Excellent

At the airport counter in Spain, a lady was very cold. I consider myself good at English with strong comprehension skills, but when I told her I wouldn't buy extra insurance, she completely changed her attitude and ignored everything I said. In the end, another male colleague took over, he was very nice and clearly listed all the costs. However, we still had to pay extra for insurance and other charges, totaling over 100 euros, which is more than double the rental fee!

obligation de prendre leurs assrances j ai payer 190 euros pôur 2 jours

La voiture était quasi neuf, facilité pour trouver le point de retrait et de depot

The staff on the counter were very abrupt and did not always understand what we were trying to say. The desk area to talk to the staff is ridiculously tight. You’re practically touching the people next to you.

I was given the information that they “cannot” accept the third party insurance which it was surprising me because since I rented cars worldwide I never got this policy before. Actually I know they tried to sell me the insurance. When I insisted not to buy further insurance, they told me then they cannot let me rent the car. WTF!!! And it made me pay for 150 EURO more. Insane!

Great price. Good options.