average
Reviewed: Sunday, November 9, 2025
The car was far below our expectations!! … and several issues during our rental significantly impacted our trip. Key concerns have listed above.
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Marsh Price
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff patiently helped us resolve the issue caused by another traveler's translation document.
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Cornell Warner
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Warner Sassoon
Brisbane
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Letitia Taylor
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good.
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Morton Joule
Brisbane
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service.
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Dolores Hemingway
Brisbane
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Satisfied
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