PRAGUE AIRPORT CAR RENTAL REVIEWS

Very satisfied

Not bad

The staff misled me and charged for a vehicle upgrade, which used to be free. I was charged over 200 euros extra. There was also a prepaid fuel option, which was quite expensive. Fortunately, I filled up the tank before returning the car and got the fuel charge canceled. Be cautious and avoid these traps.

Quick pick-up process. The car provided for one-day rental was only 1000cc, which felt slightly underpowered.

Amazing Car rental....they are beginner and can do miracles.... They supported with everything I wanted

The service was acceptable, and the customer support took a few minutes before someone showed up.

Very good, keep it up.

Everything was perfect

The insurance conditions are not very clear, specially when I pay the full cover. The rent a car company at the Prague airport (Rent plus) asked me the prepayment from my Visa and told me that if something happen I have to pay in advance and than ask to Qeeq the money back. Is it true?

Great car with free upgrade, waited an hour to collect, only one staff member for extended queue- staff member was friendly and helpful

The rental details were thorough, and they reminded us to book highway tickets. They assisted in handling the process, which was very convenient.

Good

Useful

Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed.

Smooth and very handy

When renting the car, they strongly recommended purchasing full insurance from them, but I insisted I already bought it through the rental platform, and they immediately proceeded to provide the car. I was lucky to get a Toyota hybrid vehicle this time, which saved me a lot on fuel costs. Returning the car was surprisingly easy; it only required entering the parking lot and using an automated camera to scan the car, and the return process was complete without any staff physically inspecting the car at pickup or return. About a week later, the full deposit was refunded—very trustworthy.

Truly has the vibe of a big company!

There will be some upselling.

Very satisfied

Right cars was great, I was very skeptical that everything will go smooth but it was, the pick up and drop off was quick and without any problems I dropped of the dirty car so I assumed they will charge me with cleaning fee but they said it’s included in the rental

Staff si always Very helpful. Car is adequate to what was booked.

car was good price, easy to book.

No waiting in line. The staff was very friendly, and we had a pleasant chat. I had read earlier about staff pushing insurance on customers, but the attendant was nothing like that. He was very patient and helped resolve my issues.

The car was lovely and looked new but it was smaller than we expected so struggled to get luggage in .