GREEN-MOTION Car Rental

Satisfied with the free shuttle to Hilton, and the car was parked in the Hilton parking lot.

The vehicle was relatively old, and the key issue is they didn’t refund the deposit. Instead of a credit card pre-authorization, the deposit was charged directly. After returning the car, they said the deposit would be refunded in 14 business days, but then they went radio silent.

It was an excellent car rental experience. The car rental company showed a SEAT model, but upon picking it up, I realized it was actually a Peugeot 5008. The car was easy to drive, a diesel vehicle with great power and uphill ability. It had spacious interior space, with the trunk able to hold four large suitcases and even some small backpacks. The vehicle was very new, and it performed wonderfully during the 2800+ kilometers of our road trip. The staff at the rental company were also very attentive. Overall, I’m extremely grateful and very happy with this car rental experience.

It took an extremely long time, and the type of car provided was completely different from what was promised. The car had a lot of scratches and was in poor condition.

Great

Do not rent a car from this company! The deposit was charged as a regular payment, and it's been over two months without a refund. I noticed many people had similar experiences based on the reviews. This seems to be a recurring issue.

The staff was very nice and even recommended some attractions to me.

Rented a car for just one day, but they required purchasing a minimum of ten days of Austrian highway tolls. Normally in cashless countries, rental companies include the annual highway tolls in the rental price.

Great service! The staff delivered the car to the airport exit for us.

Very good staff at Rovaniemi airport pick up. It was quick and explained all the details properly.

Good

The car pickup location is super easy to find. Just turn left after exiting, and there’s a row of car rental companies. Service is quick, and returning the car is straightforward—the staff just did a quick check and it was fine.

Refunding the deposit is really problematic. Other companies use pre-authorization, but this one insists on charging the credit card. It's better to avoid this car rental company.

Very satisfied!

Asked to wash and clean the car before returning otherwise I would need to pay 40€

Very satisfied! The process was simple and convenient!

The vehicle was clean and tidy. Customer service was smooth and they were polite

The vehicle was very dirty inside with alot of external damage. Green motion accidently charged me for an additional day prior to the vehicle return (the return date on qeeq was correct on the signed vehicle contract). They promised to refund me and never did. Luckily qeeq assisted with refunding me

Booking a car is relatively convenient, but the actual vehicle model depends on the store. The procedure is cumbersome, taking nearly an hour, and there's strong promotion of additional insurance.

Mediocre!