No problems at all

I rented before from Gold Car and the experience was much better than this time. the last time the service was excellent and the car was amazing. this time I was being pushed to buy insurance for a long time even though I have mentioned that I already have another one, and the car was good but felt old and was burning the fuel quite quicker than usual.

Booking was great, I like this site a lot. Price Drop protector actually works now, it didn't before. saved me around £30.

no sign of goldcar rep in terminal, would have been helpful to be told to look for their minibus in car park before arrival

easy good value

Like: Very friendly people and easy to deal. Car was ready and clean.
Dislike: Buying insurance from a third party makes your life much more complicate when you go pick the car up. I bought insurance from easy rent cars and when I went to get the car they said, if anything happen to the the car you will have to deal with your insurance and they would hold $1,000 Euros on my Credit Card. To avoid this situation I decided to buy the insurance from them and be free of any problem if something had happened. I paid two insurances, they charged me $125 Euros for the insurance. I didn't see any value for the third party insurance.

Like: new car, nice staff, fast pick-up