City-Car-Truck Car Rental
City-Car-Truck is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a City-Car-Truck rental, simplifying the process while maintaining the standards City-Car-Truck is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from City-Car-Truck, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner City-Car-Truck, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
6.7Vehicle cleanliness
4.8Spaciousness
5.0Counter staff
6.7Pick-up location
4.6Drop-off location
4.4Pick-up time
Drop-off time
2
Poor
The agent insisted on selling insurance, claiming that if I didn't buy it, they wouldn't give me the car. Then they just sat there using their computer and ignored me. I used the rental page to show them that my rental contract already included insurance, and only then did they proceed with the process. However, because I couldn't understand their contract, they charged me a CAD 500 deposit (whereas BMW at Union Station only charged me CAD 300). Due to the language barrier, they made me swipe my card a second time—I thought the first attempt had failed. Later, I checked my messages and discovered that they had charged me an additional CAD 107 as rental fees (as explained by Zuzuche customer service, who are helping me resolve this issue). Additionally, I noticed in the contract a daily service fee of around CAD 7 or so (Zuzuche customer service said they would get back to me). So my advice is to be extremely cautious with this rental company or simply avoid them altogether. City rental companies are much more friendly and reputable. Generally, all busy locations like stations, ports, and airports are prone to fraud. Since the agreed time hasn't yet passed, I'm still waiting to see if there are any issues with the deposit refund.
Toronto
Reviewed: January 18, 2025
10
great experience
Everything went so smoothly
Toronto
Reviewed: November 26, 2024
10
Great
Worked as expected
Toronto
Reviewed: October 22, 2024
10
Excellent
Everything else was good, but getting from the airport to the car rental company takes quite some time. Just make sure to allocate extra time.
Toronto
Reviewed: October 13, 2024
10
Excellent
Not at all
Toronto
Reviewed: September 26, 2024
10
Excellent
City is great.Quick and professional.
Toronto
Reviewed: September 12, 2024
10
Excellent
Very satisfied.
Toronto
Reviewed: August 31, 2024
10
Excellent
The car was almost brand new. The shop is run by an efficient Indian guy.
Toronto
Reviewed: June 5, 2024
2
Poor
Poor service attitude, bad return experience
Toronto
Reviewed: May 21, 2024
4
Average
Service attitude was average, the return process was cumbersome.
Toronto
Reviewed: May 15, 2024
7.3
Very inconvenient and not well managed causing much extra hassle, expense and aggravation.
They don't have early morning hours. I dropped the car off at 7 am (which isn't that early), but they don't apparently open until 9 am on Sunday. So I left the car parked in front of the door and put the keys in their drop box. I then needed to hire an Uber to take me to the airport. Which needless to say is very inconvenient. On Tuesday I get a call asking where the car is as it was supposed to be dropped off on Sunday. They also tried to charged my credit card even though they had the vehicle. Apparently, no one checked their drop box. Nor did they recognize their vehicle. Will not use this outfit again.
Toronto
Reviewed: January 17, 2024
10
No fuss, no muss. Quick and painless!
As usual City was flawless. Speedy service, great vehicle, very competitive pricing, can't really ask for more in a rental company. That's why I keep coming back!
Toronto
Reviewed: November 30, 2023
9.7
Good experience
Quick and efficient rental process online and in person. Wasn't able to change to an awd on the day but ended up not requiring it.
Toronto
Reviewed: November 13, 2023
10
Great experience as always!
Counter staff was helpful as they always have been. Stellar! Car was great, new and spacious.
Toronto
Reviewed: September 21, 2023
8.3
I give a rating of 90%
No comment good service.
Toronto
Reviewed: August 17, 2023
8.7
Very good
The shuttle bus to the airport wasn’t available on our day of return which was a bit of an inconvenience, especially when I booked it said it was.
Toronto
Reviewed: July 4, 2023
10
Terrific! Zero complaints, nothing but Praise! :D
Fabulous! Love City Car and Truck Rental. Always quick, great service, beautiful new cars!
Toronto
Reviewed: June 13, 2023
10
Easy, quick, great service and cars.
I rent here all the time. And it's always a great experience. Quick, easy, reliable, quality cars and great customer service.
Toronto
Reviewed: June 12, 2023
10
Stellar, no complaints.
Couldn't be happier. Staff is excellent, efficient and friendly. There was very little wait time. Highly recommend.
Toronto
Reviewed: January 12, 2023
10
Extremely happy, definitely recommend
Was told there wasn’t a Toyota Yaris in stock for me so instead I got a brand spanking top spec Dodge Ram for the same price so I can’t complain! Very happy with it
Toronto
Reviewed: September 23, 2022
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