JOHOR BAHRU CAR RENTAL REVIEWS

Professional

Truly excellent.

The staff at Johor Bahru's car rental company were warm and attentive, addressing customers' urgent needs. I originally rented the car through Ctrip, but it was never confirmed. It claimed to confirm within 12 hours, but even after 24 hours, there was no confirmation. If I canceled the order, I would have to bear the loss. I will never choose Ctrip for car rentals again.

Very satisfied

Excellent

The rental company mainly uses English, but translation is convenient, and the vehicle condition is good! Malaysian domestic models, quite nice.

Satisfied. The windshield was chipped by a stone on the highway. Called to inquire about the process, and the instructions were very clear.

Overall, not bad.

Very satisfied

The staff handling the car return was very enthusiastic and nice.

The staff were very professional.

Very convenient.

The service was quite satisfactory.

The overall service was excellent. They explained the basics of operating the car, how to open the fuel cap, which type of fuel to use, the exact location of the return office, and who to contact and what to do in case of an accident. Everything was thoroughly explained. The car was spotlessly cleaned, both exterior and interior. The vehicle's mileage was around 27,000 kilometers, which was reasonable, and the engine power was sufficient.

Arrived at the airport counter, signed the paperwork, and picked up the car without waiting in line. When returning the car, I accidentally left my Touch card inside. Retrieved it the next day—thank you!

Good service attitude and high efficiency.

The process is convenient, and the staff are friendly and professional.

The car I received had over 170,000 kilometers on it, and the brake pads were completely worn out and hadn't been replaced. I heard an abnormal noise halfway through the trip and went to the nearest repair shop to replace the brake pads. Luckily, the replacement didn't take too much time, but before that, it was nerve-wracking driving up and down hills.