The car itself was in pretty good shape. Renting and driving around in New Zealand was a really pleasant experience—super convenient and the roads are great to drive on.
Really happy with the whole experience. The pickup and return location is about a 5‑minute drive from the airport, and they run a shuttle both ways. The guy at the counter was super friendly and explained everything really clearly. I’d already bought full insurance from the rental company in advance, so both pickup and drop‑off were really smooth—just handed back the keys and I was done. The car was in great condition, we drove all around the South Island with zero issues, and ACE’s prices are on the cheaper side too.
Pick-up and return were really convenient. Once you get to the designated spot, you just use the self-service system for both picking up and dropping off the car and then hand the keys to the counter staff, that’s it.
Really good overall, staff were super friendly. The only downside was they clearly had the car type I booked, but still gave me a different MPV. Apart from not getting the exact car I wanted, everything else was great.
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