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Search for Routes Car Rentals in Orlando

Excellent car, terrible pick up process

Reviewed: Wed, Jun 26, 2019
About Routes: 8.0 /10
I have mixed feelings about my experience renting a car through the website and location. Online it was not clear that the pick up location is offsite away from the airport. We took a shuttle to the pick up spot and there we experienced the worst pick up process ever. Even though the staff were courteous it was clear they were really understaffed and the process was very inefficient. We spent over two hours waiting to receive our car. However once we did receive our car we were very happy with the vehicle we received and we did not have any problems with it during our trip. Because of our long wait during the pick up, when we dropped the car off we didn’t even wait for the shuttle but chose to take an Uber back to the airport.
About QEEQ: 8.0 /10
Nissan Rogue image
Routes
Orlando International Airport(MCO)
Orlando
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Orlando Airport

sounder

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Sep 18, 2019
“Routes not open late at MCO Orlando.”
About Routes: 4.7 /10
At MCO the Routes shuttle was not running late night (after 1200). I ended up renting from an company whose shuttle was available.
About QEEQ: 10.0 /10

G.Lund

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Medium SUV | Jeep Grand Cherokee or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Feb 27, 2019
“Waited for over an hour for shuttle after calling 3 times. Driver and desk clerk gave opposing stori”
About Routes: 4.0 /10
Staff not friendly, can’t tell the difference between white and grey colours. Staff slow to give service. No compilation for waiting for waiting a total of 2 hours for shuttle.

T.Walsh

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Feb 22, 2019
About Routes: 9.0 /10
I mistakenly took the Easirent bus to another location only to be told I was in the wrong place and that I was not the first person to make that mistake!
About QEEQ: 10.0 /10

J.Farner

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Sep 10, 2018
“Good”
About Routes: 8.8 /10
Like: Give us an upgraded car for no extra price due to what they had available. Fairly priced.
Dislike: Wait time. Was worried about being late for my plane.

A.streich

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Premium SUV | Jeep Wrangler or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Aug 9, 2018
“The jeep was awsome!”
About Routes: 10.0 /10
Like: Was very easy and smooth transaction.
Dislike: That i couldn't stay in it longer.

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