Satisfied with both pick-up and drop-off processes. Upon arriving at the return location, staff came over to inspect the car. Since there were no issues, they took the car keys, and the deposit was refunded the next day. The interior of the vehicle was clean, but the exterior was relatively dirty and hadn't been washed.
The service was average. During the return process, there was no one to provide guidance, which made me feel a bit helpless. The staff had a cold attitude and left after receiving the keys.
The vehicle provided was very new and in excellent condition. Returning the car was very simple – just handing over the keys was enough. Overall, very satisfied.
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