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Live chat Email us Service Code: 6099516219
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Reviewed: Mon, Mar 31, 2025
About Europcar: 8.0 /10
Aside from the staff's persistence in promoting insurance, everything else was great. I had already purchased the highest level of insurance on the platform, but the staff kept recommending additional coverage, which was a bit annoying. In the end, I had to pay a deposit of over 50,000 pesos. Additionally, the car's fuel tank wasn't full when I picked it up, and I only noticed it after getting on the highway, which almost left me stranded due to low fuel. Fortunately, the issue was noted in the rental agreement, so technically there wasn't a problem. However, for those who aren't attentive or don't read the contract thoroughly, it could turn into a hidden pitfall. This can be especially troublesome for people who are not fluent in English.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar CANCUN INTERNATIONAL AIRPORT

William Bertha

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Reviewed: Wed, Jan 29, 2025
About Europcar: 10.0 /10
Overall service was good, except the car wasn't the model I reserved and the vehicle's condition was average.
About QEEQ: 10.0 /10

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Small SUV | Toyota RAV4 or similar
Reviewed: Mon, Dec 30, 2024
About Europcar: 4.0 /10
Not flexible and friendly Don’t give you the car booked and tried to get you an upgrade at astronomical prices
About QEEQ: 8.0 /10
Platform ok but should warn better on quality of car providers

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Standard | Volkswagen Vento or similar
Reviewed: Tue, Sep 24, 2019
“Trying to have you pay insurance coverage twice - Rest was OK.”
About Europcar: 6.3 /10
Initially wanted to charge a "safety deposit" of 12,000 USD on our American Express Platinum card. No kidding. Then want to charge us $140 extra for LIA coverage. Lists displayed publicly were showing a different price (lol). Agent told us listings were outdated just to have us pay more. We found the listings were perfectly valid, so he made up another excuse (lol). After showing detailed coverage included with the card and losing almost one hour, agent "mysteriously" discovered an insurance package for half the price (he entered manually a 60% discount... which means he knew exactly what he was doing). Borderline scammy. Drop off went super well with a nice lady but pickup left a bitter taste.
About QEEQ: 10.0 /10
Loved it!

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Compact | Chevrolet Beat or similar
Reviewed: Wed, Feb 6, 2019
“Misleading car booking”
About Europcar: 8.0 /10
Europcar was very misleading about needing to have insurance after my booking online indicated that I just needed to show proof of insurance. I will not book again through either of these companies.
About QEEQ: 8.0 /10

S.Tartakovsky

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Full Size Van | Chrysler Town And Country or similar
Reviewed: Tue, Jan 22, 2019
“Stay away from europcar”
About Europcar: 6.3 /10
First they lied about the rate, and forced me to buy the insurance. Then they didn’t have the car and we had to wait for almost 3 hours to get a car! Kept lying and saying that in 5 Mins it will be ready.
About QEEQ: 7.0 /10

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