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Search for Routes Car Rentals in Orlando

Would not recommend, unsafe vehicles and prices different than advertised.

Reviewed: Thu, Feb 7, 2019
About Routes: 5.7 /10
I would not recommend using them. The location was initially unable to provide me with the car I requested (economy car) and instead gave me a jeep wrangler. The vehicle was unsafe to drive and could have resulted in a serious accident as a bolt for the rear control arm/axel was missing and I was informed of this by a stranger since I do not know much about the jeep. Routes did provide me with an alternative vehicle that also seemed to have weird sounds when driving. Additionally, the rate for prepaid tolls does not match the description on their policies (4.99/day + usage) and is significantly higher (11.99/day), resulting in a much higher cost than anticipated. Overall, the staff was nice but vehicles are either worn out or unsafe and the false rate advertised on their website felt like a bait and switch strategy.
About QEEQ: 8.0 /10
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Kia Rio image
Routes
Orlando International Airport(MCO)
Orlando
United States
Economy | Kia Rio or similar

Relevant Reviews on Routes Orlando Airport

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sun, Jul 7, 2019
“Poor performance”
About Routes: 4.0 /10
My whole experience with the Orlando routes office was poor all around . The only good part about the experience was the driver who picked me up from the airport was very nice

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jul 3, 2019
“Will not hesitate to come again.”
About Routes: 9.3 /10
Best car rental experience I ever had in Orlando. The staff is very helpful and to the point. Billing is honest.
About QEEQ: 10.0 /10
Good way to find a rental car online - good price, good choice of cars and local renters.

Baul

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Full Size Van | Dodge Grand Caravan or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jun 26, 2019
“This rental was thru third party booking, the booking was not clear on who was the true company”
About Routes: 7.3 /10
All planning for rental say easy rental cars but last sentence in communication said Routes

Dan

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Full Size | Nissan Altima or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Jun 4, 2019
“Avoid Routes Car Rental”
About Routes: 9.3 /10
Long pick up wait. Will never use them again
About QEEQ: 10.0 /10

Judith Tipton

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, May 30, 2019
“I will think twice about booking or renting even though prices were lower. Thank you.”
About Routes: 7.0 /10
Customer services was very poor. The staff was more concerned about finding a TV station (about 5 minutes scrolling Netflix) than helping waiting customers. Many customers were complaining about waiting over an hour for car and even for the shuttle. It was not opened at 6 am when customers arrived when it was supposed to be 24 hour service. Restroom (women's) was filthy and toilet a mess and I would not sit on it. The car lot itself was very disturbing and crowded and made me feel uneasy about my choice (first time). Cars crammed in everywhere on the grass and looked unprofessional.

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