Misleading car booking

Mexico

Reviewed: Wed, Feb 6, 2019

About Europcar: 8.0 /10

Europcar was very misleading about needing to have insurance after my booking online indicated that I just needed to show proof of insurance. I will not book again through either of these companies.

About QEEQ: 8.0 /10

Compact | Chevrolet Beat or similar

1 days rental

Relevant Reviews on Europcar CANCUN INTERNATIONAL AIRPORT

Marjorie Nelly

Mexico

1 days rental

Reviewed: Sat, Aug 3, 2024

About Europcar: 6.0 /10

When we picked up the car, we encountered a staff member who tried to push insurance on us. Fortunately, we had done our research and found another staff member to assist us.

Veromca Juliet

Mexico

1 days rental

Reviewed: Mon, Jun 8, 2020

About Europcar: 10.0 /10

Excellent service

About QEEQ: 10.0 /10

Nicole Macadam

Mexico

1 days rental

Reviewed: Fri, Sep 29, 2023

About Europcar: 6.0 /10

The staff aggressively recommended a policy costing over $50 per day. Very unpleasant!

C.Johnson

Mexico

1 days rental

Compact | Chevrolet Beat or similar

Reviewed: Sun, Jan 26, 2020

“Good car, good service, insurance issues”

About Europcar: 9.3 /10

We experienced very good service and the car was in excellent condition. However, we were surprised to learn that since we didn't purchase insurance in Mexico (our US insurance covered international) we had to put a deposit of $8,000 down on our credit card in case we didn't return the car. Luckily we had a high enough credit limit to do this and they never actually charged our card.

About QEEQ: 9.0 /10