Excellent

Everything was great other than the 45 mins we waited for pick up on arrival at the airport. Glad we weren't in a hurry!

They did not have record of the insurance we had already booked with easyrentcars, and they tried to make us purchase it again. Besides, they offered us a device to pay for tolls but they were unclear with the price until we were about to pay.

Shuttle didnt arrive at airport, they would not answer phone, they would not reimburse for taxi fare, several hidden fees, unpleasant service and staff. Will never use Routes again.

I waited 15-20 minutes at the airport for pickup and then 10 minutes over to Routes. I then had to wait there over an hour because there was only 1 representative. They overbooked and had no cars left so I was upgraded to a Jeep, however I had 120 mile drive to my final destination so the trip cost me more in fuel than it should have.

Easy rent was perfect easy to use, no problems.

The car exceeded my expectations the front desk staff was excellent I would definitely rent again. Did however have to wait 25 minutes to be picked up from the airport when I was told 10 to 15 minutes.