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The lady that picked up from the airport was very rude. The drop off guy was nice though.

Reviewed: Sun, Jan 20, 2019
About Aucar: 9.0 /10
The pick up lady was very rude, we also heard her on the phone being extremly rude to a lady that called so it wasnt just is she didnt like. You jist sensed she doesnt like australians or doesnt like people. That really put us off.
About QEEQ: 8.0 /10
Premium | Audi A4 or similar

Relevant Reviews on Aucar Aucar Mel airport

Moira Fowler

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Reviewed: Sun, Dec 9, 2018
About Aucar: 2.0 /10

J.McIntyre

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Thu, Apr 1, 2021
“Car was old but sufficient for a single day. Would not use this company for a longer hire”
About Aucar: 6.0 /10
The vehicle I received was an old Volvo v60 which would best be described as well used. The leather on the seats was cracked and the exterior was not even clean. Also in the pick up office EVERY sign was written in Mandarin.
About QEEQ: 7.0 /10

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Compact SUV | Mitsubishi ASX or similar
Reviewed: Mon, Mar 2, 2020
“Great overall experience!”
About Aucar: 8.7 /10
The car was great and the staff that we dealt with were wonderful. My only complaint is that the drop off location for the car in the confirmation email was listed incorrectly (was listed as 7 Sabre Court and should have been 26 Cataline Drive). Other than that, it was a fantastic experience.
About QEEQ: 10.0 /10

Terry

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Small SUV | Audi Q5 Guaranteed model
Reviewed: Sun, Dec 22, 2019
About Aucar: 9.3 /10
Car rental company did not have the specific car Audi Q5, even though booking says it is for specific car model. Nevertheless, counter staff offer free upgrade to Q7. Although he was holding the Q7 car key, but he cannot locate the Q7 in the car lots. In the end, I settled for a Volvo XC60 parked just right outside of the reception. To my surprise, the counter staff just blank out the printed text “Audi Q5” with correction tape on my rental agreement paper! And write over it “XC40”! He reasssured me this is fine. Now I know why the Q5 and Q7 are missing from the car park lot.
About QEEQ: 8.0 /10

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Standard | Volkswagen Jetta or similar
Reviewed: Mon, Jul 29, 2019
“Very pleased with your services and your staff. Thank you and will visit again soon...”
About Aucar: 10.0 /10
Car is exceeding my expectations!
About QEEQ: 10.0 /10
Haven’t had real experience with price protection yet so far...

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