CAR RENTAL REVIEWS ON BUDGET IN CASABLANCA

Good

The pick-up and drop-off processes were smooth. The store is on the main street, and there's a coffee shop nearby. Apple Maps is quite accurate for this location, while Google Maps may show you two nearby spots. Although it's a small car, it was quite new and performed well.

The car provided was not the one originally reserved, and the exterior had many scratches. The car had close to 100,000 kilometers on it. They proactively asked if I needed an introduction to basic car settings. When asked about insurance, I mentioned I had already purchased it, and they did not push me further.

Excellent, the car was almost brand new.

The car was not returned with a full tank, but no additional charges were applied.

The staff at the store were very welcoming, and the process was handled quickly. When the car arrived, another cheerful guy joined us for the vehicle inspection. He was very friendly and funny.

Friendly staff and convenient pick up just a short walk outside terminal. They did however forgot to mention you needed to return the car washed. At drop off they wanted to charge €20 for cleaning and pointed at a paper ion the counter with small letters that stated such. I told them this was unfair that I could’ve washed the car just moments ago for €3 when I stopped to fill up the tank. After much convincing they lowered it to €10, still too much but at this point I needed to go.

No waiting in line.

Very satisfied. The staff are very friendly and there are no extra charges.

Very satisfied. I arrived an hour earlier than my rental time, and the staff let me pick up the car. They also extended the return time for me. The pickup and drop-off process was very quick with no need to queue. The vehicle was very new, with only 15,000 kilometers.

Quick and convenient service.

Good service, the staff was quite efficient and didn't try to upsell anything.

They claimed some tools were missing from the trunk and wanted to charge a fee, even though there were no incidents during the trip. After firmly arguing my case, they finally dropped it, but it was extremely unpleasant.