Europcar, Cancun International Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Cancun International Airport Information, Car Rental Instructions & Policies

Address

CARRETERA CANCUN CHETUMAL KM 22, COL AEROPUERTO INTERNACIONAL, 77500, CANCUN, MEXICO

Telephone

+52 99 85000016 / +52 800 201 2084

Pick-up Instructions

The Europcar - Cancun International Airport car rental location is in terminal

You can walk to the counter of Europcar - Cancun International Airport car rental.

Service provided by Europcar. After exiting the terminal building, cross the road to the car park, walk through the car park, and you will find the Europcar office on the other side of the road.

Drop-off Instructions

Please return to the car rental return car park, then take the free shuttle back to the airport. Google map link:https://maps.app.goo.gl/GTiTThGKMi9xUxxe9

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:01 -23:59	00:01 -23:59	00:01 -23:59	00:01 -23:59	00:01 -23:59	00:01 -23:59	00:01 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 25 years old with charge of EUR 5.229504 - 18.35 per day approximately.

Senior Driver Fee applies at 65 - 69 years old with charge of USD 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States, Guatemala, Belize

Travel to Central America is allowed. For Belize and Guatemala, customers must email the station 48h before pickup. Travel to Guatemala is valid only via Chiapas. An extra $10/day plus taxes/fees applies for cross-border use. Third-party liability insurance must be purchased in Belize/Guatemala. Europcar covers no damage/theft; customer pays 100% of losses or vehicle value.

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 2500 for Toyota Yaris,

USD 1800 for other car models.

Theft Insurance Excess differs by car model:

USD 2500 for Toyota Yaris,

USD 1800 for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Cancun Airport

Hotels

1.5 mi from Comfort Inn Cancun Aeropuerto

1.6 mi from Courtyard By Marriott Cancun Airport

1.7 mi from Fairfield Inn & Suites by Marriott Cancun Airport

Other Landmarks

8.5 mi from Ceviche's Fountain

8.6 mi from Mercado 28

8.8 mi from Cancun Government Palace

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 21.0415 -86.8727

Guest Reviews

Total points： 7.1 / 10 Good

Vehicle condition: 2.7
Vehicle cleanliness: 2.6
Spaciousness: 2.5
Counter staff: 1.6
Pick-up location: 2.7
Drop-off location: 2.8
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

S.Tartakovsky
Cancun
6.3 /10 Average
Reviewed: Sunday, November 9, 2025
First they lied about the rate, and forced me to buy the insurance. Then they didn’t have the car and we had to wait for almost 3 hours to get a car! Kept lying and saying that in 5 Mins it will be ready.
Read More >
Anonymous
Cancun
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Europcar was very misleading about needing to have insurance after my booking online indicated that I just needed to show proof of insurance. I will not book again through either of these companies.
Read More >
A.Sorial
Cancun
2 /10 Poor
Reviewed: Sunday, November 9, 2025
Very bad experience overall. The car rate was $20 a day. They wanted to charge me $110 a day for insurance. I have to get a car somewhere else. Terrible company.
Read More >
M.Blanno
Cancun
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Eerie car don’t respect the conditions I have tu pay more Mony for insurance and the rent was the more expensive rent I paid in hole my life, very very bad!!! Experience
Read More >
Anonymous
Cancun
6.3 /10 Average
Reviewed: Sunday, November 9, 2025
Initially wanted to charge a "safety deposit" of 12,000 USD on our American Express Platinum card. No kidding. Then want to charge us $140 extra for LIA coverage. Lists displayed publicly were showing a different price (lol). Agent told us listings were outdated just to have us pay more. We found the listings were perfectly valid, so he made up another excuse (lol). After showing detailed coverage included with the card and losing almost one hour, agent "mysteriously" discovered an insurance package for half the price (he entered manually a 60% discount... which means he knew exactly what he was doing). Borderline scammy. Drop off went super well with a nice lady but pickup left a bitter taste.
Read More >
Anonymous
Cancun
7 /10 Good
Reviewed: Sunday, November 9, 2025
Mandatory third party insurance
Read More >
P.Trivisonno
Cancun
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
The price don't was the same in the rental was more high than expected
Read More >
C.Johnson
Cancun
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
We experienced very good service and the car was in excellent condition. However, we were surprised to learn that since we didn't purchase insurance in Mexico (our US insurance covered international) we had to put a deposit of $8,000 down on our credit card in case we didn't return the car. Luckily we had a high enough credit limit to do this and they never actually charged our card.
Read More >
Anonymous
Cancun
5.7 /10 Average
Reviewed: Sunday, November 9, 2025
The car they wanted to give me (Aveo) was smaller that the one I rented. Had to pay more for a bigger more (Kia Forte). They didn't recognize the insurance I bought from easyrentacar (AXA) ; tried to call the phone number AXA gives for this kind of situation but didn't get any answer ; so I had to pay 1,100$ US for their own one (third party liability). They tried to screw me at the drop off pretending damages to the car that were already there and when I argued strongly they backed off (the list of the pre-existing damages to the car they gave me at the pick up was very long and included the damage they pretended I was responsible for !). But then they said I had to pay for another damage, this time to the first car I brought back the day after the pick up because the passenger door lock wouldn't let the key in so it was impossible to lock the car. They tried to make me pay 800 US$ plus taxes for this even though they didn't say anything about that when I brought the car back six weeks before. I was in a hurry, because this process took time and we were afraid of missing our plane. So I said ok I'll pay but give me a copy of the repairs that were done for my insurance. But then they admit that they had not repair the lock of the car, six weeks later ! I gave them shit (politely) and they again backed off. Frankly, It was a clear extorsion attenmpt. I know Mexico well and know that there is corruption everywhere. But I thought that with a renowned compay like Europcar I would be safe from that kind of tactics. I was wrong.
Read More >
Amanda Veblen
Cancun
8 /10 Very good
Reviewed: Sunday, November 9, 2025
It was fine
Read More >
Theresa Needham
Cancun
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The pickup process was a bit slow, it took an hour
Read More >
Nicole Macadam
Cancun
6 /10 Average
Reviewed: Sunday, November 9, 2025
Read More >
Katherine Alick
Cancun
2 /10 Poor
Reviewed: Sunday, November 9, 2025
Read More >
Veromca Juliet
Cancun
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service
Read More >
Benedict Buck
Cancun
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The airport store staff were relatively easy to communicate with, and the store was clearly marked. The waiting time was appropriate. The ride to the pickup point was quite tight in schedule, but the waiting and paperwork at the pickup point were not satisfactory.
Read More >
Newman Herbert
Cancun
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I chose an international chain with a counter right outside the airport. The staff guided us to a shuttle that took us directly to the nearby rental office. We queued up using a computer system. Although I booked a Toyota, they gave me a Dodge. They accepted domestic credit cards. It was a bit crowded so the wait was long, but everything went smoothly in the end.
Read More >
Anonymous
Cancun
4 /10 Average
Reviewed: Sunday, November 9, 2025
Not flexible and friendly Don’t give you the car booked and tried to get you an upgrade at astronomical prices
Read More >
Marjorie Nelly
Cancun
6 /10 Average
Reviewed: Sunday, November 9, 2025
Read More >
Bennett Mill
Cancun
6 /10 Average
Reviewed: Sunday, November 9, 2025
Read More >
Edison Chamberlain
Cancun
2 /10 Poor
Reviewed: Sunday, November 9, 2025
Read More >
Penny DuBois
Cancun
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The service was good, and the car was relatively new. Make sure to request Japanese cars for better fuel efficiency.
Read More >
Hannah Laurie
Cancun
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Unexpectedly good. The pickup and drop-off processes were very professional. Unfortunately, I didn't get the model I originally reserved and received a Chevrolet Tracker that made rattling noises when starting. Luckily, the car didn't have any issues during the trip.
Read More >
William Bertha
Cancun
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall service was good, except the car wasn't the model I reserved and the vehicle's condition was average.
Read More >
Louis Barney
Cancun
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Aside from the staff's persistence in promoting insurance, everything else was great. I had already purchased the highest level of insurance on the platform, but the staff kept recommending additional coverage, which was a bit annoying. In the end, I had to pay a deposit of over 50,000 pesos. Additionally, the car's fuel tank wasn't full when I picked it up, and I only noticed it after getting on the highway, which almost left me stranded due to low fuel. Fortunately, the issue was noted in the rental agreement, so technically there wasn't a problem. However, for those who aren't attentive or don't read the contract thoroughly, it could turn into a hidden pitfall. This can be especially troublesome for people who are not fluent in English.
Read More >
Debby Dierser
Cancun
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car rental company in Cancun didn't overly push selling insurance, but they required a $6000 deposit. Even though my credit card limit was sufficient, the authorization was repeatedly declined. I wanted to cancel the reservation and negotiate with another company on the spot, but as soon as I stepped outside, they called me back and the deposit suddenly dropped to $800!
Read More >