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Live chat Email us Service Code: 2504269314
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Would not recommend, unsafe vehicles and prices different than advertised.

Reviewed: Thu, Feb 7, 2019
About Routes: 5.7 /10
I would not recommend using them. The location was initially unable to provide me with the car I requested (economy car) and instead gave me a jeep wrangler. The vehicle was unsafe to drive and could have resulted in a serious accident as a bolt for the rear control arm/axel was missing and I was informed of this by a stranger since I do not know much about the jeep. Routes did provide me with an alternative vehicle that also seemed to have weird sounds when driving. Additionally, the rate for prepaid tolls does not match the description on their policies (4.99/day + usage) and is significantly higher (11.99/day), resulting in a much higher cost than anticipated. Overall, the staff was nice but vehicles are either worn out or unsafe and the false rate advertised on their website felt like a bait and switch strategy.
About QEEQ: 8.0 /10
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Economy | Kia Rio or similar

Relevant Reviews on Routes Orlando Airport

T.Jaber

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Economy | Kia Rio or similar
Reviewed: Wed, Jan 8, 2020
“Easyrentcars is the only way to rent a car!!”
About Routes: 10.0 /10
The staff was very friendly and the price was great! Location was close to all the other rental car facilities that are off airport. Shuttle arrived quickly to take us to the location. And return to the airport was quick and smooth. Shuttle was there immediately to take us back to the airport. Easy rent cars ap is AMAZING!
About QEEQ: 10.0 /10
EASYRENTCARS is amazing. I will never rent a car without the ap again. I have used this ap once a month if not more, and have never been disappointed. I used it to rent a van in Las Vegas and several times in the Tampa Orlando airports.The prices are real and unbeatable. Definitely use this ap if you are renting a car!!!

J.Gisi

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Aug 23, 2019
“Awful Customer”
About Routes: 6.3 /10
From the time my family entered the Routes building until I was able to drive away in my rental. It was close to 2 hours. The customer service was awful. It was like renting from the DMV. Pay the few extra dollars and rent from a better agency. I would never recommend them.
About QEEQ: 7.0 /10

A.Harte

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Large SUV | Dodge Durango or similar
Reviewed: Mon, Apr 29, 2019
“It was fine”
About Routes: 9.3 /10
Our car was supposed to be a large SUV we got a mini van... the place is off site which is a bit inconvenient the hours are not great for a super early flight. The customer service was great the agents were super nice.
About QEEQ: 9.0 /10

G.clark

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Economy | Kia Rio or similar
Reviewed: Tue, Sep 4, 2018
“Excellent”
About Routes: 9.8 /10
Like: People where great
Dislike: Nothing everything was good

R.BOODOO

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Aug 19, 2018
“great start forvacation”
About Routes: 9.6 /10
Like: excellent value and service

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