Friendly experienced staff, reliable,comfortable vehicle

No queue

The staff were very friendly.

There's a phone next to the i information counter at the airport arrivals. The one on the left is free to use and there's a notice on the wall with car rental instructions. Call them by dialing 08, and you'll reach a foreigner who will direct you to walk towards the building with the purple 'Parking' sign outside the arrivals area. You'll find a staff member there to pick you up. A few minutes later, we met Aline who picked us up. The car we received was a Nissan Qashqai with over 120,000 kilometers on it. We were initially worried about the car's condition but couldn’t switch as it was the only available option. After checking the inspection records, which showed it was inspected in March and at the end of September, we trusted New Zealand’s vehicle inspection standards and took the car. After 7 days and nearly 1,500 kilometers, the car performed well and we were quite satisfied.

Car was certainly used; many dents, scrathes, and star chip on the windscreen. Stereo speakers were lousy. There was a very loud rattle from the forward end of the vehichle. All noted at end of trip and they said they would report them to mechanic. Car ran fine and did the job comfortably.

Discount Car Rentals is great, only issue I had is that their pick-up/drop-off location does not populate on maps in my Iphone. It took me awhile before I could figure out how to get to the location. **Pick-up was no issue as you just meet them at the airport**