ARMENIA CAR RENTAL REVIEWS

The staff always contacts in advance for pick-up and return, and there's an option to return the car in the city center. It's simple and convenient, and the car condition is excellent.

The drop off experience was terrible. During the pick up the car was covered in mud and dust so I couldn’t identify all the scratches or repairs. It’s absolutely acceptance to ‘accuse’ the ownership of any unidentified during pick scratches on me but they showed me a poorly repaired scratch which was done by someone before and painted black paint on it and there were three more same kind of repairs were there along with it. And the Alamo or enterprise.com guy accused one of the repaired scratches on me blatantly. He was trying to say that it’s a scratch made by me at the first later I proved that it’s and it’s an old repaired scratch about 1 cm, he said I made the scratch again exactly on the 1 cm scratch which is mathematically ridiculous. After wasting 30 mins after making few calls with technical team he agree that it’s an old scratch and apologised for wasting 30 mins and causing chaos. I forgot to mention that he demanded a chemical wash for some dust and chocolate on dash board ! Later I cleaned it with some water and tissue infront of him. Moral of the story: 1. Dot accept or be careful while accepting car with must and dust 2. Always take as much as photos and videos for future evidence before taking the car.

Excellent

The car was too old, a Renault Sandero. The tire rims were slightly deformed, but it didn't affect driving. Additionally, the USB port for charging phones had poor connectivity and caused intermittent charging. I had to rely on a power bank to keep my phone's navigation running.

The staff at the company were very professional and efficient, and communication in English was smooth. Although we had an accident and needed to make prepayment for compensation when returning the car, I feel his work was flawless. Additionally, since we purchased full insurance on QEEQ, he introduced their company's full insurance as an option, but when we declined, the staff showed no displeasure.

Apart from the car being somewhat old, the other services were great.

The staff was incredibly warm and friendly. After finishing the process of returning the car, she left me her phone number and told me to reach out to her if I encountered any issues.

Overall service was satisfactory.

Great service, very polite and courteous.

The service was excellent! They proactively called to confirm, and even waited for me when I was late returning the car. Very satisfied!

Very satisfied.

Friendly attitude and kind service.

First of all, the staff were very friendly, even though our communication was quite limited due to the language barrier.

Located on the same floor as the airport arrivals area. The airport is relatively small, so it's pretty easy to find. However, the staff often aren't around, and you need to call them to come over. It took over half an hour to get the car. Returning the car is simple — just drive it to the parking lot and leave the key at the counter. Nobody seems to supervise. The car seems to be an older model without built-in navigation or a rearview camera, so you'll need to use your own phone for that.