PHILIPPINES CAR RENTAL REVIEWS

予想以上に新車同様で馬力もあり、快適だった

トヨタRAIZのほぼ新車を受けとった。スタッフの対応はとても良い。オフィスは空港から２～３分のところにある。空港内のデスクで受付が終わると、送迎してくれる。

予約プラットフォームとしては、使いやすい。元々付与されている保険についてはもう少し詳しく表示されていた方がありがたい。車両の受け取りに関しては、QEEQ.COM上では、あたかも空港内で鍵と車を受け取れるように書いてあるが、空港内は受付だけで手続きは空港から２～３分のところにあるオフィスに移動して行われる。ただし、手際は良いのでそれほど違和感はなかった。返却も車を借りた空港近くのオフィスであるのでこの辺もQEEQ.COM上にはっきりと掲載しておいてほしい。オフィスから空港までは送迎してもらえるので心配いらない。

Excellent

I am really very satisfied. The communication was smooth and they were very friendly. They even used WhatsApp to tell me how to get in touch if I needed anything after picking up the car. The car was very new, with only 3000 kilometers on it, and very fuel-efficient. It was easy to drive, making my travel experience excellent.

I am extremely satisfied. Communication was smooth and they were very friendly. After picking up the car, they even used WhatsApp to inform me how to reach them if needed. The car was new, fuel-efficient, with only 3000 km on it. It was very easy to drive and greatly enhanced my travel experience.

Satisfied

Great service. Note that in the Philippines, they do not accept pre-authorized payments for deposits, only cash. Don't be misled by QEEQ!

The overall service is quite good, considering the car rental is not cheap.

The staff was extremely helpful and nice, but they charged us a 190 Pesos cleaning fee (they wanted to charge 300, but since I had taken the vehicle to a car wash and objected, they reduced it to 190). Since they insisted to pay in cash and did not issue me any receipt, I doubt this fee is not legitimate. Moreover, it is not specified in the rental agreement

Very good

Very satisfied

Very satisfied! Pickup and drop-off services are provided!

The car is in good condition.

Booking went well.

Very good.

Easy pickup, vehicle replacement pre-arranged

Satisfied

Renting a car in the Philippines (Manila) is an extremely terrible experience. Avoid renting a car here at all costs. The city has some of the most corrupt police officers, chaotic traffic systems, countless two-wheeled and three-wheeled motorcycles darting everywhere, beggars at every intersection, and no clear reminder of the return point location. Everything here is very driver-unfriendly.

Our flight was delayed, but there was a guy at the exit waiting for us. When returning the car, I arrived early and had to wait 40 minutes because they weren't open yet, but they still came before my scheduled time. Overall, I was quite satisfied with the service.

The rental service was actually handled by Europcar. The staff at the rental desk were unprofessional; they did not complete the necessary paperwork during pickup, including failing to document the vehicle's condition. When returning the car, the staff there were completely unaware of the situation. Fortunately, I had recorded videos, taken photos, and made audio recordings to avoid disputes. They charged a deposit of 10,000 pesos, which would be refunded only after 3-4 weeks!

Just average.