Our English is not very good, but the front desk staff was very friendly and helped us complete all the rental procedures. Their attitude was excellent, and this company is trustworthy.

The service was fine, but the car's CarPlay had issues, including system crashes and GPS drift. Ultimately, I had to use my phone for navigation.

The staff had great attitudes, and the car pickup was convenient. The only downside was the forced insurance purchase. When picking up the car, I specifically went back to ask two staff members about it, and they assured me it was fine. So, I decided to proceed with the car rental. However, after returning home, I discovered I was still charged (even though I had purchased QEEQ’s full coverage insurance, which made it unnecessary). After communicating with QEEQ, the store was very cooperative and refunded the charge. Overall, it was a satisfying experience.

The wait time for picking up the car was too long. QEEQ doesn't allow advance registration for Fast Break. Budget's prices are relatively affordable, so the wait time tends to be longer. It's recommended to align the car rental time with the flight arrival time, as the wait is typically about half an hour.

El primer coche que me dieron estaba con problemas mecanicos serios....probablemente no estaba ni revisado...un desastre!!! Al ir a cambiarlo (el mismo dia) fui humillada y mul mal atendida por un funcionario de Budget

The car itself was good, and the rental process was very easy and straightforward. There were only small dents and scratches on the bodywork, but nothing major that affected its performance. However, the USB port for connecting to Apple CarPlay didn't work properly, which was quite inconvenient. Everything went well with the car, but when I returned it, I was charged an extra 50$ for fuel, even though the tank was full. I've tried to get a refund, but so far, no luck. This is very annoying and has been the most frustrating part of the experience. Overall, the car and the rental process were fine, but the extra charge and the difficulty in resolving it leave a bad impression.

Terribles políticas de revisar tarjetas, según ellos mi AMEX que tengo desde el 1997 es de Arabia Saudita

Waited a while for car to be ready and when it was it seemed to be not detailed

Very good company, they offered me ask the services i needed

Good vehicle condition and excellent service.

The service quality varies by location. Miami was excellent, but in LA it was poor and they charged extra fees.

Que el carro ya debe contar con GPS ACTIVADO gratuito

They upsold a highway toll box and charged an extra $240. Also, make sure to check the contract before picking up the car, as they had already charged for a full tank of gas. When returning the car, be sure to return it empty. I returned it with a full tank, and it was nearly impossible to get a refund through them. It's also very hard to reach the car rental company by phone in the U.S. Lastly, they required the gas receipt, which nobody usually keeps.

THEY ADD EXTRA CHARGES ON GAS AND ADDITIONAL DRIVER

El auto en excelentes condiciones, todo claro al momento de contratar.

It was a very bad experience. I waited in line for over an hour to pick up the car in Miami, and the car was still broken. I changed the car in Key West, and it was still broken. Then I waited in line for 3 hours in Miami to get another car, and it was still a downgraded model. Terrible.

They charge me toll package .that i avoid all my trips And charge me pre paid fuel ,I drop off the car with full gas . That i am remember i not a agree for If i paid for something why I am not use it and why i drop off the car with full They provide letter i am not sigh in it . I am all the time rent cars without two services It is last time with budget

空港ではホリデーシーズン(12/25)だった為スタッフが少なかったのか随分待ちました。 車両は新車同様で車内がクリーンでした

En el mostrador me dijeron que no tenía cobertura de seguro para responsabilidad civil, tuve que contratar adicional

Overly pushing insurance sales