Good

The car is very new.

The staff were very enthusiastic, but there were additional sales pitches which you can choose to ignore. When returning the car at a different location, there wasn't a counter at the airport. You need to call, and someone will come to pick you up and take you to the company to return the car.

A well-established chain store, the staff were enthusiastic, and the cars had some minor issues, but nothing major.

Mid-size SUV wasn't available so got a standard sedan which isn't parking-lot friendly in SF downtown

Like: Professionalism
Dislike: Spent about $500.00 for the 3 days rental. Still had to Get uber to and from airport to pick up and drop off location which is about 10-15 minutes ride. Costing me an additional $40. 00