Atlas staff very attentive

A.Kerr

Australia

Reviewed: Sat, Aug 25, 2018

About Atlas: 9.6 /10

Like: I liked that they listened to my feedback, I booked on a third party site and some of the pickup location information was missing as well as instruction to call and let them know you were ready for pickup. The process was detailed and easy and quick once I was at their office to collect the car. I was offered additional discounts and the option to extend my hire for the same price I had booked it for - not a higher price :)
Dislike: Waiting to be collected and taken to their office when I could have been dropped directly there to collect the car (miscommunication with the third party site).

Economy | Kia Rio or similar

1 days rental

Relevant Reviews on Atlas Perth Airport(Redcliffe)

Australia

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Sat, Oct 12, 2019

“Low price but poor value”

About Atlas: 6.3 /10

Confusing instructions on pick up area at airport. Person was not familiar with the airport layout. Long time to wait (told it could be up to 30 minutes) and office is long distance from airport. Told that the car was fully fueled but only 3/4 full. Multiple warning indicators in car including low windscreen fluid levels, low tire pressure and needing servicing. Only positive comment is the van driver was very friendly and helpful.

Australia

1 days rental

Medium SUV | Kia Sportage or similar

Reviewed: Sun, Apr 28, 2019

“When handing back the car I found your staff member to be extremely rude.”

About Atlas: 7.3 /10

Better customer service especially on return, your customer service would not listen about pre-existing damage.

R.Turner

Australia

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Jan 30, 2019

“booked smoothly and no troubles except finding return location”

About Atlas: 7.0 /10

Booked corolla, received hiundai with high kms and smell of smoke inside, but car was clean and reliable. Some concern with the sat nav as the maps were out of date. ended up bit confused and lost once. Staff were very good at drop off and pick up, including shuttle bus driver who got us back to airport promptly

About QEEQ: 9.0 /10