Good car but undue extra charges

Alessandra

United States

Reviewed: Mon, Jan 27, 2025

About Budget: 9.0 /10

The car itself was good, and the rental process was very easy and straightforward. There were only small dents and scratches on the bodywork, but nothing major that affected its performance. However, the USB port for connecting to Apple CarPlay didn't work properly, which was quite inconvenient. Everything went well with the car, but when I returned it, I was charged an extra 50$ for fuel, even though the tank was full. I've tried to get a refund, but so far, no luck. This is very annoying and has been the most frustrating part of the experience. Overall, the car and the rental process were fine, but the extra charge and the difficulty in resolving it leave a bad impression.

About QEEQ: 10.0 /10

Everything perfect as always. QEEQ makes car rental easy and safe. A must for my trips.

Budget

Miami International Airport(MIA)

Miami

United States

Compact | Volkswagen Jetta or similar

13-day rental

Relevant Reviews on Budget Miami International Airport

Vita Hugh

United States

1 days rental

Budget

Miami International Airport(MIA)

Miami

United States

Reviewed: Wed, Mar 5, 2025

About Budget: 10.0 /10

The staff had great attitudes, and the car pickup was convenient. The only downside was the forced insurance purchase. When picking up the car, I specifically went back to ask two staff members about it, and they assured me it was fine. So, I decided to proceed with the car rental. However, after returning home, I discovered I was still charged (even though I had purchased QEEQ’s full coverage insurance, which made it unnecessary). After communicating with QEEQ, the store was very cooperative and refunded the charge. Overall, it was a satisfying experience.

About QEEQ: 10.0 /10