SAINT LOUIS CAR RENTAL REVIEWS

Exceeeded my expectations. Very friendly and nice staff!

How easy was that!

Average

Stacey (10) was the sales rep that greeted us and she was very friendly and helpful, explaining everything throughout the process.

They gave me a car with crack windshield and I have drived that car for 26 days! Also, car was not clean enough.

Good Price, smooth process.

Very satisfied

There was not the van that I reserved. We had to upgrade to a 12 passenger van. Your website is misleading. It was not the fault of Thrifty it was the online booking that is misleading.

Misleading. We needed a 12 passenger van. THANK GOD one just arrived or we would not have been able to get to our destination. Website is misleading. I will call the actual car rental company next time.

The car exceeded my expectations.

Beyond exceeded.

First car they gave was filthy, stains on seats, trash in car, dirt or ashes in console, Drivers side front tire was low, vehicle had strong odor of smoke. I went back in they quickly found replacement, but that can had not been cleaned either. however it was in way better shape than the first so I took it.

ALAMO feels much better compared to BUDGET and SIXT, and the car condition was good.

It might be because we arrived late, after midnight. The car rental company's airport pick-up service was not available, so we took another rental company's shuttle bus to the rental location. The computer system at the service desk was down, and there was only one employee handling things manually, which made the waiting time a bit long. Luckily, the staff had a great attitude, and we successfully completed the rental process in the end.

I wanted to rent a car what I asking for but not switch around on me, similar car is okay but not the way different than what I expected it for.

An excellent car rental experience. All payments were completed in China, and upon arriving in the US, the car was picked up without any additional complications. Returning the car was particularly convenient, taking almost no more than a minute to finish.

No extra fees

Convenient and efficient.

Truck had not been cleaned inside when I picked it up, disappointing as the vehicle only had 908 miles on it.

The process is simple, efficient, and friendly.

The counter staff was very friendly and helpful. However, the vehicle had some damage that the staff should have pointed out.

Everything was very smooth. I was surprised. I thought the prices were a little steep for an SUV, but overall it was a good experience.