NEW ZEALAND CAR RENTAL REVIEWS

The whole process was really quick and hassle‑free.

Great experience overall – staff were friendly, easy to communicate with, and the return process was super smooth. I’d definitely rent from them again.

Pretty good overall and pretty fast. One of the female staff was really friendly and helpful. The guy was Indian and a bit harder to understand. They told me if I paid an extra 48 yuan for their insurance I wouldn’t have to pay any excess, but I’d already bought the full domestic coverage QEEQ recommended, so I didn’t take it. Returning the car was smooth. I took photos and videos when picking up and dropping off the car, just in case.

The car was practically brand new and the staff were really friendly and helpful.

Really good experience. The staff at pickup were super nice – they helped sort out the snow chain issue, suggested the best route to take, and even recommended some great places to eat along the way.

Staff were really friendly and patient with us—overall a fantastic company to deal with.

Super fast and efficient, and the car was exactly what I booked.

Staff were really friendly and returning the car was super easy.

They charged 80 NZD to rent snow chains, while other rental companies only asked around 25 NZD. When I brought it up afterwards, they just said I’d already agreed to the price so I had to accept it. It really doesn’t feel like a fair way to do business.

Super fast and really friendly service.

Car was in great condition and really fuel‑efficient.

Fuel-efficient and really convenient.

Service was really thoughtful. I was on the last red-eye into Wellington and had to catch an early ferry to the South Island the next morning, but the pickup time was long past their office hours. The rental company left the keys and car at the Z supermarket next to the airport and arranged for the staff there to hand everything over so I could just grab the car and go in the middle of the night. QEEQ and the rental company even called the next day to confirm I’d picked up the car. Super responsible and I really appreciate it.

Picked us up right at the airport and dropped us back off after we returned the car. The girls at the counter were all super nice.

Had a really great rental experience at the Hertz in Hamilton. The staff were super friendly and welcoming, the line moved quickly, and there was no hard selling or sneaky extra charges. Everything was clear and transparent from start to finish, which made the whole experience feel really relaxed and reassuring.

Absolutely delighted with the whole experience

Pickup and return were both super quick and hassle-free.

Overall pretty good, just the car was a bit old.

Mode keeps the car really clean inside.

Rented a car in New Zealand through QEEQ and went with EZU, and the whole experience blew past my expectations. Pick-up and drop-off were super efficient, and the staff were warm, patient, and took the time to clearly explain local traffic rules and road conditions, which made me feel really at ease. The car was almost brand new, spotless inside, in excellent condition, and drove smoothly the whole way with zero issues, which really enhanced our South Island trip. Returning the car was quick and easy, and the service stayed genuinely friendly from start to finish. Next time I’m in New Zealand I’ll choose EZU again without a second thought, and I’ll definitely recommend them to my friends.