Europcar, Cancun International Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Cancun International Airport Information, Car Rental Instructions & Policies

Address

CARRETERA CANCUN CHETUMAL KM 22, COL AEROPUERTO INTERNACIONAL, 77500, CANCUN, MEXICO

Telephone

+52 99 85000016 / +52 800 201 2084

Pick-up Instructions

The Europcar - Cancun International Airport car rental location is in terminal

You can walk to the counter of Europcar - Cancun International Airport car rental.

Service provided by Europcar. After exiting the terminal building, cross the road to the car park, walk through the car park, and you will find the Europcar office on the other side of the road.

Drop-off Instructions

Please return to the car rental return car park, then take the free shuttle back to the airport. Google map link:https://maps.app.goo.gl/GTiTThGKMi9xUxxe9

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:01 -23:59	00:01 -23:59	00:01 -23:59	00:01 -23:59	00:01 -23:59	00:01 -23:59	00:01 -23:59

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	USD 1133-2666	30-60
Volkswagen Taos Grande Panda Aut Dacia Sandero Stepway Ford Custom Kia Forte 2.0 Sedan Aut Ford Taurus Ford Expedition Toyota Fortuner-4wd Nissan Frontier Or Similar Peugeot Traveller 9 Seats Skoda Octavia Tsi Chery Tiggo 8 Pro Or Similar E Peugeot 408 Nissan Rogue Nissan Qashqai Cubic Metre Van Show more > Volkswagen Taos Grande Panda Aut Dacia Sandero Stepway Ford Custom Kia Forte 2.0 Sedan Aut Ford Taurus Ford Expedition Toyota Fortuner-4wd Nissan Frontier Or Similar Peugeot Traveller 9 Seats Skoda Octavia Tsi Chery Tiggo 8 Pro Or Similar E Peugeot 408 Nissan Rogue Nissan Qashqai Cubic Metre Van Citroen C4 Spacetourer Skoda Kodiaq 7 Seats V/w T-cross Automatic Or Similar Cadillac Escalade Aut. Hyundai Staria Hibrid Aut. Citroen Spacetourer Porsche Macan Ford Expedition Max Or Similar-4wd Hiace 12 Seats Mercedes-benz B-class Aut Volkswagen Tiguan Aut Pack up ^	USD 2666	30-60
Toyota Wigo Kia Picanto Fiat 500 Pack up ^	USD 1133	30-60
Fiat Palio Jeep Avenger Ford Focus Opel Corsa Pack up ^	USD 1200	30-60
Ford Transit 12-passenger Van Rwd Or Similar Pack up ^	USD 1733	30-60
Ford Focus Suzuki Swift Toyota Corolla Nissan Versa Aut G Pack up ^	USD 1666	30-60
Volkswagen Taos Grande Panda Aut Dacia Sandero Stepway Ford Custom Kia Forte 2.0 Sedan Aut Ford Taurus Ford Expedition Toyota Fortuner-4wd Nissan Frontier Or Similar Peugeot Traveller 9 Seats Skoda Octavia Tsi Chery Tiggo 8 Pro Or Similar E Peugeot 408 Nissan Rogue Nissan Qashqai Cubic Metre Van Show more > Volkswagen Taos Grande Panda Aut Dacia Sandero Stepway Ford Custom Kia Forte 2.0 Sedan Aut Ford Taurus Ford Expedition Toyota Fortuner-4wd Nissan Frontier Or Similar Peugeot Traveller 9 Seats Skoda Octavia Tsi Chery Tiggo 8 Pro Or Similar E Peugeot 408 Nissan Rogue Nissan Qashqai Cubic Metre Van Citroen C4 Spacetourer Skoda Kodiaq 7 Seats V/w T-cross Automatic Or Similar Cadillac Escalade Aut. Hyundai Staria Hibrid Aut. Citroen Spacetourer Porsche Macan Ford Expedition Max Or Similar-4wd Hiace 12 Seats Mercedes-benz B-class Aut Volkswagen Tiguan Aut Pack up ^	USD 266600	30-60
Toyota Wigo Kia Picanto Fiat 500 Pack up ^	USD 113300	30-60
Fiat Palio Jeep Avenger Ford Focus Opel Corsa Pack up ^	USD 120000	30-60
Ford Transit 12-passenger Van Rwd Or Similar Pack up ^	USD 173300	30-60
Ford Focus Suzuki Swift Toyota Corolla Nissan Versa Aut G Pack up ^	USD 166600	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 25 years old with charge of USD 6 - 21.07044255 per day approximately.

Senior Driver Fee applies at 65 - 69 years old with charge of USD 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States, Guatemala, Belize

Travel to Central America is allowed. For Belize and Guatemala, customers must email the station 48h before pickup. Travel to Guatemala is valid only via Chiapas. An extra $10/day plus taxes/fees applies for cross-border use. Third-party liability insurance must be purchased in Belize/Guatemala. Europcar covers no damage/theft; customer pays 100% of losses or vehicle value.

Not allowed:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 2500 for Subaru Legacy Or Similar,

USD 1800 for other car models.

Theft Insurance Excess differs by car model:

USD 2500 for Subaru Legacy Or Similar,

USD 1800 for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Cancun Airport

Hotels

1.5 mi from Comfort Inn Cancun Aeropuerto

1.6 mi from Courtyard By Marriott Cancun Airport

1.7 mi from Fairfield Inn & Suites by Marriott Cancun Airport

Other Landmarks

8.5 mi from Ceviche\'s Fountain

8.6 mi from Mercado 28

8.8 mi from Cancun Government Palace

CHECK RATES

Map view of Europcar Store Location

coordinates: 21.0415 -86.8727

Guest Reviews

Total points： 7.2 / 10 Good

Vehicle condition: 2.6
Vehicle cleanliness: 2.5
Spaciousness: 2.4
Counter staff: 1.6
Pick-up location: 2.6
Drop-off location: 2.7
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Anonymous
Cancun
10 /10 Excellent
Reviewed: Sunday, March 22, 2026
Overall pretty good.
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Debby Dierser
Cancun
8 /10 Very good
Reviewed: Tuesday, June 3, 2025
The car rental company in Cancun didn't overly push selling insurance, but they required a $6000 deposit. Even though my credit card limit was sufficient, the authorization was repeatedly declined. I wanted to cancel the reservation and negotiate with another company on the spot, but as soon as I stepped outside, they called me back and the deposit suddenly dropped to $800!
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Louis Barney
Cancun
8 /10 Very good
Reviewed: Monday, March 31, 2025
Aside from the staff's persistence in promoting insurance, everything else was great. I had already purchased the highest level of insurance on the platform, but the staff kept recommending additional coverage, which was a bit annoying. In the end, I had to pay a deposit of over 50,000 pesos. Additionally, the car's fuel tank wasn't full when I picked it up, and I only noticed it after getting on the highway, which almost left me stranded due to low fuel. Fortunately, the issue was noted in the rental agreement, so technically there wasn't a problem. However, for those who aren't attentive or don't read the contract thoroughly, it could turn into a hidden pitfall. This can be especially troublesome for people who are not fluent in English.
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William Bertha
Cancun
10 /10 Excellent
Reviewed: Wednesday, January 29, 2025
Overall service was good, except the car wasn't the model I reserved and the vehicle's condition was average.
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Anonymous
Cancun
4 /10 Average
Reviewed: Monday, December 30, 2024
Not flexible and friendly Don’t give you the car booked and tried to get you an upgrade at astronomical prices
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Hannah Laurie
Cancun
10 /10 Excellent
Reviewed: Sunday, December 8, 2024
Unexpectedly good. The pickup and drop-off processes were very professional. Unfortunately, I didn't get the model I originally reserved and received a Chevrolet Tracker that made rattling noises when starting. Luckily, the car didn't have any issues during the trip.
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Penny DuBois
Cancun
8 /10 Very good
Reviewed: Monday, November 25, 2024
The service was good, and the car was relatively new. Make sure to request Japanese cars for better fuel efficiency.
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Edison Chamberlain
Cancun
2 /10 Poor
Reviewed: Friday, October 11, 2024
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Bennett Mill
Cancun
6 /10 Average
Reviewed: Sunday, September 29, 2024
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Marjorie Nelly
Cancun
6 /10 Average
Reviewed: Saturday, August 3, 2024
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Newman Herbert
Cancun
10 /10 Excellent
Reviewed: Wednesday, June 5, 2024
I chose an international chain with a counter right outside the airport. The staff guided us to a shuttle that took us directly to the nearby rental office. We queued up using a computer system. Although I booked a Toyota, they gave me a Dodge. They accepted domestic credit cards. It was a bit crowded so the wait was long, but everything went smoothly in the end.
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Nicole Macadam
Cancun
6 /10 Average
Reviewed: Friday, September 29, 2023
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Veromca Juliet
Cancun
10 /10 Excellent
Reviewed: Monday, June 8, 2020
Excellent service
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Benedict Buck
Cancun
8 /10 Very good
Reviewed: Saturday, February 29, 2020
The airport store staff were relatively easy to communicate with, and the store was clearly marked. The waiting time was appropriate. The ride to the pickup point was quite tight in schedule, but the waiting and paperwork at the pickup point were not satisfactory.
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Anonymous
Cancun
5.7 /10 Average
Reviewed: Sunday, February 23, 2020
The car they wanted to give me (Aveo) was smaller that the one I rented. Had to pay more for a bigger more (Kia Forte). They didn't recognize the insurance I bought from easyrentacar (AXA) ; tried to call the phone number AXA gives for this kind of situation but didn't get any answer ; so I had to pay 1,100$ US for their own one (third party liability). They tried to screw me at the drop off pretending damages to the car that were already there and when I argued strongly they backed off (the list of the pre-existing damages to the car they gave me at the pick up was very long and included the damage they pretended I was responsible for !). But then they said I had to pay for another damage, this time to the first car I brought back the day after the pick up because the passenger door lock wouldn't let the key in so it was impossible to lock the car. They tried to make me pay 800 US$ plus taxes for this even though they didn't say anything about that when I brought the car back six weeks before. I was in a hurry, because this process took time and we were afraid of missing our plane. So I said ok I'll pay but give me a copy of the repairs that were done for my insurance. But then they admit that they had not repair the lock of the car, six weeks later ! I gave them shit (politely) and they again backed off. Frankly, It was a clear extorsion attenmpt. I know Mexico well and know that there is corruption everywhere. But I thought that with a renowned compay like Europcar I would be safe from that kind of tactics. I was wrong.
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C.Johnson
Cancun
9.3 /10 Excellent
Reviewed: Sunday, January 26, 2020
We experienced very good service and the car was in excellent condition. However, we were surprised to learn that since we didn't purchase insurance in Mexico (our US insurance covered international) we had to put a deposit of $8,000 down on our credit card in case we didn't return the car. Luckily we had a high enough credit limit to do this and they never actually charged our card.
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P.Trivisonno
Cancun
9.3 /10 Excellent
Reviewed: Thursday, November 14, 2019
The price don't was the same in the rental was more high than expected
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Anonymous
Cancun
7 /10 Good
Reviewed: Tuesday, September 24, 2019
Mandatory third party insurance
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Anonymous
Cancun
6.3 /10 Average
Reviewed: Tuesday, September 24, 2019
Initially wanted to charge a "safety deposit" of 12,000 USD on our American Express Platinum card. No kidding. Then want to charge us $140 extra for LIA coverage. Lists displayed publicly were showing a different price (lol). Agent told us listings were outdated just to have us pay more. We found the listings were perfectly valid, so he made up another excuse (lol). After showing detailed coverage included with the card and losing almost one hour, agent "mysteriously" discovered an insurance package for half the price (he entered manually a 60% discount... which means he knew exactly what he was doing). Borderline scammy. Drop off went super well with a nice lady but pickup left a bitter taste.
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M.Blanno
Cancun
8 /10 Very good
Reviewed: Wednesday, May 29, 2019
Eerie car don’t respect the conditions I have tu pay more Mony for insurance and the rent was the more expensive rent I paid in hole my life, very very bad!!! Experience
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A.Sorial
Cancun
2 /10 Poor
Reviewed: Friday, April 26, 2019
Very bad experience overall. The car rate was $20 a day. They wanted to charge me $110 a day for insurance. I have to get a car somewhere else. Terrible company.
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Amanda Veblen
Cancun
8 /10 Very good
Reviewed: Thursday, April 11, 2019
It was fine
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Anonymous
Cancun
8 /10 Very good
Reviewed: Wednesday, February 6, 2019
Europcar was very misleading about needing to have insurance after my booking online indicated that I just needed to show proof of insurance. I will not book again through either of these companies.
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S.Tartakovsky
Cancun
6.3 /10 Average
Reviewed: Tuesday, January 22, 2019
First they lied about the rate, and forced me to buy the insurance. Then they didn’t have the car and we had to wait for almost 3 hours to get a car! Kept lying and saying that in 5 Mins it will be ready.
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Theresa Needham
Cancun
10 /10 Excellent
Reviewed: Wednesday, August 29, 2018
The pickup process was a bit slow, it took an hour
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Katherine Alick
Cancun
2 /10 Poor
Reviewed: Wednesday, June 6, 2018
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