CHRISTCHURCH CAR RENTAL REVIEWS

Very satisfied

It's okay.

My English is nearly non-existent, and I quit my job to come to New Zealand with my three kids to study. The challenges I faced at the beginning were overwhelming. I really appreciate the store's Chinese-language service—the staff were so warm and friendly. It gave me such comfort in a foreign country. This was my first time driving a right-hand drive car, and I arrived safely at my destination with sweaty palms. Just a reminder to everyone: safety first and drive with extra caution.

Very convenient

Very good, the staff at the front desk was very patient.

Reasonable rental price and excellent service.

Very satisfied

Excellent service

Very satisfied, reasonable price.

Very satisfied

Very satisfied.

Very satisfied

Quite satisfied, the procedures were handled quickly, and the deposit was refunded promptly.

They provided the Mitsubishi Outlander I booked. The car was in excellent condition, very new, and I am extremely satisfied.

The service attitude was excellent.

Very satisfied

Renting through the online platform was very convenient, and cancellations didn’t require worrying about extra charges. Although I encountered some scratches during this rental, which involved compensation, the overall service was quite good. Hence, a full score.

Terrible! The staff consistently treated us with sarcastic and intimidating remarks. After the vehicle was involved in a traffic accident, they were unwilling to provide assistance, showed an extremely negative attitude, and were very proactive in deducting money. To date, we have not received the damage report from the insurance company. Additionally, the deposit for another vehicle that we drove normally and returned has not been refunded. Their service falls far behind compared to the other two international companies we used during this trip.

Very good.

The rental company staff provided excellent service, customer support responded promptly, the store made pickup and drop-off convenient, and they offered free airport transfers. Highly recommended.