ROVANIEMI CAR RENTAL REVIEWS

Staff was helpful though it would be a bonus to tell how to find the electric charge port door opening button

No

The service was warm, efficient, and convenient.

Good

Great

Very satisfied.

Very satisfied.

It's okay because the train station was quite crowded, and I had to wait in line for a while.

Very good staff at Rovaniemi airport pick up. It was quick and explained all the details properly.

Fast service, convenient car pickup

It's quite good.

Very good

Very satisfied.

Simple and smooth process

Pretty good.

The staff had a great attitude and answered all my questions.

Overall good, but the car doesn't support CarPlay, making navigation very inconvenient.

Very good.

This booking did not support self-service car pickup. The staff was supposed to deliver the car at the station at 7:30 as scheduled, but no one showed up. The phone number provided by the rental office was invalid and unreachable. After contacting the office, they first said they would be late due to personal matters, and later suggested using a self-service kiosk to pick up the car. Ultimately, the car pickup was delayed by 90 minutes, nearly disrupting our subsequent plans. During the self-service pickup, the passport was accidentally left at the kiosk. However, when we contacted the office staff for help to check the kiosk for the passport, they refused to assist, forcing us to make a 500-kilometer round trip back to the station to check ourselves.

Excellent

The staff at the store explained the rental process very clearly and was very helpful. He even recommended local restaurants to us. The car wheels were equipped with anti-slip tires.

Good