PUNTA CANA CAR RENTAL REVIEWS

great car ( no floor mats) , rental requirements need to be given to customer upon making reservations not at the counter at time of pick up !!! people are tired from traveling and wants a easy process -- Its called GOOD CUSTOMER SERVICE !!! & RESPECT !!

Pretty good.

The car we received had existing damage to the front. The front/passenger side bumper came undone from the screw and I had to use a word hanger to hold it together. Wipers needed to be replaced.

At pick up counter, agent tried to charge 3rd party insurance despite showing contract that states includes 3rd party ins. Then he mumbled something of the sort but that only to 3m or something... then tried to add additional tax, but after showing contract states includes taxes and fees, mumbled again something and dropped that attemp too...

They charged us $1000 in deposit and 1 month after returning the car and confirming everything was fine HAVE NOT RETURNED IT. DO NOT BOOK WITH GREEN MOTION PUNTA CANA. Need any further reasons? We were picked up from the airport to be shuttled to the rental location, which is necessary because it is about 6 miles away. They will also drive you back to the airport after drop-off, but bear in mind that pretty much all other companies have locations right at the airport. The car we got, a Suzuki Dzire, is probably the worst production car in recent history. You'll need instructions on how to operate the automatic shifter because they managed to make that complicated somehow. Did I mention that we were charged $1000 deposit and have not received it back yet?

Booking experience was great, customer support in trying to get my security deposit back was responsive, but ultimately was not able to help (as of today - will remove this comment if they do). I believe this is mostly GREEN MOTION's fault, but still, I'd have hoped to have more support there.

Friendly

For the pick up truck I would suggest to add a cover on the box to make sure that the laguage is safe and no one pick it up when the vieckle stops .