CHRISTCHURCH CAR RENTAL REVIEWS

Very satisfied.

There is a free shuttle bus from the airport to the car lot. The staff are very friendly, provide detailed explanations, and the process of picking up and returning the car is quick and convenient. Overall, the car was in great condition and very clean.

The store is convenient to locate. Returning the car was especially easy, just handed over the keys and that's it. However, the car model I reserved did not match the one I received; the actual vehicle was a Ford. Additionally, I had booked a compact SUV expecting unrestricted routes, but when I got the car, I was informed that I couldn't go to Deer Garden Heights and Paradise Road, which disrupted my plans.

The curly-haired guy at the counter was very enthusiastic and explained everything clearly.

Good car and service was great.

The staff patiently explained the instructions and did not try to upsell.

Very satisfied

Renting a car was very convenient. Although the rental location is not inside the airport, there is a shuttle bus from Christchurch Airport's Gate 4. After calling, it only took about 10 minutes for the shuttle to arrive, which was very convenient. The rental process was quick as long as you completed online check-in in advance. On-site, you only needed to confirm a few details. It was raining heavily that day, and the staff at the rental office kindly drove the car to the front door for us. Our own phone mount was not sticky enough to use, but the staff generously gave us one for free. The overall experience was excellent. Another highlight was the one-way rental. We picked up the car in Christchurch and returned it in Queenstown. The Queenstown branch is near the airport, and during business hours, you can even take a complimentary shuttle back to the airport after returning the car. Overall, the experience was amazing. If you are experienced, self-driving in New Zealand is truly incredible because the best views in NZ are not in the attractions but on the roads. There are many small turn-offs along the way where you can stop temporarily to admire the mountains, snow-capped peaks, lakes, grasslands, and flocks of sheep and cattle.

We received a Ford Puma that was very new with only 20,000 kilometers on it. The entire trip went smoothly without any issues. I would rent again next time.

The rental car counter is conveniently located to the left right after baggage claim. Returning the car is simple - just drop the keys in the designated mailbox in the parking lot or at the counter's dropbox. The staff on-site recommended upgrading to a Lexus RX AWD with built-in GPS navigation, which saved us a lot of hassle during our road trip. The built-in navigation had accurate information, speed limit reminders, and assisted driving features. We also upgraded to full insurance and added an additional driver, and the overall cost was very reasonable! This experience was truly fantastic!!

Great service attitude!

The service attitude was excellent. The shuttle location was clearly indicated, and the staff was very friendly when we called the company. The vehicle was in great condition, and the inspection was meticulously conducted. All wear and tear were documented on the computer, and there was absolutely no upselling—truly outstanding service.

Pick-up and drop-off were very efficient.

Great service, we arrived quite late and the staff was waiting for us.

Picking up and returning the car was very convenient and faster than expected, barely taking any time. The rental service was located right outside the airport and easy to spot. I didn’t get the Camry I booked and was given a Subaru instead. The accelerator felt a bit sensitive, but it struggled to gain power uphill. Not sure if it’s the model or just this particular car. Overall, the service was pretty good.

The car had plenty of space, a roomy trunk, and solid performance. It ran on diesel, which is more fuel-efficient than gas. Everything went smoothly, and the pick-up and drop-off process was super convenient.

The vehicle provided was very new, and the pickup and drop-off processes were quick.

Excellent service

Pretty good, mostly self-service.

The rental staff were very friendly and gave us a brand-new pickup truck with just over 1,000 kilometers on it. The truck bed had a cover, providing a large storage space. We easily fit three suitcases inside with plenty of room to spare. The vehicle had great power, and we felt completely at ease even when driving through waterlogged roads while exploring several national parks. The return process was very efficient—they only asked if the tank was refueled and refunded the deposit quickly in no time.