Dislike: 1. The car has 40-50% of gas in tank.
2. The employee tried hard to sell additional insurance. It's annoying.
3. About 20 min was wait in a line plus about 40 min waiting for a car on parking lot.
They gave me a car with a tank half full. The contract with us was full to full.
E.Salmanov
United States
Reviewed: Fri, Sep 29, 2017
About AVIS:8.6/10
Like: We booked three 'Mustang or similar' and 'Chevrolet Tahoe or similar' so they gave us a Mustangs and Tahoe. That`s was exactly what we looking for. Dislike: 1. The car has 40-50% of gas in tank.
2. The employee tried hard to sell additional insurance. It's annoying.
3. About 20 min was wait in a line plus about 40 min waiting for a car on parking lot.
The service was fine, but the car's condition was poor. The vehicle became unstable and veered off slightly on bumpy roads, making it feel unsafe to drive. There might be an issue with the chassis.
Car rental in the US is different from Europe. First, after completing the paperwork, you need to go to the parking lot yourself and choose any available car—the doors and windows are open, and you can just drive off, so paying extra for a specific model like I did makes no difference. Second, the car's fuel tank is empty when you pick it up, so you’ll need to refuel yourself. Therefore, instructions like returning the car with a full tank from QEEQ are unnecessary, and we ended up wasting several hundred. The whole process is essentially self-service. I couldn't find the car I booked after searching the parking lot for half an hour, only to realize you can just take any car.
Average. I often rent cars from Avis and have encountered some issues, mainly regarding insurance. The actual rental company would recommend insurance, some of which overlaps with what is offered on the platform. This was something I wasn't aware of initially.
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They gave me a car with a tank half full. The contract with us was full to full.
Dislike: 1. The car has 40-50% of gas in tank. 2. The employee tried hard to sell additional insurance. It's annoying. 3. About 20 min was wait in a line plus about 40 min waiting for a car on parking lot.
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