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We believe that this vehicle was a dangerous vehicle because of a faulty Cruise Control

Reviewed: Wed, Jan 23, 2019
About Europcar: 9.0 /10
There was no explanation of the features of the car, on pickup in Hobart. Staff member at Launceston, where we called in and later dropped off the car was excellent. Difficulties with the Cruise Control which was regularly but intermittently failing to activate caused distraction from the task of driving, and the risk of rear-end collision when the car decelerated instead of maintaining Cruise speed. On two occasions, the Cruise Control accelerated the vehicle significantly above the set speed, on level roads. On one occasion, the vehicle accelerated to 20 km/hour above the set speed, before I managed to get the speed under control. As these incidents were around traffic, this was dangerous. On several occasions, the Cruise Control caused the vehicle to suddenly, and swiftly, decelerate from the set speed, as if the driver had braked the vehicle. This nearly resulted in several rear-end accidents. Difficulties with the Cruise Control ruined what was an otherwise great driving experience, and placed up to 4 travellers at risk of accident.
About QEEQ: 10.0 /10
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Europcar HOBART AIRPORT

Lewis Bartholomew

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Reviewed: Mon, Nov 5, 2018
About Europcar: 2.0 /10
When signing the contract at the airport office, maybe due to communication issues, I couldn't determine the total rental price from the staff or the contract on the handheld display. So I couldn't tell if any additional charges were included.

Dawn Meredith

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Reviewed: Tue, Mar 1, 2016
About Europcar: 6.0 /10
The staff’s English was not very easy to understand, and there were no Chinese-speaking staff.

M.Walsh

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Compact | Hyundai i30 or similar
Reviewed: Tue, Mar 17, 2020
“Car, service and booking were very good. Will use again.”
About Europcar: 8.0 /10
Booking went to plan. Very happy with the service and ease of booking. Will use again.
About QEEQ: 8.0 /10
The booking agent was very good. Competitive prices and easy online booking service.

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Economy | Hyundai Accent or similar
Reviewed: Fri, Feb 1, 2019
“A hassle free experience”
About Europcar: 7.7 /10
GPS did not work properly - counter staff arranged a no quibble refund.
About QEEQ: 8.0 /10

P.Jayram

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Dec 17, 2017
“Great service and affordability”
About Europcar: 9.6 /10
Like: Friendly staffs.

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