MELBOURNE CAR RENTAL REVIEWS

Absolutely fantastic service

Super happy with the overall service.

Really good experience – big, well-known company with lots of branches.

Everything was great, honestly couldn’t ask for more.

Pretty good overall.

It was okay overall, nothing特别好 or特别差。

They wrap up right on the dot after work, so I’d recommend getting there a bit early.

On the first day, we loaded our luggage into the car and just left it parked in the return lot until the evening, which saved us from paying for parking in downtown Melbourne.

They did give me a bit of an upgrade on the car, so that was nice.

Really happy with the whole experience – price was super reasonable, the car was practically brand new, the rental process was really smooth, and there was no hard selling at all.

Because I wasn’t familiar with the roads, I ended up returning the car about 10 minutes late. There was a lady there who helped me a lot with the return, and I’m really grateful to her—she was like an angel to me.

They charged me for 6 liters of fuel even though I picked up and returned the car with a full tank.

Got a fairly new car this time, everything ran smoothly and they didn’t try to upsell any extra services. Overall, it was a pleasant rental experience.

Pick-up and return were super easy, no hidden charges at all, no one tried to upsell anything, and the staff were really friendly and helpful.

They actually gave us a better car than we booked, which was a really nice surprise.

Super satisfied with the whole experience.

Overall it was fine, but the explanations felt a bit too brief, and the insurance cost changed again when we returned the car after already paying.

Got the full coverage from the rental and it really paid off—small dings and scrapes were basically all taken care of, hardly had to deal with anything myself.

Really good overall.

Got there in the morning and there was only one customer ahead of me, so it was my turn really fast and the paperwork was done in no time. I added an extra driver with no hassle. The car was a same-class Forester, looked to be in good shape and after 14 days it really proved to be solid. Only thing is the fuel consumption on a 4WD is a bit higher than what we’d expected from a hybrid.