Excellent

Car was in excellent condition. There was a LONG line at the counter for pick up and I estimate we were in line for an hour after a long flight.

Reserving car was easy.

Advantage was horrible. They charged us $250 more for a bigger van and we waited over three hours with two very young boys. Who do I contact to get my money back?

They need to better educate renters on the likelihood of hitting toll roads & bridges so that the renter can make a better informed decision on whether or not to get the toll pass. As it stands, I felt as though they intentionally didn't well inform me so that they could charge higher rates for the tolls.

Dislike: Even though the car was only about a year old it had quite a lot of dents and scratches but the car was reliable and it drove well and I cant complain about the super low price.

Like: I like their professionalism
Dislike: I had a right tire blow out on the free way which caused a destruction of the tire and wheel. There concern was the care of my safety and gave me another car showing their care and professionalism.