Car was smaller than we expected. A Fiat 500. Everything else was fine.
About QEEQ:10.0/10
I only have great things to say about them. They promptly answered all my questions and provided accurate and helpful advice. I do not receive such good service from others. I strongly recommend them.
Very satisfied, upgraded to a Mercedes A200. The rental staff were very enthusiastic, escorted me to the car for handover on-site, and kindly pointed out several parking locations for returns. I’ll rent from this company again if I get the chance.
Very good experience. Just a reminder, hybrid models include electric cars. Initially, I was given an electric car, but I requested a gasoline car and was eventually provided with a Mercedes gasoline car.
The staff were very professional and helpful. I had an issue with the van size, however Mr. Musa sorted it out professionally. Also, I would like to thank to Mr. Michael Collins who also helped me out. Moreover, all the staffs at the Enterprise branch was very polite and genuine helpful. I would recommend all of my family and friends to hire their vehicle from Enterprise. Lastly, a very special thanks to Musa again.
There were many people, but the process was orderly. The desk staff spoke very quickly but remained polite and patient. The actual operating hours of the store (Glasgow Central) were until 7 PM, not 9 PM as stated on the website. I only found out on the return day, which caused urgency. However, I returned the car just a bit over 10 minutes late, and luckily they hadn’t closed yet. Managed to return the car without major issues.
Excellent. From pickup to drop-off, Alamo's service demonstrated the standards of an international company. Although the actual pickup time was significantly delayed compared to the scheduled time, the issue was resolved within my expected timeframe and did not overly disrupt my travel plans. Special thanks to Ben, the staff member responsible for the vehicle return, whose service was warm, words were kind, and work was meticulous.
I booked an 8 AM pickup, but I saw on Google that the rental company closes at 6 PM. So, I went to pick up the car at 5 PM, and they made an exception for me. I didn't need to return the car early, and their attitude was great! They explained all kinds of insurance options and potential issues we might face. They even upgraded us to a Nissan SUV. Extremely satisfied!
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