Insurance was jacked up forcing additional coverage. 300000 minimal

This is an off site vendor. Two Venezuelan young men operate the whole business. They are open 8 am to 8 pm. You have to go to Terminal 1 to the bus stop position 7 and call and wait for their van. If you do this there are no problems. Be SURE you have bought insurance and have that policy (or yours) as evidence. Amazing prices and friendly service.

I never took the car, and the reps were of no help. I was told to stop wasting their time.

We waited at the airport for over an hour for the free shuttle, it never showed. Another car rental company was nice enough to give us a ride to the office. Once there, we discovered that there were very few rentals available and the customer service staff was not helpful. They demanded that we carry $300k in liability insurance and provide documentation of such. We did not have it so we were told we had to purchase their insurance, which raised the cost significantly. We decided not to rent with them because of their unethical business practices.

Do not rent from this company they want 300,000 dollars worth of car insurance for crappy 12,000 cars.

If it is going to operate out of a major airport, it needs to adjust it hours. No one answered the phone, and there was no shuttle to the business. I had to rent from another company at the airport.