UNITED KINGDOM CAR RENTAL REVIEWS

It was okay and the process was pretty quick, but the car they gave me wasn’t great and felt really underpowered.

Really happy with the car I rented this time.

The rental company was actually really good overall.

They walked me through everything in detail and the car was spotless inside and out.

Amazing experience from start to finish! Pick-up and drop-off were super smooth, and they even upgraded my car—loved how it drove and totally enjoyed it.

Super quick processing. They just mentioned the extra insurance without pushing me to buy it.

The staff in Scotland were great.

Service was great and the car felt almost brand new.

Very satisfied overall.

Excellent service, the partner was really professional.

Pretty good overall, nothing to complain about.

The staff were really friendly and always happy to help.

Pickup was super quick and smooth. They did try to upsell some extra insurance, but even though I didn’t take it, the staff stayed friendly and professional.

Very satisfied

It was okay overall, but they’re really inflexible—you can’t pick up the car even 10–20 minutes early, which feels a bit rigid.

They didn’t say a word and just slapped on the full insurance package. When I questioned the price at payment, they brushed it off saying it was just a pre-authorization and would be refunded later.

Europcar’s service was great, I’ll definitely choose them again next time.

When I dropped off the car, I put the keys in the box by the elevator and somehow they still said I was late. QEEQ customer service tried to talk to the rental company, but they refused to give a full refund, and QEEQ ended up covering the rest themselves. Even with video proof they wouldn’t budge, so try to return the car a bit earlier just to be safe.

Europcar is one of the most reliable car rental companies in Europe.