BOSNIA AND HERZEGOVINA CAR RENTAL REVIEWS

Very satisfied.

Due to a flight cancellation, we took a subsequent flight and arrived 4 hours late to pick up the car, around 6 PM. The staff seemed a bit impatient during pickup. However, during the return, there was staff at the parking lot to assist, which was quite good.

The overall service attitude was quite good, and they carefully checked all the details with me. When picking up the car, they marked all existing damages, which was helpful. However, I hope the car wouldn't have so many rental company logos. Additionally, even though I had already washed the car before returning it, I was still charged a €15 cleaning fee for insufficient cleanliness.

The car is very new, and the service is good, but the delivery fee is a bit high.

The process is simple, car pickup is fast, and there are no upselling or hidden charges.

The car rental companies at Sarajevo Airport are just past the parking lot, making this one easy to find. There was no attempt to upsell insurance. Sometimes not speaking English fluently can be an advantage—they might have been too lazy to engage in lengthy discussions, but they did mention everything necessary and repeatedly emphasized that in case of any incident, the first step is to call the police!

Great service. Before renting, I noticed the QEEQ translation document had already expired and thought I wouldn't be able to rent the car. However, the staff reassured me, made a phone inquiry, and confirmed it was fine. Very efficient and impressive!

Pretty good.

Very satisfied

The service was pretty good, but the car's condition was average and somewhat basic.

Wheego does not have a specific office location at Sarajevo Airport. You need to call them in advance, and they will deliver the car to the airport parking lot. The staff who delivered the car was very friendly and went over the rental agreement in detail, pointing out minor scratches and damages on the car. They charged a deposit of 900 Marks on my credit card and specifically mentioned that the car must be returned with a full tank and cleaned, otherwise, additional fees would apply. Everything was clear and transparent. They also wished us a pleasant trip. Since the explanation was very detailed, I carefully inspected the car again, which caused me to exceed the free parking time, so I paid 4 Marks when exiting the parking lot.

Satisfied

Very satisfied. The car return inspection was quick. Now just waiting for the deposit refund.

Excellent

Satisfied

Extremely satisfied

Their cross-border service fee is 120 euros, which is higher than other companies. It's more suitable for long-term cross-border rentals, but for three or four days, other companies are cheaper. They provided a Skoda SUV, which is about the same size as the older model of the Tiguan.

Overall satisfied, but it seems problematic that I have to wait an unknown amount of time after returning the car to confirm its condition and get the deposit refunded. Shouldn't the inspection and result be done immediately when I return the car?